Overview
IBM® Cognos® Now! is a real-time monitoring solution for time-sensitive KPIs and operational metrics.
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IBM Cognos Now! delivers real-time monitoring of key performance indicators (KPIs) and operational metrics from disparate data sources. With Cognos Now! you can:
- Empower frontline workers to detect and rapidly respond to changing business conditions with real-time analytics and exception notification.
- Expose problems or opportunities in real-time to continuously drive operational efficiencies.
- Realize low total cost of ownership and rapid deployment through a prepackaged hardware, software or virtual appliance.
- Deliver operational optimization throughout your sales, customer service, manufacturing, IT and marketing organizations.
- Minimize customer defections while maximizing account renewals with unparalleled customer service performance and responsiveness with Cognos Now! for SLA monitoring.
- Address the real time monitoring needs of Utility organizations --from power generation to retail distribution and services including electric, gas, wind, water and solar.
Additional products, services and solutions
Products
Robust reporting and analysis of key operational metrics.
Solutions
Manage SLAs to ensure customer satisfaction using IBM Cognos Now!

