Internal teams or partners running your IBM® Cognos® 8 Go! Mobile project can benefit from vendor-specific guidance and technical knowledge to ensure total project success. IBM Cognos Guardian Services provides this valuable expertise at critical points of your implementation to complement your existing capabilities and project requirements.
IBM Cognos Guardian Services work packages for IBM Cognos 8 Go! Mobile include:
Readiness Review Work Package
Your mobile deployments require expert knowledge of devices and back end infrastructure. The IBM Cognos 8 Go! Mobile Readiness Review work package provides this in-depth expertise, along with the methodology and Cognos Proven Practices needed to ensure a successful IBM Cognos 8 Go! Mobile rollout.
How it Works
The IBM Cognos 8 Go! Mobile Readiness Review assesses the IBM Cognos 8 BI environment and Mobile infrastructure to detect any risks up front that may inhibit a successful implementation, and includes reviews of the following:
- IBM Cognos 8 environment.
- IBM Cognos 8 application.
- Mobile infrastructure including BlackBerry Enterprise Server Environment, Windows Mobile (Virtual private network, Secure WiFi connection), Symbian/Nokia (Virtual private network, Secure WiFi connection).
- Application Security.
- Report selection.
Installation and Configuration Work Package
With the IBM Cognos Go! Mobile Installation and Configuration work package, you can be assured of reliable installation and configuration of the IBM Cognos Go! Mobile application. The service assists you in assessing the client and server environments, enabling your user community to securely receive and interact with reports and analysis through mobile devices.
How it Works
Cognos provides qualified consultants to perform installation tasks including:
- Validate environment as per initial assessment.
- Install and configure IBM Cognos Go! Mobile Server in your IBM Cognos 8 environment.
- Install IBM Cognos Go! Mobile rich client onto mobile devices: User initiated Over The Air (OTA) installation via URL, OTA Push installation using mobile software management tool. Using this method, no end user interaction needed.
- Test IBM Cognos 8 reports identified in the assessment on a mobile device.
- Upon successfully testing reports, enable automatic synchronization and schedule mobile report delivery (if required).
- Provide knowledge transfer regarding IBM Cognos 8 Go! Mobile end user functionality, security and best practices for deployment.
Deliverables
You can expect the following results from the IBM Cognos 8 Go! Mobile Installation and Configuration work package:
- Successful implementation of IBM Cognos 8 Go! Mobile in the Customer environment.
- Knowledge transfer related to IBM Cognos 8 Go! Mobile end user functionality, security and best practices for deployment.
- Your IT team will gain an understanding, comfort level and confidence with the IBM Cognos 8 Go! Mobile implementation through a well-defined, all-encompassing process.
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