Use these links to learn more about the Cognos 8 Business Intelligence support Web pages.
Support assistance and useful tips
Site assistance
- Site tours - Guided tours and presentations of the support site
- How do I? - How to use site features and locate support information
- What is? - Descriptions of the support site navigation and pages
- Glossary - Terms commonly used on the site and knowledgebase
- Transition Tips - Getting Started with IBM Support -
ESR / SR assistance
- SR help - Using the IBM Service Request (SR) tool
- Contact us - Contact information for SR issues
