Cognos 8 Business Intelligence

As your technology and business partner, IBM Cognos Professional Services is committed to helping you achieve successful implementation and deployment of your IBM® Cognos® 8 Business Intelligence (BI) solution, so you can maximize business benefits, mitigate risk, and maximize ROI.

IBM Cognos Professional Services offers a flexible range of services for IBM Cognos 8 BI, including:

• Project Services
• IBM Cognos Guardian Services
• Migration Services
• Report Authoring Offshore Service
• Jump-Start Service
• BI Competency Center Service

Project Services

Using the IBM Cognos Solutions Implementation Methodology, IBM Cognos Professional Services experts manage or co-manage the complete IBM Cognos 8 BI development lifecycle. The comprehensive service can cover everything from analysis to deployment and operation. As an integral part of your team, there is shared accountability for quality of the deliverables and project success—whether it’s a single department project or a complex enterprise deployment.

IBM Cognos Guardian Services

Internal teams or partners running your IBM Cognos 8 BI implementation can benefit from vendor-specific guidance and technical knowledge to ensure total project success. IBM® Cognos® Guardian Services provide this valuable expertise at critical points of your implementation to complement your existing capabilities and project requirements.

IBM Cognos Guardian Services are designed to address the features and functionality of IBM Cognos 8 BI, and include a range of services defined within two categories:

Review Work Packages for IBM Cognos 8 BI

• Design Review.
• Model Review.
• Reports and Application Review.
• Security Review.
• Upgrade.
• Learning Assessment.

Realize Work Packages for IBM Cognos 8 BI

• Design Expertise.
• Model Optimization.
• Reports Optimization.
• Security Optimization.
• Architecture Design Lifecycle.
• Installation and Configuration.
• Health Assessment.
• Performance Tuning.
• Operational and Architecture Management.

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Migration Services

Migration services provide you with the expertise to migrate your existing IBM® Cognos® PowerPlay Series 7 applications to IBM Cognos 8 BI, including assessment and implementation services, with an option to leverage offshore capabilities.

The IBM Cognos BI Migration Rapid Assessment Service helps you quickly assess the potential scope of a migration project. This service is perfectly suited for you if you have not yet made the decision to migrate your applications to IBM Cognos 8 BI or you need to know a high-level scope and roadmap for migration planning.

The IBM Cognos BI Migration Assessment Service provides a deeper and more comprehensive assessment of your existing systems and architecture to determine an appropriate migration strategy. This service can include:

• A plan for the migration of any number of reports, cubes, etc.
• An analysis of existing usage statistics to minimize the scope of any potential migration.
• A comprehensive resource and migration plan.
• A pilot migration of key components for evaluation.

The IBM Cognos BI Migration Implementation Service follows the work done in any of the above migration assessment services. Experts from IBM Cognos Professional Services will use the BI Implementation Roadmap, part of the IBM Cognos SIM, to guide you through the key stages of the migration project, including:

• Detailed analysis of existing infrastructure and reports.
• Design and building all aspects of the migration.
• Migration of metadata and reports in the Build phase as required, and re-creation where appropriate.
• Deployment and end-user training to support adoption.

With the IBM Cognos BI Report Migration Offshore Service, you can choose to have IBM Cognos Professional Services focus only on report migration. Using a blended onshore/offshore model, you can engage onshore IBM Cognos resources to handle high-touch migration elements, such as system architecture, and leverage offshore personnel for standard report migration. You may also engage IBM Cognos partners at this stage to provide project management, strategy and high level business planning services to assist you with your migration.

Through the IBM Cognos BI PowerPlay Migration Service, IBM Cognos Professional Services also offers the assessment and implementation services described above to help you ensure successful migrations from IBM Cognos PowerPlay Series 7 and/or IBM® Cognos® Impromptu Web Reports to IBM® Cognos® 8 BI PowerPlay.

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Report Authoring Offshore Service

The IBM Cognos BI Report Authoring Offshore Service provides a blend of offshore and onshore services to manage and deliver your large or complex reporting projects for IBM Cognos 8 BI. The result? You meet your reporting requirements in the most cost-effective manner possible. Yet a blended service doesn't mean inconsistent delivery. IBM Cognos Professional Services owns the end-to-end delivery and is the single point of contact—ensuring high quality standards are met.

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Jump-Start Service

IBM Cognos Jump-Start Services are focused to achieve fast ROI on your initial IBM Cognos 8 BI deployment. Through the planning, design, development and deployment of a fixed set of targeted deliverables you will receive proven expertise to ensure your first IBM Cognos 8 BI project starts and finishes on time, on target and within budget.

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BI Competency Center Service

A Business Intelligence Competency Center (BICC) is one of the best ways to drive the strategic rollout of IBM Cognos 8 BI across your business. Using a combination of practice aids, methodologies, tools and technology, IBM Cognos Professional Services guides you through the process of establishing a BICC within your organization. IBM can help you manage and maintain a solid BICC foundation to facilitate internal knowledge sharing, consistency and reuse. This, in turn, drives faster, more successful projects across your organization.

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