Cognos Customer Center

What's Hot

• IBM Cognos SDK Support Offering Components
• IBM Accelerated Value Program for IBM Cognos SDK Clients
• Nucleus Research Note - "Annual License Maintenance for BI and PM - Is It Worth It?"
• IBM Support Systems and Processes Effective June 1
• Transition Tips: Getting Started with IBM Support
• IBM Cognos Champion's Kit
• Resources to understand IBM processes and systems
• Start here to find a Cognos training course

Product Updates

• December 8 - IBM Cognos 8 Controller 8.5
• December 8 - IBM Cognos 8 BI, PowerPlay and Go! Office 8.4.1
• December 8 - IBM Cognos 8 BI Analysis for Microsoft Excel 8.4.1
• December 1 - IBM Cognos TM1 9.5
• September 15 - IBM Cognos Express 9.0
• September 15 - IBM Cognos Analytic Applications 8.4.1
• September 15 - IBM Cognos Series 7.4.4
• July 28 - Cognos TM1 9.4 MR1 Fix Pack 2 (Service Pack 2)
• July 28 - Cognos TM1 9.4 MR1 Fix Pack 1 (Service Pack 1)

Customer Feedback - Customer Survey Coming Soon!

As our clients know, Cognos has had an ongoing program of collecting customer feedback going back several years. From our formal and informal satisfaction surveys; focus groups; user groups; customer advisory boards etc... we have listened, understood and acted on your feedback.

Coming November 23, 2009

IBM Cognos software customers will have another opportunity to provide us with feedback about our products, services, support and account relationship. Many individuals will receive invitations by e-mail from Rob Ashe, General Manager, Analytics & Performance Management.

Thanks in advance for your participation. If you have any questions about the upcoming customer feedback survey:

• Email Us