Announcement letters
Case Manager V5.1 is designed to further improve the case deployment experience while providing enhanced integration with IBM Business Process Manager
Case Manager V5.1 provides several design and deployment improvements to further extend time to value by shorting the case creation through deployment cycle. Read more in US Software Announcement 211-423
Last updated: 04 Oct 2011
Content Manager Enterprise Edition V8.4.3 delivers new customer-driven features and enhanced consumability, security, and serviceability
Content Manager Enterprise Edition V8.4.3 continues to provide the foundation of your ECM infrastructure with the latest enhancements. Read more in IBM US Software Announcement 211-226.
Last updated: 24 May 2011
Content Manager for z/OS V8.4.3 increases consumability, serviceability, and security
Content Manager for z/OS V8.4.3 manages virtually all types of content with support for a breadth of leading solutions and applications, on the robust and stable z/OS platform. Read more in IBM US Software Announcement 211-192.
Last updated: 24 May 2011
IBM Connections 3.0.1 improves media sharing, content moderation, and idea sharing.
IBM Connections 3 adds capabilities for media sharing, content moderation, idea sharing, and integration with ECM systems. ECM integration allows users to store, access, and edit documents residing in FileNet Content Manager and Content Manager from within a Community. Read more in IBM US SW Announcement 211-081.
Last updated: 05 Apr 2011
IBM Content Manager Collaboration Edition V8.5 delivers an integrated end-to-end collaboration and enterprise content management solution
Read more in IBM United States Software Announcement 211-022
Last updated: 08 Mar 2011
IBM Datacap Taskmaster Capture V8.0.1 automates the full range of capture processing
Read more in Announcement Letter 211-017
Last updated: 08 Mar 2011
IBM Content Manager V8.4.2 and IBM FileNet Content Manager V4.5.1 integrate IBM Lotus Quickr for direct connect integration between collaborative Web 2.0 tools, common desktop, and e-mail applications
V1.1 enables team collaboration services and document management in Windows, Portal, and Domino infrastructures, backed by the robust ECM platform. Learn more in Announcement Letter 210-158.
Last updated: 16 Jun 2010
FileNet Business Process Manager and Content Manager Enterprise Edition deliver productivity gains within ECM Widgets and Web Interface
Announcement Letter 210-047 for FileNet Business Process Manager V4.5.1 and Content Manager Enterprise Edition V8.4.2
Last updated: 23 Mar 2010
Announcement Letter 210-006 FileNet Business Process Manager Starter Pack Add-On license for distributed software and System z
FileNet Business Process Manager Starter Pack Add-On license is for existing Content Manager and FileNet Content Manager customers who want to enable Agile Enterprise Content Management (ECM) with a Business Process Management (BPM) solution for process automation, advanced case management, and business optimization.
Last updated: 09 Feb 2010
Document Manager V8.4.2
Get usability improvements for the most capable advanced document management environment. Leverage tight integration with Content Manager and Records Manager. Read more in Software Announcement 209-235
Last updated: 18 Aug 2009
IBM Solution Compliance in a Regulated Environment V6.1.1 adds multilingual support
IBM United States Software Announcement 209-206.
Last updated: 23 Jun 2009
IBM Enterprise Content Manager products support Linux on System z
Read IBM United States Software Announcement 209-190
Last updated: 02 Jun 2009
Software withdrawal: Selective Enterprise Content Management products - Some replacements available
Read IBM United States Withdrawal Announcement 909-086.
Last updated: 14 Apr 2009
IBM SCORE (Solution for Compliance in a Regulated Environment) V6.1
V6.1 addresses compliance and regulated document management requirements across multiple industries and applications. Read IBM United States Software Announcement 209-073.
Last updated: 24 Mar 2009
Content Manager Enterprise Edition V8.4.1
Read IBM United States Software Announcement 208-397.
Last updated: 11 Nov 2008
Content Manager for z/OS
Announcement Letter 208-426, V8.4.1
Last updated: 11 Nov 2008
Briefs
Optimizing insurance claim management for successful outcomes
Advanced case management solutions help insurance organizations process claims quickly and accurately increasing customer satisfaction and improving financial performance. Case Manager helps organizations extract meaningful insights from large volumes of content and deliver a single view to knowledge workers.
Last updated: 03 Nov 2011
Content and Predictive Analytics for Healthcare
Content and Predictive Analytics for Healthcare combines multiple analytics services to derive new insights that enable clinical and operational workers to analyze trends and help providers improve quality of patient care while reducing operational costs and inefficiency.
Last updated: 25 Oct 2011
Social Content Management Solutions from IBM - Take control of social content and enable security-rich, enterprise wide collaboration
The ability to intuitively unite enterprise content management with content created in a social workspace is social content management. IBM software provides clients with social content intelligence using relevant business processes.
Last updated: 25 Oct 2011
ECM Health Check Services
Identify operational issues and increase the overall performance of your IBM ECM solution. Leverage IBM’s expertise with performance optimization, capacity planning, and deployment reviews to help you identify potential bottlenecks or capacity limits, reduce response time, and plan for growth.
Last updated: 06 Oct 2011
ECM Infrastructure Planning and Design Services
Get your IBM ECM project off to a strong start by properly planning the infrastructure. Leverage experienced resources and best practices from IBM to help you review your business and technology requirements and help you define the right IBM ECM architecture for your organization.
Last updated: 06 Oct 2011
ECM System Management Services
Keep your IBM ECM solution up and running smoothly at all times. Engage IBM Software Services to help you optimize system performance and to provide disaster recovery/high-availability services to support orderly system recovery if you have an unplanned outage.
Last updated: 06 Oct 2011
ECM Transition Planning Services
Make the move to an IBM ECM solution with an action plan tailored to your specific requirements. Help ensure a smooth and successful transition to the latest IBM technology with planning services, expert recommendations, and guidance from IBM Software Services.
Last updated: 06 Oct 2011
ECM Transition Services
Moving to an IBM ECM solution? Help ensure a smooth transition that minimizes risk and impact to your organization by carefully crafting a transition plan, reviewing platform & system conversion requirements, and addressing data migration needs with the help of the experts at IBM Software Services.
Last updated: 06 Oct 2011
ECM Enterprise Planning Services
Leverage proven methodologies and expert skills to help guide you through ECM software planning and deployment. Learn how Enterprise Planning Services from IBM Software Services can help you be confident that your ECM solution development is sound and progressing toward a successful deployment.
Last updated: 05 Oct 2011
ECM Implementation Services
Maximize the return on your ECM software investment throughout its full lifecycle. Leverage IBM expertise and methodologies to help you make the right decisions from initial installation to production implementation and beyond to ensure your solution is up-to-date, reliable, and driving value.
Last updated: 05 Oct 2011
Automate lending with enterprise content management
IBM loan processing solutions leverage an SOA-based ECM and BPM framework to help lenders replace paper-based lending processes with digital processing, enabling them to dynamically respond to market changes and better scale operations in a volatile interest rate environment.
Last updated: 11 Sep 2011
Content is essential to commerce: ECM helps organizations improve the efficiency of buy, market, sell and service processes.
ECM helps improve commerce efficiency. Case management accelerates procurement; content analytics help accurately target marketing; access to product information streamlines sales; access to customer information improves support.
Last updated: 01 Sep 2011
Put your content to work with IBM enterprise content management solutions
Businesses generate enormous volumes of unstructured information that must be managed, accessed, analyzed, processed, shared and governed effectively. IBM Enterprise Content Management helps thousands of organizations around the world manage their enterprise content for higher value.
Last updated: 01 Jul 2011
IBM Enterprise Content Management: Making your industry our business
Learn how IBM ECM Solutions deliver real value to the business challenges facing multiple industries today.
Last updated: 26 Apr 2011
IBM ECM in Government: a formula for change
Learn how IBM ECM solutions help governments streamline and automate their processes; share information across agencies and with constituents; access and manage content regardless of how it was created and where it resides.
Last updated: 10 Feb 2011
An optimized combination: IBM Enterprise Content Management for POWER7
Enhancements help IBM ECM software perform better on IBM POWER7–based servers. Learn the value and optimization gained from running Content Manager Enterprise Edition and FileNet Content Manager on Power7.
Last updated: 30 Aug 2010
Thrive on change in the energy and utility market
Energy and utilities organizations improve operations and keep pace with acquisitions by implementing IBM ECM document repositories and business-process backbones. Automating process and linking distributed content helps utilities reduce cycle times; optimize existing assets and supply chains; and better manage change.
Last updated: 11 Jun 2010
Advanced Case Management for Smarter Government
Discover how government organizations can leverage advanced case management from IBM to unify information, processes and people to close cases faster, with better results.
Last updated: 10 May 2010
Advanced case management for smarter banking
Learn how to optimize case outcomes with advanced case management from IBM. Manage the cases driven by process exceptions. Collect and manage all of the documents, data, content, collaborations, policies, rules, analytics and other information related to the case throughout its entire life cycle.
Last updated: 26 Apr 2010
Case studies
Rizzoli Orthopaedic Institute ... Leadership Series: Applying advanced analytics to better treat hereditary diseases.
SMART IS…Genetic insights gained through analytics. At the Rizzoli Orthopaedic Institute in Bologna, Italy, Dr. Luca Sangiorgi leads a team that is using the latest analytical tools to better understand the complex interplay of genetic factors in hereditary bone diseases.
Last updated: 05 Aug 2011
Aviva UK Health strengthens PCI and data privacy compliance
Aviva UK Health leverages IBM InfoSphere Guardium Data Redaction to support compliance with PCI-DSS and DPA requirements that threatened its ability to maintain payment card options for its customers, safeguard credit card sales, and protect brand integrity.
Last updated: 25 Mar 2011
Rizzoli Orthopaedic Institute looks for genetic insights in the family tree
Rizzoli engaged IBM Research to develop a first-of-a-kind pedigree analytics platform that integrates genomic data, medical images and family history into a powerful research tool.
Last updated: 30 Nov 2009
Banca Alpi Marittime solves critical document retrieval problems to improve customer response from five days to five seconds
Banca Alpi Marittime reduces document search time from five days to five seconds and revolutionizes its paper archiving system when it implements an enterprise content management solution from IBM and IBM Business Partner Sowre.
Last updated: 30 Sep 2009
Sowre gives Colacem worldwide real-time access to managed data with IBM Information Management software
Industry innovator Colacem becomes even more competitive when it gains real-time access to managed data across 30 international locations
Last updated: 30 Jul 2009
Engineering company uses IBM Enterprise Content Management platform to orchestrate collaboration
To meet client requirements, a suite of engineering applications leveraging IBM ECM application program interfaces and integrated with the Sword Group’s Fusion for IBM FileNet P8 solution made it possible to manage and transmit 100 percent of the company’s documents electronically.
Last updated: 30 Jun 2009
Gothaer Group cuts out paper with IBM DB2 Content Manager on System z
Gothaer Group worked with IBM and other partners to create an enterprise-wide document management solution based on IBM DB2 technologies, including scanning and workflow elements, to process all incoming and outgoing documents.
Last updated: 15 Feb 2008
Data sheets
Case Manager V 5.1
Case Manager 5.1 helps you optimize successful case outcomes through improved integration and support of content and process management, and enhanced case worker experience, case design and overall operations.
Last updated: 01 Oct 2011
IBM Case Manager v5.0
Learn how Case Manager helps you optimize successful case outcomes. It integrates content and process management with advanced analytics, business rules, collaboration and social software in this ground-breaking advanced case management product.
Last updated: 16 Nov 2010
FileNet Business Process Manager 4.5.1
Learn the key features and benefits of FileNet Business Process Manager (BPM) and how BPM can enable Agile ECM in your organization for quicker results.
Last updated: 18 Aug 2009
Product documentation
IBM Content Manager Enterprise Edition Version 8.4.3 publication library
Find the Content Management Information Center, product system requirements, fix pack downloads, and Quick Start guide for multiple releases and modifications.
Last updated: 01 Jun 2011
White papers
Harvey Spencer Associate white paper on enterprise capture
Business empowerment through enterprise capture.
Last updated: 10 Jun 2011
Improving the efficiency, accuracy and cost effectiveness of core business activities
Learn the benefits of integrating ECM with existing investments in ERP, CRM and other line-of-business systems. Through integration, organizations can improve core business activities and deliver the agility needed to quickly resolve complex business problems and enhance decision making.
Last updated: 01 Mar 2011
The State of Service in Insurance
Examine benchmarking services, how services are changing and how to win service delivery challenges in the insurance industry.
Last updated: 10 May 2010
Asset and plant lifecycle management
Merge your enterprise and departmental content sources. Improve access to information regardless of location. Link engineering, facilities, maintenance, compliance, legal, suppliers and operations departments to speed business processes, optimize operations and aid in critical decision making.
Last updated: 03 May 2010
Content Manager v8.4.2 high availability using DB2 with Tivoli System Automation on AIX
Learn how to leverage the power of DB2 high availability features and Tivoli System Automation. Plan your environment including how to review design considerations and install this configuration. Protect the value of your content assets by ensuring that your DB2 Content Manager servers are highly available to your users.
Last updated: 15 Apr 2010
Content Manager v8.4.2 high availability using Oracle Database with Oracle RAC on Solaris
Learn how to leverage Oracle high availability features and RAC. Plan your environment including how to review design considerations and install this configuration. Protect the value of your content assets by ensuring that your DB2 Content Manager servers are highly available to your users.
Last updated: 15 Apr 2010
IBM Enterprise Content Management on IBM System z
Enterprise Content Management software transforms business processes, manages all forms of information, and secures information to meet compliance needs. ECM solutions Content Manager, CM OnDemand, and ImagePlus provide world-class ECM capabilities for the IBM System z.
Last updated: 29 Oct 2008
