IBM WebSphere Commerce Validated Technology Partner Solutions

IBM WebSphere Commerce Validated Technology Partners bring together innovative and relevant e-commerce services and solutions to help serve the global community of IBM WebSphere Commerce customers across a wide range of industries. By leveraging pre-built integrations, WebSphere Commerce customers can deliver additional value faster with complimentary capabilities that differentiate the customer experience.

Analytics & Business Intelligence

IBM Advanced Social Analytics Platform (ASAP)

IBM’s ASAP is an innovations package to mine and harvest the social footprint of the consumer, and their community of trust, to deliver a more intelligent and personalized recommendation. ASAP does this by analyzing the consumer’s social intelligence, geo-spatial coordinates and historical relationship to deliver a just in time offer that captures the impulse of the consumer at the time of purchase…resulting in more sales.

IBM Research creates market changing innovation within the twelve (12) Innovation Labs around the world. The CxLab initiative is chartered with fine tuning and commercializing these innovations. The IBM WebSphere Commerce – Commerce Composer integration makes these new innovations available and actionable.

Learn more:

IBM Digital Analytics

IBM Digital Analytics is the analytics center that fuels the IBM Digital Marketing Optimization Suite. Your enterprise can gain a competitive edge by benefitting not just from state-of-the-art analytics, but also from comparative benchmarks and knowledge of how the best performers are achieving their successes.

Digital Marketing Optimization for WebSphere Commerce provides e-commerce managers, marketers and merchandisers with a clear view of web site performance and visitor digital behaviors to capture more value. With built-in integrations between IBM Digital Analytics, Digital Marketing Optimization and WebSphere Commerce, you can quickly and effectively offer visitors a cohesive and relevant brand experience across digital channels – throughout the buying process.

Learn more:

IBM Tealeaf Customer Experience Management

IBM Tealeaf Customer Experience Management solutions help customer-centric organizations deliver a better digital customer experience. Using groundbreaking technology, IBM Tealeaf solutions capture and record every digital customer interaction, and how the site or application responds in real-time. By capturing every customer visit, IBM Tealeaf solutions visualize the qualitative details of every single interaction, uniquely helping businesses understand user actions and unexpected business results. This rich customer experience dataset then fuels quantitative assessments of the negative business impact that results from customer’s online or mobile struggles, and helps prioritize opportunities for improvement and innovation.

Learn more:

Campaign Management & Marketing

IBM Product Recommendations

IBM Product Recommendations, formerly Coremetrics Intelligent Offer, automatically generates personalized product recommendations based on each customer's current and historical shopping interests, current trends, and business rules. IBM Product Recommendations helps you present the most relevant, effective and timely recommendations for wherever your customers or prospects are in the buying process.

Learn more:

Community, Social & Customer Engagement

Bazaarvoice

Bazaarvoice solutions include Bazaarvoice Conversations, Connections, Intelligence, and Media. Join more than 1,000 retailers using ratings and reviews, questions and answers, and analytics on their platform to drive sales, brand awareness and loyalty. Bazaarvoice solutions are proven to increase conversion rates, increase average order value, reduce return rates, improve customer satisfaction, as well as improve customer and product insights. Bazaarvoice for IBM Commerce Composer for WebSphere Commerce provides a set of apps in the Page Composer library to simplify integration of Bazaarvoice Conversations into the IBM Commerce platform, enabling a faster and smoother implementation process, and shortening the time to value from Bazaarvoice products.

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Genesys

Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. Genesys helps customers power optimal customer experiences that deliver consistent, seamless and personalized experiences across all touchpoints, channels and interactions.

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IBM Web Content Manager

IBM Web Content Manager is designed to accelerate web content development and deployment through Internet, intranet and extranet sites. This software enables users to create and publish content while IT retains control. Through advanced personalization, IBM Web Content Manager delivers the right information to the right audience when needed, providing an exceptional customer experience.

Integrating Web Content Manager and WebSphere Commerce, enables business users to manage the entire content creation and deployment process without intervention from technical support. The integration enables business users to manage creation, editing, approval, and publication of store page content in WebSphere Commerce using Web Content Management.

Learn more:

Invodo

Video is a proven way to increase shopper conversion rate, average order value, and organic search ranking. Invodo is the leading provider of full-service ecommerce video programs to retailers and manufacturing brands. Invodo builds content strategy, produces video at retail scale, streams video to ecommerce websites, and measures return on investment.

Invodo for IBM WebSphere Commerce enables merchandisers to quickly and flexibly add product demonstration, how-to, brand, and support video to any point in their WebSphere Commerce stores without IT intervention and costs. Further, the Invodo Platform collects video engagement and sales influence data to prove ROI and advise on-going optimization of video programs.

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Order Management & Fulfillment

IBM Sterling Order Management

IBM Sterling Order Management provides a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. IBM Sterling Order Management enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

WebSphere Commerce can interact with any external Distributed Order Management (DOM) solution. Using WebSphere Commerce DOM integration with Sterling Commerce and Sterling Selling and Fulfillment Suite (SSFS) as a starting point and as building blocks for your integration scenarios.

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Omni-Channel – In-Store & Mobile

CrossView - Cross Channel Commerce

CrossView offers solutions for all retail channels, including web, stores, contact centers, catalogs, kiosks, mobile commerce and social media. With CrossView and IBM Websphere Commerce, retailers can bring together and manage diverse sales channels efficiently to provide consistent, compelling experiences to customers no matter which channel they choose.

WebSphere Commerce provides the transaction engine and CrossView extends the business logic of WebSphere Commerce to enable cross-channel functionality including a single view of the customer, orders, products and pricing. CrossView's solution provides a buy in any channel, fulfill in any channel model to support the optimal cross-channel experience for the customer.

Learn more:

PointSource

PointSource created a mobile store front that enhanced the brand of a major U.S. Electronics retailer by providing customers with a personalized shopping experience. Customers are able to search product information, price compare and receive targeted promotions. PointSource utilized mobile user-experience experts to ensure an intuitive and seamless cross device experience was delivered. Studying information architecture and creating a content strategy was critical for success.

Learn more:

Payments, Pricing & Tax

IBM Operational Decision Manager

The WebSphere ILOG JRules BRMS is the market-leading Business Rule Management System, providing both collaborative rule management for business teams and robust, scalable and precise rule execution. Examples are payment rules, pricing rules, promotion rules, loyalty rules, and so on. The nature of these rules is such that they may change frequently and can be complex and dynamic. This is where WebSphere Commerce can be integrated with ILOG BRMS to manage these business rules. This approach also enables an enterprise-wide central repository of business rules that other applications can also use.

Learn more:

Chase Paymentech

Chase Paymentech, Inc. a subsidiary of JPMorgan Chase, is a global leader in payment processing. They partner with merchants to provide the very best in secure, easy-to-use payment solutions. In 1999, Paymentech became the nation's second largest merchant processor based on transactions when it combined with Bank One Payment Services. Paymentech manages its own direct links to Visa and MasterCard, and it operates under its own specific Bank Identification Number and Interbank Card Association Number.

They have been in the business for more than 25 years, and can offer merchants multiple easy-to-accept payment methods, such as credit and debit cards, gift cards, international payments, and electronic check processing.

Learn more:

Taxware - Sales and Use Tax System

To build and maintain a highly secure e-commerce site with a worldwide tax calculation process, you can integrate WebSphere Commerce with Taxware, a third-party tax calculation system. Taxware and its TaxWareLink package enable integration with WebSphere Commerce by implementing the tax integration API, a set of task commands called by the order component to communicate with the third-party tax calculation system when the tax integration feature is enabled.

Learn more:

Product Management & Configuration

IBM InfoSphere Master Data Management (Advanced Catalog Management)

IBM InfoSphere Master Data Management is a complete, flexible, and proven MDM solution that creates trusted views to improve operational business processes, big data and analytics. InfoSphere MDM supports all domains, architectural styles, and use cases across all industries offering quick time to value through pre-built and customizable data models and business services. Capabilities such as Advanced Catalog Management provide eCommerce catalogs supported by WebSphere Commerce through an accelerated solution with a data model, business process workflows, and integration components tailored for WebSphere Commerce.

Learn more:

IBM Sterling Configurator

IBM Sterling Configurator equips enterprises with the ability to identify, configure and select relationships between complex products, services and bundles based upon end-user needs. Sterling Configurator can directly support prospects and customers configuration of complex products and services from self-service web storefronts running IBM WebSphere Commerce, as well as support call center representatives, partners, and sales, helping them to more quickly create correct and compelling quotes. Users can better sell the most complex products and services and help ensure their customers and partners get the right solution or bundle that will satisfy their requirements virtually every time.

Learn more:

Search Optimization

BloomReach - Organic Search

BloomReach’s core technology, the Web Relevance Engine (WRE), harnesses the power of big data, machine learning and natural language processing to match relevant products to consumers at scale. The WRE continuously predicts and adapts in real time to changes in consumer behavior, queries, site content, competitive content and inventory. As an IBM WebSphere Commerce Commerce customer, you can now leverage the power of relevance by configuring the pre-installed Bloomreach Organic Search widgets available through the WebSphere Commerce Page Layout tool which provide (i) Related Searches and/or (ii) Related Products.

Learn more:

Analytics & Business IntelligenceAnalytics & Business Intelligence

IBM Advanced Social Analytics Platform1
IBM Digital Analytics
IBM Tealeaf Customer Experience Management


Campaign Management & MarketingCampaign Management & Marketing

IBM Product Recommendations


Community, Social & Customer EngagementCommunity, Social & Customer Engagement

Bazaarvoice - Conversations1
Genesys - ConnectMe1

OpinionLab - Customer Feedback1
Pluck1
Reevoo - Mark & Traffic


Content Management & Rich MediaContent Management & Rich Media

Amplience – Interactive Media & Dynamic Media Apps1
CoreMedia - LiveContext1

E-Spirit - FirstSpirit
FileOpen - Document Security Module
Fluid - Shoppable Media1
IBM Web Content Manager
Invodo - Video1


FulfillmentOrder Management & Fulfillment

IBM Sterling Order Management


In-store, Mobile & Omni-ChannelOmni-Channel – In-Store & Mobile

CrossView - Cross Channel Commerce
PointSource - Mobile Commerce Solution and Worklight Adapter


Payments, Pricing & TaxPayments, Pricing & Tax

Avalara - AvaTax™
Chase Paymentech - Payment Gateway

IBM Operational Decision Manager
Taxware - Sales and Use Tax System


Product Management & ConfigurationProduct Management & Configuration

Fluid - Product Customization1
IBM InfoSphere Master Data Management (Advanced Catalog Management)

IBM Sterling Configurator

IBM Digital Analytics

IBM Digital Analytics is the analytics center that fuels the IBM Digital Marketing Optimization Suite. Your enterprise can gain a competitive edge by benefitting not just from state-of-the-art analytics, but also from comparative benchmarks and knowledge of how the best performers are achieving their successes.

Digital Marketing Optimization for WebSphere Commerce provides e-commerce managers, marketers and merchandisers with a clear view of web site performance and visitor digital behaviors to capture more value. With built-in integrations between IBM Digital Analytics, Digital Marketing Optimization and WebSphere Commerce, you can quickly and effectively offer visitors a cohesive and relevant brand experience across digital channels – throughout the buying process.

Learn more:

IBM Tealeaf Customer Experience Management

IBM Tealeaf Customer Experience Management solutions help customer-centric organizations deliver a better digital customer experience. Using groundbreaking technology, IBM Tealeaf solutions capture and record every digital customer interaction, and how the site or application responds in real-time. By capturing every customer visit, IBM Tealeaf solutions visualize the qualitative details of every single interaction, uniquely helping businesses understand user actions and unexpected business results. This rich customer experience dataset then fuels quantitative assessments of the negative business impact that results from customer’s online or mobile struggles, and helps prioritize opportunities for improvement and innovation.

Learn more:

IBM Marketing Center

IBM Marketing Center is an all-in-one, intuitive solution for web and mobile sites that combines digital analytics data with real-time marketing execution. Solution capabilities include web testing, email marketing, and site personalization.

As customers and prospects interact with websites and digital marketing programs, they share valuable information about their individual interests, needs, and intentions. IBM Marketing Center enables marketers to use this valuable information and to respond quickly with personalized site content, emails, and list-targeting programs.

Learn more:

IBM Product Recommendations

IBM Product Recommendations, formerly Coremetrics Intelligent Offer, automatically generates personalized product recommendations based on each customer's current and historical shopping interests, current trends, and business rules. IBM Product Recommendations helps you present the most relevant, effective and timely recommendations for wherever your customers or prospects are in the buying process.

Learn more:

Reevoo

Reevoo’s solution for user-generated reviews creates high volumes of verified content that delivers superior results for retailers and brands compared to 1st generation Ratings & Reviews solutions. The joint solution with IBM combines Reevoo’s proven platform for content development with a complete portfolio of IBM applications for Smarter Commerce™, enabling retailers and brands to improve performance, increase intelligence and strengthen marketing.

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E- Spirit

The core of the solution is FirstSpirit™, a powerful and multi-faceted CMS application from e-Spirit. FirstSpirit features an intuitive interface that makes it easy for anyone in marketing, public relations or other lines of business to integrate attractive, interactive and personalized content into any retail website — and many other channels. With the combination of FirstSpirit and WebSphere Commerce, retail marketers can update and enhance online stores with new content using variable layouts within a defined set of corporate templates.

Learn more:

IBM Sterling Order Management

IBM Sterling Order Management provides a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. IBM Sterling Order Management enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

WebSphere Commerce can interact with any external Distributed Order Management (DOM) solution. Using WebSphere Commerce DOM integration with Sterling Commerce and Sterling Selling and Fulfillment Suite (SSFS) as a starting point and as building blocks for your integration scenarios.

Learn more:

CrossView

CrossView offers solutions for all retail channels, including web, stores, contact centers, catalogs, kiosks, mobile commerce and social media. With CrossView and IBM Websphere Commerce, retailers can bring together and manage diverse sales channels efficiently to provide consistent, compelling experiences to customers no matter which channel they choose.

WebSphere Commerce provides the transaction engine and CrossView extends the business logic of WebSphere Commerce to enable cross-channel functionality including a single view of the customer, orders, products and pricing. CrossView's solution provides a buy in any channel, fulfill in any channel model to support the optimal cross-channel experience for the customer.

Learn more:

Chase Paymentech

Chase Paymentech, Inc. a subsidiary of JPMorgan Chase, is a global leader in payment processing. They partner with merchants to provide the very best in secure, easy-to-use payment solutions. In 1999, Paymentech became the nation's second largest merchant processor based on transactions when it combined with Bank One Payment Services. Paymentech manages its own direct links to Visa and MasterCard, and it operates under its own specific Bank Identification Number and Interbank Card Association Number.

They have been in the business for more than 25 years, and can offer merchants multiple easy-to-accept payment methods, such as credit and debit cards, gift cards, international payments, and electronic check processing.

Learn more:

Taxware

To build and maintain a highly secure e-commerce site with a worldwide tax calculation process, you can integrate WebSphere Commerce with Taxware, a third-party tax calculation system. Taxware and its TaxWareLink package enable integration with WebSphere Commerce by implementing the tax integration API, a set of task commands called by the order component to communicate with the third-party tax calculation system when the tax integration feature is enabled.

Learn more:

IBM InfoSphere Master Data Management (Advanced Catalog Management)

IBM InfoSphere Master Data Management is a complete, flexible, and proven MDM solution that creates trusted views to improve operational business processes, big data and analytics. InfoSphere MDM supports all domains, architectural styles, and use cases across all industries offering quick time to value through pre-built and customizable data models and business services. Capabilities such as Advanced Catalog Management provide eCommerce catalogs supported by WebSphere Commerce through an accelerated solution with a data model, business process workflows, and integration components tailored for WebSphere Commerce.

Learn more:

IBM Web Content Manager

IBM Web Content Manager is designed to accelerate web content development and deployment through Internet, intranet and extranet sites. This software enables users to create and publish content while IT retains control. Through advanced personalization, IBM Web Content Manager delivers the right information to the right audience when needed, providing an exceptional customer experience.

Integrating Web Content Manager and WebSphere Commerce, enables business users to manage the entire content creation and deployment process without intervention from technical support. The integration enables business users to manage creation, editing, approval, and publication of store page content in WebSphere Commerce using Web Content Management.

Learn more:

IBM Sterling Configurator

IBM Sterling Configurator equips enterprises with the ability to identify, configure and select relationships between complex products, services and bundles based upon end-user needs. Sterling Configurator can directly support prospects and customers configuration of complex products and services from self-service web storefronts running IBM WebSphere Commerce, as well as support call center representatives, partners, and sales, helping them to more quickly create correct and compelling quotes. Users can better sell the most complex products and services and help ensure their customers and partners get the right solution or bundle that will satisfy their requirements virtually every time.

Learn more:

IBM Operational Decision Manager

The WebSphere ILOG JRules BRMS is the market-leading Business Rule Management System, providing both collaborative rule management for business teams and robust, scalable and precise rule execution. Examples are payment rules, pricing rules, promotion rules, loyalty rules, and so on. The nature of these rules is such that they may change frequently and can be complex and dynamic. This is where WebSphere Commerce can be integrated with ILOG BRMS to manage these business rules. This approach also enables an enterprise-wide central repository of business rules that other applications can also use.

Learn more:

CoreMedia

CoreMedia LiveContext for IBM WebSphere Commerce brings the breadth of CoreMedia's proven web content management (WCM) capabilities into the shopping experience. Removing the barrier between shop and brand experience, the solution allows marketers to provide a seamless experience across the entire buyer's journey and across all channels.

Using CoreMedia's powerful web-based editing tool Studio, marketers and content managers are empowered to increase engagement, sales and loyalty by infusing compelling, relevant and useful content across all touchpoints into the online customer experience.

The deep integration between CoreMedia's innovative information-based WCM and WebSphere Commerce brings the brand and shopping experience together into a single cohesive experience. Product information, pricing, personalization, and marketing capabilities are integrated in real-time to create dynamic online brand experiences, and all content elements can easily be incorporated back into WebSphere Commerce.

For over 17 years CoreMedia’s software has powered some of the largest, most complex global brand and media experiences worldwide.

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Search OptimizationSearch Optimization

BloomReach - Organic Search1





1 Designed for Commerce Composer. Click here to learn more.

BloomReach - Organic Search

BloomReach’s core technology, the Web Relevance Engine (WRE), harnesses the power of big data, machine learning and natural language processing to match relevant products to consumers at scale. The WRE continuously predicts and adapts in real time to changes in consumer behavior, queries, site content, competitive content and inventory. As an IBM WebSphere Commerce Commerce customer, you can now leverage the power of relevance by configuring the Bloomreach Organic Search widgets available through the WebSphere Commerce Page Layout tool which provide (i) Related Searches and/or (ii) Related Products and/or (iii) Thematic Pages.

Learn more:

Pluck

Pluck helps IBM WebSphere Commerce clients surround their shopping environment with Social Commerce features like Ratings and Reviews, Forums, Blogs, Photo and Video Galleries, Gamification, Profiles and more. Pluck-driven community makes an IBM client’s website an interactive and engaging destination for all visitors, whether they are early stage shoppers evaluating product features, brand enthusiasts, intent-driven shoppers, or customers with product issues. The value of Pluck integration with WebSphere Commerce is measured in improved conversion rates, but also in growth in website visits and time on site, improvements in a number of measures of customer engagement and retention, and reductions in product support costs. Pluck’s WebSphere Commerce integration assets include (1) a toolkit that dramatically simplifies the delivery of commerce-centric Pluck features like Single Sign On, Ratings and Reviews, Forums and Profiles into WebSphere Commerce-powered Web pages (and that can be extended to the Pluck platform’s other applications and features) and (2) a complete sample Pluck deployment customized and branded for the Aurora Store site.

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Bazaarvoice

Bazaarvoice solutions include Bazaarvoice Conversations, Connections, Intelligence, and Media. Join more than 1,000 retailers using ratings and reviews, questions and answers, and analytics on their platform to drive sales, brand awareness and loyalty. Bazaarvoice solutions are proven to increase conversion rates, increase average order value, reduce return rates, improve customer satisfaction, as well as improve customer and product insights. Bazaarvoice for IBM Commerce Composer for WebSphere Commerce provides a set of apps in the Page Composer library to simplify integration of Bazaarvoice Conversations into the IBM Commerce platform, enabling a faster and smoother implementation process, and shortening the time to value from Bazaarvoice products.

Learn more:

Genesys

Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. Genesys helps customers power optimal customer experiences that deliver consistent, seamless and personalized experiences across all touchpoints, channels and interactions.

Genesys ConnectMe for WebSphere Commerce allows customers simply to click a button and are connected directly to a live customer service agent without leaving your app or webpage. The agent can see information from your app and web page along with the full customer history, profile, and location.

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OpinionLab

The OpinionLab Customer Feedback App for IBM's WebSphere Commerce Platform is responsive in nature, easily deployed and compatible with all browsers, tablets and smartphone devices further ensuring shoppers are provided with an optimal feedback experience, with a variety of configuration options.

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Amplience

Amplience delivers profitable omni-channel retail growth through rich customer experiences. Single and multi-brand retailers use the Amplience Adaptive Media Platform (AMP) to transform their creative productivity by automating key media production and enrichment workflows. The result is compelling and engaging media at all customer touch points, optimized for responsive and adaptive mobile experiences. Amplience customers experience up to 2x improvements in conversion and double-digit uplifts in average-order-values. IBM customers using the AMP WebSphere Commerce App can implement AMP rich media into their commerce channels at low cost and risk - and improving time-to-value.

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FileOpen

The FileOpen Document Security Module for IBM WebSphere Commerce is a fully customizable solution for digital publishers who want to protect documents distributed online. The solution prevents unauthorized document sharing with local encryption, granular access and policy controls.

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Fluid

Consumers respond to visuals. Merchandisers want more sales. In partnership with IBM WebSphere Commerce, Fluid’s Shoppable Media solutions connect commerce and visual content beautifully. Fluid helps IBM WebSphere Commerce customers take advantage of rich, on-brand digital content to turn shoppers into buyers. Fluid’s scalable on-demand platform also empowers WebSphere Commerce clients to deliver personalized shopping experiences through interactive shoppable imagery, lookbooks, digital magazines, e-catalogs, banners and videos. The value of Fluid’s integration with WebSphere Commerce is in the intuitive and easily administered visual merchandising toolkit that puts merchandising in the hands of merchandisers.

The integrated solution is designed to deliver new ways of inspiring and engaging consumers by giving them a visually comprehensive and personal online shopping experience that increases conversions, click through rates and ROI and reduces returns and development costs. Fluid’s Shoppable Media platform is deployed on and customized for the Aurora Store for easy implementation. In addition to Shoppable Media, Fluid is the leader in on-demand Product Customization Software, which is also integrated with WebSphere Commerce.

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Invodo

Video is a proven way to increase shopper conversion rate, average order value, and organic search ranking. Invodo is the leading provider of full-service ecommerce video programs to retailers and manufacturing brands. Invodo builds content strategy, produces video at retail scale, streams video to ecommerce websites, and measures return on investment.

Invodo for IBM WebSphere Commerce enables merchandisers to quickly and flexibly add product demonstration, how-to, brand, and support video to any point in their WebSphere Commerce stores without IT intervention and costs. Further, the Invodo Platform collects video engagement and sales influence data to prove ROI and advise on-going optimization of video programs.

Learn more:

PointSource

PointSource is a leading digital experience firm comprised of insightful, inquisitive, and talented mobility experts. We partner with enterprises to craft intentional strategies, and develop and deliver those strategies to transform business.

PointSource created a mobile store front that enhanced the brand of a major U.S. Electronics retailer by providing customers with a personalized shopping experience. Customers are able to search product information, price compare and receive targeted promotions. PointSource utilized mobile user-experience experts to ensure an intuitive and seamless cross device experience was delivered. Studying information architecture and creating a content strategy was critical for success.

Learn more:

Avalara

Avalara and SysIQ, a Premier IBM Business Partner, have partnered to provide the easiest way for you to accurately calculate and file sales tax within IBM WebSphere Commerce. Avalara AvaTax™ is a cloud-based solution that eliminates ongoing maintenance and support, gives you precise tax calculations, and allows instant access to reporting. We’ll even file for you!

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Fluid

Everybody wants what nobody else has. Fluid has the customization expertise and software for WebSphere Commerce customers to give their consumers exactly what they want. In partnership with IBM, Fluid’s Product Customization platform gives WebSphere Commerce customers access to a flexible platform that lets consumers design a custom product from scratch and/or visually mix, match and bundle products. The value of Fluid’s integration with WebSphere Commerce is in the intuitive and easily administered customization toolbox where marketers can track consumer preferences in real time and add attributes so consumers always have access to the most in demand choices, regardless of season. The integrated solution is designed to differentiate WebSphere Commerce customers online shopping experiences and drive unparalleled conversion, increase average order value and engagement on site, combat showrooming and strengthen margins. In addition to Product Customization, Fluid’s Shoppable Media platform is also integrated with WebSphere Commerce.

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IBM Advanced Social Analytics Platform (ASAP)

IBM’s ASAP is an innovations package to mine and harvest the social footprint of the consumer, and their community of trust, to deliver a more intelligent and personalized recommendation. ASAP does this by analyzing the consumer’s social intelligence, geo-spatial coordinates and historical relationship to deliver a just in time offer that captures the impulse of the consumer at the time of purchase…resulting in more sales.

IBM Research creates market changing innovation within the twelve (12) Innovation Labs around the world. The CxLab initiative is chartered with fine tuning and commercializing these innovations. The IBM WebSphere Commerce – Commerce Composer integration makes these new innovations available and actionable.

Learn more:

IBM WebSphere Commerce Technology Partner Program Categories

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IBM WebSphere Commerce Technology Partner Program Categories

IBM WebSphere Commerce Technology Partner Program Categories.

 

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