Monday, June 17, 2013

Time Event
9:00 a.m. - 7:00 p.m. REGISTRATION / INFO

Tuesday, June 18, 2013*

Time Event
7:00 a.m. - 7:00 p.m. REGISTRATION / INFO
9:00 a.m. - 10:00 a.m. Business Partner General Session
10:15 a.m. - 11:05 a.m. Business Partner Sessions x 4
11:15 a.m. - 12:05 p.m. Business Partner Sessions x 4
11:30 a.m. – 12:45 p.m. Lunch
12:45 p.m. – 2:15 p.m. Opening General Session
2:45 p.m. – 3:45 p.m. Customer Service Keynote
2:45 p.m. – 3:45 p.m. Session 1
3:45 p.m. – 4:15 p.m. Break
4:15 p.m. – 5:15 p.m. B2B Keynote
4:15 p.m. – 6:15 p.m. Emptoris Keynote
4:15 p.m. – 5:15 p.m. Session 2
5:30 p.m. – 6:30 p.m. Session 3
6:30 p.m. – 8:00 p.m. Solution Centre Reception

Wednesday, June 19, 2013*

Time Event
7:00 a.m. - 7:00 p.m. REGISTRATION / INFO
9:00 a.m. – 10:30 a.m. General Session
10:30 a.m. – 11:15 a.m. BREAK
11:15 a.m. - 12:15 a.m. Marketing Keynote
11:15 a.m. - 12:15 a.m. Session 4
12:15 p.m. – 1:45 p.m. LUNCH
1:45 p.m. - 2:45 p.m. Session 5
3:00 p.m. – 4:00 p.m. Session 6
3:00 p.m. – 4:00 p.m. e-commerce Keynote
4:00 p.m. – 4:30 p.m. Break
4:30 p.m. - 5:30 p.m. Session 7
4:30 p.m. – 6:00 p.m. DemandTec Customer Keynote
5:30 p.m. – 6:30 p.m. Solution Centre Drinks
8:00 p.m. – 12:00 a.m. Special Event

Thursday, June 20th, 2013*

Time Event
7:00 a.m. - 2:00 p.m. REGISTRATION / INFO
9:00 a.m. – 10:30 a.m. General Session / Client Awards
10:30 a.m. – 11:00 a.m. BREAK
10:45 a.m. - 12:00 a.m. Session 8
12:15 a.m. – 1:15 p.m. Session 9
1:15 p.m. – 2:00 p.m. Lunch
2:00 p.m. – 3:00 p.m. Session 10

*Agenda subject to change

Solution Centre

Tuesday, June 18
11:30 p.m. – 12:45 p.m.
3:30 p.m. – 8:00 p.m.
Wednesday, June 19
10:15 a.m. – 11:15 a.m.
12:00 p.m. – 1:45 p.m.
3:45 p.m. – 6:30 p.m.
Thursday, June 20
10:00 a.m. – 10:45 p.m.
12:45 p.m. – 2:00 p.m.

*Agenda subject to change

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