Learn how to move beyond marketing and merchandising to continuous engagement for increased sales and better customer loyalty.
Topic and solution areas in this track include:
Presence Zones; WebSphere Commerce; Configure, Price, Quote (CPQ); Order Management; Warehouse Management; Transportation Management; Customer Analytics, and ILOG Analytics.
Commerce and Supply Chain
Learn how to deliver exceptional experiences across all channels and make it easy for your customers to do business with you. In the age of the empowered customer, it is essential to make goods and services available seamlessly. With IBM’s Smarter Commerce approach, you can deliver personalized, omni-channel sales and orchestrate perfect orders for simple to complex products and services. Driven by customer context and insights, you can personally engage at the right time and place to drive increased revenues and maximize every moment.
Learn how better integration of your value chain reduces complexity, increases business value and improves customer satisfaction.