*All fields of nomination form must be completed.
Company description (website):*
Contact name (person who will represent Company/provide more information if needed):*
Contact office phone:*
Contact cell phone:*
What is the contact's principal function and scope of responsibility:*
Affiliation to nominated company:*
1. What award category do you feel best fits your usage?* Smarter Commerce Buy: Embraces new approaches to the sourcing, procurement and distribution of goods and services, enabling strategic supply management and optimized supply chain execution to synchronize supply and demand.Smarter Commerce Market: Delivers a consistent experience with personalized, relevant customer engagement across multiple channels to deliver value at every touch.Smarter Commerce Sell: Provides clients with a seamless cross-channel buying experience while embracing mobile and social and delivers a highly informed and orchestrated customer experience.Smarter Commerce Service: Enables an exceptional customer service experience through insights, predicting service needs and efficiently resolving complex customer service requests.Smarter Commerce Innovation Leadership: Puts the customer at the center of all operations, turning customer insight into action, enabling new business processes that help them buy, market, sell and service their products and services.
2. Please explain why your company deserves to win the award for the above category:*
3. How long has your company been an IBM customer:*
4. What IBM solution(s) is your company utilizing:*
5. Describe your business challenge prior to the implementation of the solution(s):*
6. Describe how your company usage of the IBM solution(s) is helping you to work smarter with your customers:*
7. What benefits have you gained from implementing the IBM Smarter Commerce solution (please provide qualitative and quantitative values, i.e., reduced partner integration time by more than 95%, increased open and click-through rates to 5X the industry average with more sales per web visitor by 41%, increased website revenue by 30%, total cost of ownership reduced by 90%, order processing time decreased by 75%, etc). Note: you must be willing to share metrics.*
8. What are your future plans with IBM solutions:*
9. Provide any additional information you feel is pertinent regarding this nomination:*
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