SmarterCommerce
Global Summit 2014 Tampa
Moments matter.







May 12-15, 2014 | Tampa Convention Center

#smartercommerce

 
  • SEIZE THE MOMENT! Save Now and Register

    Make moments matter. Register today.


    Join us for the IBM Smarter Commerce Global Summit 2014 with a powerful combination of leaders from marketing, eCommerce, procurement and supply chain management, customer service and IT. Learn from industry experts who have developed best practices with proven results by engaging in real-time with their customers, partners and suppliers - because moments matter.

  • Sneak Preview

    Sneak Preview


    The Smarter Commerce curriculum is aligned to 5 streams encompassing over 10 tracks, 180 sessions and more than 70 client speakers. Be sure to take advantage of our new Session Preview Tool to explore innovative sessions and start building your schedule before you even get to Tampa. You can search by keyword, speaker, topic and more. Sessions are still being added so be sure to check back often.

    Explore sessions and build a sample agenda today!

  • Top 5 reasons to attend

    Take charge of the moment.
    Thought leaders explain how.


    Hear directly from people shaping their industries on how you can turn ordinary moments into extraordinary ones. Academy award winner, Ron Howard, and award-winning author, Sally Hogshead alongside industry visionaries will share with us what it takes to break molds and transform the way you do business.

    Explore speakers and special guests

 

Explore the Role-Based Smarter Commerce Curriculum

Explore the Role-Based Smarter Commerce Curriculum

Marketing

Marketing & Merchandising

Move beyond marketing and merchandising to continuous engagement.

Commerce

Commerce & Supply Chain

Maximize your IBM commerce and supply chain solution to increase customer satisfaction.

B2B

Integration & File Transfer

Learn how to integrate your value chain, reduce complexity and increase business value.

Customer

Customer Service & Analytics

Learn more about anticipating behavior and delivering flawless customer service.

Procurement

Procurement & Legal

Optimize your procurement and legal strategies to increase savings and mitigate risk.

Tomorrow's Smarter Commerce Today
Get an exclusive glimpse into the future and learn about the latest trends and best practices in Enterprise Marketing Management, B2B, Commerce Customer Experience Management, Enterprise Content Management and Procurement.

Network with industry and technical leaders
Learn new strategies and best practices to transform your business immediately. Share and develop ideas with some of the brightest technical and business minds from across the globe. And enhance your skills as an innovative leader in your company.

A comprehensive focus on SaaS
Gain access to several dedicated SaaS breakout sessions covering the IBM SaaS portfolio and recent IBM global market research on SaaS pacesetter organizations, an IBM SaaS presentation theater located in the heart of the Expo hall, and SaaS roundtables.

Day 1: Smarter Commerce Global Summit 2013 Nashville

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Opening General Session. Watch as Jay Baer, President, Convince and Convert; Craig Hayman, GM, Industry Solutions, IBM Software Group; Manoj Saxena, GM, Watson Solutions, IBM Software Group; and Wayne Peacock, EVP of Member Experience, USAA speak about 'The Customer Journey: Your customer in context'. Learn more:
ibm.com/smartercommerce

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Day 2: Smarter Commerce Global Summit 2013 Nashville

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 General Session. Watch as Jay Baer, President, Convince and Convert; Paul Papas, Global Leader, Smarter Commerce, IBM Global Business Services; Nathan Summers, Digital Director, Jaguar Land Rover; a client panel including Anthony Abate, VP and Chief Procurement Officer, Cigna; Gayle Ramsay, Head of Customer Contact and Leads Management, BMO Financial Group; Greg Wilde, VP IS&S Global Solutions, Ceva Logistics; and Scott Wilson, VP, eCommerce, United Airlines; and Porter Gale, Author and Social Media Expert speak about 'Engaging a demographic of one'. Learn more:
ibm.com/smartercommerce.

Day 3: Smarter Commerce Global Summit 2013 Nashville

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Closing General Session. Watch as Jay Baer, President, Convince and Convert; Dr. Michael Haydock, IBM Chief Scientist for Business Analytics and Optimization; Phil McKoy, VP Target.com and Mobile Experience, Target; and Jeremy Gutsche, Author, Speaker, Chief Trend Hunter at TrendHunter.com speak about 'Innovation: Satisfying customers at the speed of life'. Learn more:
ibm.com/smartercommerce.

A personal invitation from our host, Jay Baer

A personal invitation from our host, Jay Baer

Watch the video

TEDxTampaBay. x=independently organized TED event

TEDxTampaBay - This is Big

TEDxTampaBay - This is Big

IBM is excited to sponsor the TEDxTampaBay event “This is Big” immediately following the IBM Smarter Commerce Global Summit on May 15th from 12:30 to 2:30 PM. The TEDxTampaBay event will be held in the same location as the IBM event at the Tampa Bay Convention Center and TEDxTampaBay has provided complimentary tickets to all IBM Smarter Commerce Global Summit registrants.


Barenaked Ladies to make Moments Rock

Learn more about Moments Rock

Barenaked Ladies to make Moments Rock

Top 5 reasons to attend

Download the top 5 reasons (131KB)

Top 5 reasons to attend

Day 1: Smarter Commerce Global Summit 2013 Nashville (YouTube, 01:13:09)

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Opening... more

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Opening General Session. Watch as Jay Baer, President, Convince and Convert; Craig Hayman, GM, Industry Solutions, IBM Software Group; Manoj Saxena, GM, Watson Solutions, IBM Software Group; and Wayne Peacock, EVP of Member Experience, USAA speak about 'The Customer Journey: Your customer in context'. Learn more:
ibm.com/smartercommerce

Day 2: Smarter Commerce Global Summit 2013 Nashville (YouTube, 01:24:01)

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 General... more

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 General Session. Watch as Jay Baer, President, Convince and Convert; Paul Papas, Global Leader, Smarter Commerce, IBM Global Business Services; Nathan Summers, Digital Director, Jaguar Land Rover; a client panel including Anthony Abate, VP and Chief Procurement Officer, Cigna; Gayle Ramsay, Head of Customer Contact and Leads Management, BMO Financial Group; Greg Wilde, VP IS&S Global Solutions, Ceva Logistics; and Scott Wilson, VP, eCommerce, United Airlines; and Porter Gale, Author and Social Media Expert speak about 'Engaging a demographic of one'. Learn more:
ibm.com/smartercommerce

Day 3: Smarter Commerce Global Summit 2013 Nashville (YouTube, 01:37:12)

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Closing Gen... more

Experience the excitement of the IBM Smarter Commerce Global Summit Nashville 2013 Closing General Session. Watch as Jay Baer, President, Convince and Convert; Dr. Michael Haydock, IBM Chief Scientist for Business Analytics and Optimization; Phil McKoy, VP Target.com and Mobile Experience, Target; and Jeremy Gutsche, Author, Speaker, Chief Trend Hunter at TrendHunter.com speak about 'Innovation: Satisfying customers at the speed of life'. Learn more:
ibm.com/smartercommerce