Capabilities
Distributed Order Management
- Aggregates, manages, and monitors orders from all channels
- Intelligent sourcing engine coordinates fulfillment across the extended enterprise
- Connects to internal and external supply participants and systems
- Enables customized, line-level order fulfillment
Global Inventory Visibility
- Consolidates inventory information from multiple systems, generating a single view of all supply and demand
- Provides accurate available to promise dates for all inventory locations
- Provides users with role-specific views of inventory
- Offers advanced inventory search capabilities
- Learn how Sterling Order Management enables Global Inventory Visibility
Reverse Logistics
- Tracks return order execution in real-time
- Monitors items throughout the return and repair process and automates the procedure that returns items to stock
- Tracks reverse inventory back to the appropriate location, including partner locations, based upon flexible business rules
- Learn how Sterling Order Management enables Reverse Logistics
Delivery and Service Scheduling
- Schedules add-on services at the time of order transaction
- Provides rules-based promising, provider selection, and crew allocation
- Monitors service and delivery execution based on agreed-upon service parameters
- Views resource capacity and schedules based on type of service and product being sold
- Learn how Sterling Order Management enables Delivery and Service Scheduling
