Comergent Technologies

Comergent Technologies, a leading provider of e-business software, is now a part of IBM.
With Comergent, IBM now delivers a comprehensive, end-to-end selling and fulfillment solution to help companies increase revenue, reduce costs, and shorten order fulfillment lead times.

The addition of Comergent addresses the full spectrum of the order management cycle, and complements IBM supply chain solutions to provide a seamless customer experience across both supply and demand processes. This is a key component in the Commerce family of solutions from IBM. This solution helps customers and partners to find, configure and order complex products and services through all the ways they sell — online, direct sales, channel partners, in-store, kiosk, or call center.

IBM Selling solutions include these benefits:

• Increased revenues by expanding business-to-business and business-to-consumer sales channels

• Improved business responsiveness by easily building and managing your product and service catalogs and targeting offers and promotions to meet and adjust to changing customer and market demands.

• Reduced costs by automating the sales process.

IBM appreciates the strength and loyalty of the Comergent client base. We are dedicated to ensuring that you receive the responsiveness and excellence that underscore our reputation for exceptional customer service. Visit our IBM Customer Support web page if you have support related questions.