Overview
Sterling Always In Stock combines cross-channel order management with seamless integration capabilities enabling retailers to locate available product and save the sale...
When your customer is faced with an out-of-stock product, Sterling Always in Stock enables your sales associate or call center agent to find the desired item in stock, determine offer fulfillment options, and consummate the sale while the customer is still in the store or on the phone.
- Determines optimum fulfillment method
- Enables real-time lookup of available to promise inventory
- Recommends optimum fulfillment locations
- Reserves inventory at fulfillment location
- Interfaces with existing point of sale systems to capture the order
- Triggers integrated pick/pack/ship notice
- Triggers instructions for alternate store fulfillment
- Additional features and benefits (dynamically generated)
Brochure
IBM Sterling Always in Stock (PDF, 198KB)
Product framework
Parent product
Execute and coordinate order fulfillment processes across all channels throughout your extended supply chain network.
Enables partners to fulfill and ship orders directly to customers, allowing expanded product assortment without increasing inventory.
Optimize inbound supply and outbound fulfillment processes by providing end-to-end visibility of orders, shipments and inventory.
Additional products, services and solutions
Products
Provides companies with a powerful customer interaction platform for cross-channel and online commerce - supporting all business models
