Where is the file? With industry error rates running at an average of eight percent, you probably get this question more than you want. This is further complicated by the fact that some transfers are tied to SLA transmission problems before you got the call from your internal or external customer.
Managed File Transfer delivers actionable information
Sterling Managed File Transfer™ provides centralized visibility and monitoring to show you where critical problems are before your customer calls. This goes beyond server level monitoring to individual file transfer events that are passed through a rules engine to let you see just the actionable information you need. It provides you with:
Central visibility and tracking for all data movement activities
Proactive SLA management with alerts and notifications
Exception management through retry, reprocess, and resend capabilities
Find out more about Sterling Managed File Transfer:
Sterling File Gateway™ - An SOA based solution which allows you to incorporate your file transfer communities into all your business processes and incorporates Web based interfaces for customer self service and rapid onboarding