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Sterling Community Development Services

Features and Benefits

Capability Description
Conversion Assistance • Migrates your EDI traffic from your current VAN to IBM® Sterling B2B
Collaboration Network
• Applies processes and tools to ensure the conversion is smooth, secure, and
nondisruptive
• Removes the complexity by:
- Notifying business partners of a VAN change
- Coordinating the change with other VANs
- Providing dedicated support and mailbox monitoring for five days after the change
Document Verification • Tests incoming documents to ensure they comply with your mapping
specifications
• Notifies partners of the errors, suggests corrective measures, and requests
resubmission of the document
Survey • Posts surveys on a secure Web site, and manages up to three communication
efforts (e-mail, fax, and phone)
• Contacts each community member and encourages them to participate
• Provides a complete report of survey results
• Determines the parameters of your next B2B initiative and increase your success ratio
Recruitment • Contacts your trading partners and explains what they need to do to participate in
your e-commerce program
• Adds new business partners to your community
• Increases return on investment by extending the types of documents you exchange with existing partners

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Or call us at:
855-221-0982
Priority code:
101K803W