Customer stories and success
Cars.com
Discover how Cars.com harnesses the power of social tools to help customers make informed purchase decisions.
- Watch the video (00:01:19)
Berlitz
Learn how IBM's global collaboration software enables Berlitz to produce higher quality educational products in one third of the time.
- Watch the video (00:01:16)
60 Second Social video
IBM Customer Experience Suite delivers rich, engaging web experiences to deepen customer relationships and improve customer self-service.
- Watch the video (00:01:35)
SXC cultivates a culture
This health solutions organization keeps employees connected and communicating with collaboration tools.
- Watch the video (00:03:10)
Children's Hospital Boston improves pediatric care globally
Children's Hospital Boston connects physicians around the world to share life-saving techniques with each other.
- Watch the video (00:13:00)
Designing an elevated email service
A fashion institute improves communication by moving its student email to the cloud with IBM's SmartCloud iNotes.
- Watch the video (00:02:48)
CEMEX uses an internal social network to speed product development and collaboration.
- Watch the video (00:02:56)
Slumberland Furniture uses a portal to converge technologies and connect employees, delivering a consistent brand experience and empowering individual stores.
- Watch the video (00:02:12)
| Customer Name | Solution Focus & Product | Award | Year |
|---|---|---|---|
| CEMEX | IBM Websphere Portal, Web Content Manager and Connections | Future of Work Award | 2012 |
| Cigna Corp. | Member Portal | InformationWeek Top Ten Technology Innovations | 2012 |
| Zavarovalnica Triglav | Online Champion Award – B2B and B2C (First Place) | 2012 | |
| Blue Cross Blue Shield of Tennessee | Web Portal | 2012 Outstanding Website (Web Marketing Association) | 2012 |
| Wells Fargo |
Customer Experience Suite Dashboards |
2012 Communicator Award for Excellence - Online Advertising & Marketing Link |
2012 |
| King Faisal Specialist Hospital & Research Center | WebSphere Portal |
Digital Excellence Award, ranking first place in Healthcare by the Ministry of Communication & Information Technology (best e-content web site in Saudi Arabia) Link |
2012 |
| BMO - Bank of Montreal | Online Banking - Customer Experience |
Keynote Systems - Ranked #1 in Overall Customer Experience Link |
2012 |
| Royal Bank of Canada - RBC | Online Banking Site |
Global Finance Magazine - 2011 Best Consumer Internet Bank in Canada (Winner) Link(Link resides outside of ibm.com) |
2011 |
| Royal Bank of Canada - RBC | Online Banking Site - Portal |
2010 Surviscor's Online Banking scorCard Winner Link |
2011 |
| CareFirst BlueCross BlueShield | Member Portal |
2011 WebAward - Web Marketing Association (Outstanding Web site) Link |
2011 |
| U.S. Tennis Association - U.S. Open Site | Event SIte |
2011 WEBAWARD - Web Marketing Association (Best Sports Web site) Link(PDF, 1.73MB) |
2011 |
| Government of Uruguay | Internet Government Portal - WebSphere Portal |
Best Government Portal in the World Ranking Site |
2011 |
| Philipson Söderberg - Altia | Open graphic communication competition that recognizes Sweden’s best works of communication - WCM |
Svenska Designpriset Press Release |
2011 |
| AMP Limited | Employee Intranet |
2011 Intranet Design Award Winner- Nelson Norman Group Link |
2011 |
| BMO Financial Group - Online Business Banking | Online Business Banking |
2011 CIO 100 – CIO Magazine (Winner) Link |
2011 |
| Dubai Government | eGovernment Site |
2011 Middle East eGovernment & eServices Excellence Award Winner - Best eGovernment Portal Link |
2011 |
| Qatar National Government | eGovernment Site |
2011 World Summit Award Winner - Arab e-Content Award Link |
2011 |
| Cars.com | Customer site |
2011 WEBAWARD - Web marketing Association - outstanding Web site Winner Link |
2011 |
| Lufthansa | Customer Site |
2011 WEBAWARD - Outstanding Achievement in Web Development Link |
2011 |