IBM - Exceptional web experience

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Did you know?

5 seconds: Time to engage customer before they leave web site and 30% customers leave and 40% don't return. "When Seconds Count". Aug 2010, Equation Research.

81% received product purchase advice from friends and followers through a social site. Click Z, Jan 2010.

Customers buying on tablet computers have 2% higher conversion rates & 20% larger order size. "Tablets: Ultimate Buying Machines". Sept 28, 2011, Wall Street Journal.

While the pace of business and the speed of content continue to accelerate, so does the demand to reach your audiences through a rich and robust digital experience on multiple devices. IBM Web Experience management software is uniquely designed to help create, manage, simplify and integrate your processes to meet these demands.

Customers and Employees alike expect the same high quality experiences whether externally on the web or internally on the company intranet.

So what does an Exceptional Web Experience look like for...

Creating a smarter workforce

Attract top talent and empower teams to do what they do best.
Connect people and their skills to promote an open culture.
Inspire teams to work together more nimbly and efficiently through social tools.
Simplify communication by integrating the ways people connect across channels and devices.

Creating exceptional customer experiences

Anticipate customer needs to offer better products and services sooner.
Engage customers through dynamic and personalized experiences.
Deliver targeted messages and quick responses to customers across all channels.
Simplify communication by integrating the ways people connect across channels and devices.

Social business technologies can help you activate your workforce to improve productivity and delight your customers

Greenwell leads by becoming social. See how Greenwell, a fictional organization based on real customer scenarios

Learn how IBM's Web Experience solution software, will help you be fully equipped to more fully understand the needs your customers and employees.

IBM is in Gartner's Leaders Quadrant for Horizontal Portals. Gartner reports that IBM continues to provide a broad and versatile set of capabilities for customers.