IBM Digital Experience

Continually reinventing customer and employee engagementWatch overview video (00:02:26)

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IBM Customer Experience Suite

 

 

Reinvent relationships by creating an Exceptional Digital Experience

IBM Customer Experience Suite helps organizations provide their customers with a consistently engaging, personalized and relevant digital experience across multiple channels and touchpoints. It provides rich, integrated capabilities for managing web and digital content, real-time social communications, robust customer and commerce self-service capabilities, business analytics and mobile device delivery.


IBM Employee Experience Suite

 

Understand and engage the individual, and deliver exceptional services

Provide engaging, socially-infused employee digital experiences across multiple channels. As a result, employees may collaborate more effectively, improve business productivity and deliver better business results.


Core products

IBM Exceptional Digital Experiences for industry

Organizations across all industries need Exceptional Digital Experiences. IBM has paired technology expertise
with industry thought leadership to offer best-practice guidance optimized for your particular business.


Integrated solutions

Smarter Commerce

Smarter Commerce

Smarter Workforce

Smarter Workforce