IBM Customer Experience Suite
Reinvent relationships by creating an Exceptional Digital Experience
IBM Customer Experience Suite helps organizations provide their customers with a consistently engaging, personalized and relevant digital experience across multiple channels and touchpoints. It provides rich, integrated capabilities for managing web and digital content, real-time social communications, robust customer and commerce self-service capabilities, business analytics and mobile device delivery.
IBM Employee Experience Suite
Understand and engage the individual, and deliver exceptional services
Provide engaging, socially-infused employee digital experiences across multiple channels. As a result, employees may collaborate more effectively, improve business productivity and deliver better business results.
Organizations across all industries need Exceptional Digital Experiences. IBM has paired technology expertise
with industry thought leadership to offer best-practice guidance optimized for your particular business.