IBM's Exceptional Digital Experience Software Solutions
IBM Exceptional Digital Experience Capabilities
To Rethink Engagement and Reinvent Relationships that brings customers back for more, organizations need to:
“When customers are engaged on their own terms, across any device, 24x7, you create more than a sale, you create an advocate”
“When people have the right information at their fingertips in context to what they are working on, they can change the way business works”
By helping employees find the right information at the right time and tapping into the collective intelligence inside and outside their organizations.
Core Suite Software and Capabilities
IBM WebSphere Portal Software - supports workflows, content management, social, mobile web delivery, simplified usability and administration, open standards, security and scalability. These capabilities provide an exceptional digital experience to help you become a social business
IBM Web Content Manager Software - helps organizations to build engaging, personalized digital experiences faster, by further empowering business users with the right tools needed to drive better business outcomes.
IBM Web Experience Factory Software - supercharges delivery of enterprise ready, standards based, Web 2.0 applications with rich, interactive interfaces that deliver exceptional web experiences to desktop browsers, smart phones and tablets
IBM Forms - enables Line-of-Business and IT users to collect data and automate processes via agile web-applications as well as classic document based forms applications in one, nicely integrated package.
Additional Products – Depending on the software suite, here are some additional products that may be included:
IBM Connections – for access to professional networks and communities
IBM Sametime - for real-time social communications
IBM Worklight – for building and managing cross platform mobile apps
IBM Platform for Social Business
IBM platform solutions offer the integrated, secure and scalable technologies needed to support nnovation, cultivate collaboration and inspire advocacy.
Maximize the collective intelligence of your workforce and strengthen partner and customer relationships with IBM’s integrated and secure social software platform.
IBM Social Analytics merge sophisticated analytics with communities to help businesses understand social media and intelligently respond to emerging opportunities.
IBM Social Content Management provides content in context to share ideas, locate expertise and access relevant knowledge via professional social tools.
Deliver engaging web content and applications in an integrated, differentiated and personalized digital experience.