What is IBM Digital Experience?
Drive business growth using uniquely designed IBM Digital Experience solutions to:
IBM Digital Experience capabilities
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Deliver consistent and attractive experiences, across all devices.
Gain insights to build more relevant customer relationships.
Engage customers with richer, adaptable content.
Enrich interactions and cultivate valuable social networks.
Save on time-to-market using a flexible infrastructure and fully managed services.
Easily automate forms-based business processes to improve efficiency.
IBM Digital Experience by role
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To marketing leaders who are responsible for an organization’s digital brand experience, IBM Digital Experience Solutions provide the capabilities for delivering a highly personalized, engaging, and relevant experience to target audiences quickly and efficiently building competitive advantage and brand loyalty, with its unparalleled set of analytic, content management and social tools that are integrated, secure, and responsive in design.
To customer service leaders who are responsible for building trusted, stand-out customer interactions and relationships, IBM Digital Experience Solutions provide the capabilities to anticipate and deliver personalized and relevant access to expertise to address customer inquires and concerns quickly and with confidence to any endpoint and thereby delivering on brand promise and building brand loyalty in the most cost effective way.
To IT leaders who are responsible for delivering an unbreakable digital experience that is scalable, secure, and complaint while integrating the latest analytics, social and content management tools for LOB colleagues, IBM digital experience solution deliver a streamlined experience that combines the new capabilities with existing repositories and business processes delivering fast ROI in as few as 6-7 months.
Digital Experience Leaders:
To Business Operations leaders who are responsible for working with marketing for delivering an unbreakable internal and external digital experience that is scalable and secure and meets the needs goals for marketing, commerce and customer service.
To human resource leaders who are responsible for attracting, onboarding, and motivating employees, IBM Digital Experience Solutions and IBM Talent Management Suite deliver attractive and intuitive personalized experiences that energize life’s work, releasing the creativity of the workforce to break down barriers and seize emerging business opportunities to outperform the competition.