The IBM Cúram Research Institute is IBM’s social policy research arm. Its mission is to foster the development of innovative service delivery models to enable social programs to achieve their desired outcomes of raising the social and economic potential for people and society.
The Institute is committed to undertaking and commissioning research with social enterprises, not-for-profits, academia and other social research organizations. Output from the Institute consists of position papers, industry consultations, industry point of views and input to the IBM Cúram product family.
The research focus is on the cross-over from policy to service delivery. While there is extensive policy research undertaken around the world and numerous reviews of service delivery success and failure, we have found a gap in the intersection of these two worlds.
Other activities include best practice briefings, special interest workshops and sponsorship of key industry initiatives.
RightServicing from a Lawyer’s Perspective
Since its launch, the RightServicing concept has been well received throughout the global social protection community. However, as a new concept challenging the status quo, new legal questions were raised. In this paper, Professors Pieters and Schoukens together with a team of European Institute of Social Security (EISS) colleagues examine RightServicing through the lens of their extensive legal experience in social protection and human rights. The paper examines legal considerations of Rightservicing across four major subject areas:
IBM Cúram Research Institute-Malteser Business Service Workshop
24 June 2013
The IBM Cúram Research Institute ran a workshop with the Malteser Business Service at the 21st European Social Services Conference that took place in Dublin in partnership with the Irish Presidency of the European Union. The theme of the conference was 'Transforming Lives! Reshaping services for a changing society'. The workshop examined how new technology is transforming the management of complexity at the intersection of social policy and service delivery systems. A case study on the Malteser Business Service working towards achieving better social outcomes was presented by Uwe Pöttgen (CIO Malteser). View the presentations that were given here and read a summary of the workshop here (PDF, 881KB) . Read the Malteser news article about the event here.
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The IBM Cúram Research Institute will be present at the following events to provide industry insight and solutions.
NASWA National UI Directors’ Conference and IT/Legal Issues Forum
The IBM Cúram Research Institute will attend this event.
7-10 October 2013
Rapid City, South Dakota, US
Patient-Centered Primary Care Collaborative Conference (PCPCC) 2013
Craig Rhinehart will speak at this event.
13-15 October 2013
Bethesda, Maryland, US
Information on Demand 2013
Craig Rhinehart will speak at this event.
3-7 November 2013
Las Vegas, Nevada, US
Session Title: “Smarter Care: Transforming the Healthcare Industry Through Analytics and Patient Care Coordination” co-speaking with Evangelical Lutheran Good Samaritan Society
Session Title: “Case Study: IBM Patient Care and Insights Drives Lower Cost and Quality Care at University of North Carolina” co-speaking with Dr. Carlton Moore
A&A Safety, Security and Health at Work International Trade Fair with Congress
Dr. Hector Upegui will speak at this event as part of the 2013 ILO International Safety and Health Conference
5-8 November 2013
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Contact IBM Cúram Research Institute
Email IBM at email@example.com
The IBM Cúram Research Institute Roundtable in Singapore
The IBM Cúram Research Institute hosted an executive roundtable for social protection executives in Singapore in April 2013. The theme of the event was “Social protection for the Asian century — Economic development through sustainable social programs”. Read the post-event report of the roundtable here (PDF, 1.14MB) .
Innovation in ICT to drive service quality improvement
This paper was presented at the ISSA Regional Social Security Forum for Europe. It examines three technology domains reshaping our daily lives and explores their potential value to the social security industry.
Download this paper (PDF, 256KB)
Addressing social determinants and their impact on healthcare
This paper examines the social determinants of health and introduces a smarter approach to care that enables healthcare providers to personalize programs, services and treatments based on a holistic view of the individual and the individual’s family.
Download this paper (175KB)