Its information and data resources can be an organization's most valuable asset. Yet so much of this data, on practically every aspect of the business — its customers, its suppliers, its employees, its business processes — remains disorganized and untapped.

The lack of trusted information — information that is accurate, timely, and relevant — is on the minds of CEOs and senior executives in IT and elsewhere. Organizing an ongoing explosion of data and content is forcing IT managers to rethink their whole approach to information delivery.