IBM PureSystems Centre

Extending the value of IBM PureSystems

freedomone
	System: IBM PureApplication System
	Provided by: freedomone mobile canada inc
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Freedomone, a cloud-based multichannel communication solution, transforms the client experience! It helps businesses communicate cohesively across different channels, including voice, SMS, mobile, email, IVR. With freedomone, cross-channel limitations are no longer an issue. Enabled on PureSystems for integrated expertise

Business Value

Solution Overview

freedomone transforms the client experience! freedomone is a cloud-based multichannel communication solution. It helps businesses communicate cohesively across different channels, including social medias. (voice, SMS, mobile site, email, IVR…) With freedomone, cross-channel limitations are simply no longer an issue.

Business Problem

Challenges of mobility for the enterprise are: -little to no differentiation between web & mobile services; -high costs of multi OS dev & delayed time to market; -communication is done 1 channel at a time; -mobile data is not captured
Technical Details

freedomone offers: -high value transactional mobile services in real time; -mobile services deployed in 1 – 3 wks with low TCO; -coordinated communication on all devices & across all channels regardless of OS; -ability to identify consumer behavior and communication preferences
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Provider Information

Provider name: Lucie Drouin

Address:

Phone: 5143546565

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