IBM PureSystems Centre

Extending the value of IBM PureSystems


IBM PureApplication System
Provided by:COHERIS
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Coheris CRM is the intelligent solution for quality management of all your activities involving customer contact, whatever your organisation, whatever your teams' profile, and wherever they are in the world.
  • - Business Value

    Pattern Overview

    Customer knowledge at the heart of your business strategy Coheris CRM: Your company's performance depends on an accurate, reliable and shared view of your targets and customers, so you can implement effective initiatives. Coheris CRM, our core business for the last 15 years, provides through its extended functionalities a comprehensive solution for all those involved in customer relations within the company: product managers, marketing, direct sales and networks, customer service or helpdesk, etc...

    Business Case

    Business Problem

  • -Technical Details

    From SMEs to multinationals, with Coheris CRM you can : -Take advantage of a single, comprehensive view of your customers -Share knowledge throughout the company's different entities (departments, subsidiaries, internationally) -Execute a cross channel marketing plan -Maximise ROI and interpret the results of marketing campaigns -Improve sales efficiency by fully exploiting customer potential -Win your targets' loyalty through the quality, intelligence and speed of your customer services -Industrialise your internal processes regarding customer relations -Drive your business performance and anticipate the markets.

  • - More Information

    Provider Information

    Name: Gil Monin


    Phone: 33 (0)1 57 32 60 60

PureSystems patterns are part of a broad portfolio of PureSystems solutions for business, cloud, and infrastructure applications.

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