IBM PureSystems Centre

Extending the value of IBM PureSystems

e-Glue InterAction

eglue Business Technologies Ltd.
System:
IBM PureApplication System
Provided by:eglue Business Technologies Ltd.
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e-Glue makes it possible for companies to achieve the optimum business result during every customer interaction, by continuously adapting and responding in real time to both changing internal circumstances and the unpredictability of the customer interaction.
  • - Business Value

    Pattern Overview


    e-Glue makes it possible for companies to achieve the optimum business result during every customer interaction, by continuously adapting and responding in real time to both changing internal circumstances and the unpredictability of the customer interaction. Using your existing environment, e-Glue interprets the interaction from start to finish, continuously adapting activities and advising decisions as needed with personalized guidance windows. e-Glue does this with its patent-pending technology that intelligently pulls and analyzes data from both the interaction itself and from all available data sources – without integration! – and combines that with an interaction rules engine that can be easily and rapidly modified by business users. The result is that your organization can handle any combination of circumstances, in any zone of customer interaction, based upon the objectives that are most important to you at that point in time.

  • -Technical Details

    e-Glue makes it possible for companies to achieve the optimum business result during every customer interaction, by continuously adapting and responding in real time to both changing internal circumstances and the unpredictability of the customer interaction.

  • - More Information

    Provider Information


    Name: Ruthie Weitz Leopold

    Email: ruthie.wl@e-glue.com

    Phone: +972-4-6374142

PureSystems patterns are part of a broad portfolio of PureSystems solutions for business, cloud, and infrastructure applications.

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