IBM PureSystems Centre

Extending the value of IBM PureSystems

Smart Messaging Platform (renamed to Cue-me Server)

Openstream Inc
System:
IBM PureApplication System
IBM PureData System
Provided by:Openstream Inc
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Version:
Openstream'sContext-aware Multimodal Mobile Platform that enables best user-experience through seamless integration of Speech, Touch & Delivery-context for Enterprise Mobile solutions. Built on Open Standards, it provides several prebuilt reusable interaction components. Now enabled on PureSystems for rapid deployment.
  • - Business Value

    Pattern Overview


    Cue-me  applications seamlessly provide employees and customers with real-time access to comprehensive and critical data through a variety of handheld devices as well as through speech, gesture and touch interaction technologies

    UsingSOA adapters from IBM-Websphere®, the system connects to a variety of back office technologies and applications like SAP, Siebel, and other cloud services

    Business Case

    • Enhanced productivity and efficiency of field sales force
    • Faster problem resolution cycle time
    • Improved customer satisfaction
    • Reduced operation costs and paperwork

    Business Problem

  • -Technical Details

    Benefits for the enterprise include:

    • "Mobilization" of brand - staying with customers wherever they are
    • Enhanced personalization of relationship with customer
    • Strengthened brand loyalty
    • Ability to generate additional revenue through value-added services

  • - More Information

    Provider Information


    Name: Raj Tumuluri

    Email: sales@openstream.com

    Phone: 1-(732) 507-7033

PureSystems patterns are part of a broad portfolio of PureSystems solutions for business, cloud, and infrastructure applications.

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