Retriever provides wireless field automation to improve field worker productivity in electrical equipment and asset management environments. Retriever operates at all times (both in and out of mobile connectivity) and seamlessly roams between wireless networks. Retriever's applications are customized to match specific business processes in the field. Every time aiming to improve field worker productivity. The Retriever Service is designed for:
- Strong technician adoption
- Send and receive data via any mobile network
- Multiple field devices supported for a single solution
- Level of functionality to suit all types of users
- Quick and easy implementation
- Dynamic connectivity with field workers
- To fit the customers business - no business process re-engineering
Integration with IBM Maximo® Asset Management
The solution provides bi-directional integration between the Retriever and IBM Maximo® systems using Web Services. The system in which (work order) data has been modified is responsible for notifying the other. For example, if a work order is created in IBM Maximo, it is responsible for notifying Retriever of the new work order. If the work order status is changed in Retriever, it is responsible for notifying IBM Maximo of the new work order status.