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Service Management and Cloud Computing

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IBM Service Management and Cloud Computing

Getting Started

Leverage IBM services to help you get started with a test cloud environment. A cloud model will enable your users to consumer IT resources in the test center in ways that were never available before. The model dramatically decreases the many manual steps and traditional processes of setting up an IT service such as a test environment. By implementing automation, business workflows and resource abstraction, users can request IT testing services from a self service portal and catalog. An administrator approves the order the cloud does the rest. This process reduces the time required to make test resources available to the user from weeks to minutes. The cloud also provides a user interface that allows both the user and IT administrator to easily manage the provisioned resources through the life cycle of the service request. The savings realized through leveraging clouds for a test environment are quite dramatic:

IBM Implementation Services for cloud computing (US) - design and implementation for test environments provides strategy, planning, design and implementation for building a private test cloud.  These services help you implement and deploy a simple to use, self service test platform which combines service request management, automated provisioning and configuration management. The private test cloud enables the on demand provisioning of a virtualized and dynamically scalable test environment that is secure.   This includes an operating system, middleware, storage, network, images and data.  With unmatched IBM testing skills and best practices, along with hardened service delivery methods for cloud developed working with IBM research, these services for cloud computing are designed to deliver all the benefits of cloud computing to the test environment.

The IBM Service Management Center for Cloud Computing provides clients with a platform upon which to build and deliver cloud services. IBM plans to continue expanding the set of solutions within the Service Management Center for Cloud Computing in 2009 specifically targeted to help customers continue their journey to cloud computing and benefit from this advancement in operational efficiencies and effectiveness.

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