Content management

New content management practices ease information proliferation
By Steve Lee and Lane F. Cooper
BizTechReports.com

A recent study from AIIM, the enterprise content management (ECM) association, reports that nearly half of businesses surveyed find it difficult to find the information they need to do their job. Further, 69% of the respondents stated that less than half of their information was available to internal online searches.

“Findability has been a common source of frustration in the enterprise for decades,” states AIIM Vice President Carl Frappaolo.

And then users wonder if the data they have found is really the latest and best version. “Without knowing this, they cannot be confident in their decisions,” explains IBM’s Ulrich Leuthner, information management program director. “What they need are content management solutions that enable people to make better decisions as quickly as possible.”

The proliferation of information, along with sharpening storage, retrieval, management and mining requirements, is among the most demanding issues facing IT managers today. With an increase in unstructured data, more complex business processes and requirements for compliance, IT managers are looking for enterprise content management solutions.

A well-engineered content management strategy can provide an adaptable architecture for managing and delivering a variety of digital data, including text, e-mail and multimedia. By optimizing access to—and the use of—information assets, IT managers can deliver serious business control benefits.

Read more about the challenge of content management. (US)