Business Application Management

Ensure availability and performance of your applications

IBM Tivoli Business Application Management (BAM) products help ensure the availability and performance of your business-critical applications, including portal and SOA based Technologies.

Target IT issues which impact your business

Business Application Management products allow you to visualise the health of your business services and service level agreements. You can then isolate, diagnose and fix the highest-priority transaction performance problems. Target IT resources and actions to quickly resolve the most critical and costly issues which have the greatest impact on your business. IT lifecycle costs can be reduced across operations, support and development by directly linking operations and development.
Tivoli Business Application Management products can also help you plan, manage and optimise your software assets. These products help you manage software costs and contract compliance, and align software spending with business priorities.

Quickly isolate, diagnose and fix performance problems

Today's dynamic IT environments require constant monitoring and management of hardware, middleware, applications, databases, transactions and operating systems. In the typical IT organisation, operations and administrators spend the day moving from one console to another, logging onto one agent after another, trying to track down the information they need to ensure high performance and availability. IBM Tivoli Composite Application Manager (ITCAM) (US) delivers a truly NEW integrated family of products, allowing you to select the right performance management tools to meet your unique needs for Application, Transaction, Server, and Performance Management (US).

Facilitate the information flow between Operations, Development and Support

The Tivoli Business Application Management solution helps you quickly isolate, diagnose and fix business-critical application performance problems. When an incident occurs, the Tivoli solution helps the IT staff quickly resolve it by facilitating the information flow between the Operations, Development and Support groups. A powerful visualisation of problem information is available using a single portal, with customisable views of performance metrics. The Tivoli solution can help you meet your internal and external service level agreements and reduce your total cost of ownership.