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IBM Service Management

Driving Innovation through Visibility. Control. Automation.™


Why IBM

IBM Service Management delivers the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximise return on investments, and accelerate business growth. 

Spotlight

  • Tivoli Foundations

    Designed and priced for your growing business


  • Australian Open

    The Australian Open is a premier event in professional tennis. IBM provides support from radar guns to interactive TV, with several Tivoli solutions playing key roles.


Free trial download (US)

See how IBM Tivoli Monitoring for Energy Management can help optimise energy consumption


Flash Demo

Realize the value of green with IBM Tivoli Monitoring for Energy Management (link resides outside of ibm.com)


Cloud computing

Discusses the business drivers motivating IT buyers to consider cloud computing as an alternative to traditional dedicated IT architectures and in house sourcing models.


ITIL and Service Management

IBM has been a contributor to ITIL since the very start – and we can help you make ITIL v3 actionable in your organisation.


Featured events

See us at


Next steps

What do you need to do?

A better way to manage your business.

Predict (US)

Strategic insight and objective information


Align (US)

Best practices for software and service


Innovate (US)

Manage across new generation architecture


Deliver (US)

Seamless change delivery processes


Manage (US)

Identify, analyse, and resolve problems


IBM Tivoli System Automation for Multiplatforms V2.2

Want to improve business resilience and achieve high availability for your business-critical applications?

Learn more


The IT Service Management Self Assessment tool

Unlock the value of Service Management Now

Try it now (US)


IBM Rational Unified Process Tool (US)


IBM’s Infrastructure Management Series

We're here to help

live-assistance

Easy ways to get the answers you need.

  • Call me
  • Request a quote

or call us at
1800 557 343

Tivoli User Groups

Tivoli User Groups

Stay connected with the Tivoli community


Cloud Computing

Reduce costs. Improve service delivery. Enable business innovation.