IBM Software Subscription and Support

IBM Software Subscription and Support provides you affordable, renewable product upgrades and technical support.

Software Subscription and Support saves you time.

With each new license, you get renewable, worry-free access to

• Comprehensive and flexible upgrade protection
• The latest versions and releases of software
• Responsive, cross-platform customer support
• IBM software technical support for all your designated IT staff
• Remote Technical Support (RTS)
• 24x7 software support for business - critical outages
• Online self help functions you can use when you want, where you want

Software Subscription and Support saves you money.

• You get upgrade protection - no cost access to new releases and enhancements as they roll out.
• You get tradeup options and pricing - your software can always be in synch with your changing business needs.

With renewable IBM Software Subscription and Support, you get more than product upgrades and Technical Support, you get a higher return on your IBM software investment.

IBM Software Subscription and Support is one of the most cost-effective ways for your business to ensure that your users have access to latest technology. Whether you choose to upgrade and how you choose to upgrade is always up to you.  You manage your upgrade cycles in the way that works best for your business.

Take advantage of product upgrades to:

• reduce your software acquisition expenses
• budget and plan for IT enhancements
• maintain the highest levels of IT performance and productivity
• integrate new features and functions for measurable performance and efficiency gains

With Technical Support your entire organisation has easy access to a wealth of online and voice support. Whether you're looking for self-help— forums, downloads—assistance with installation, configuration, deployment, tuning or fast answers to just about any question, Technical Support is there for you.

Take advantage of Technical Support to:

• enhance stability, reliability and performance of applications
• download fix packs as they become available
• submit Service Request
• resolve business critical "Severity 1" IT problems

Spend 5 minutes with Vice President, IBM Software Group Subscription and Support, Alan Grady and hear what he has to say about IBM’s commitment to innovation and the expertise that supports it.

• Protect your software investment with IBM Software Subscription and Support (US)