Retail Industry Solutions

IBM retail enterprise software helps the world’s top retailers compete and win in one of the most fast-changing industries. IBM software draws on its deep consulting knowledge of retail best practices to create smarter business processes with you.

Smarter retail solutions powered by IBM software leverage:

• The full range of IBM server and storage products.
• Retail industry-specific offerings and consulting expertise of IBM Global Business Services.
• Comprehensive support from IBM and IBM business partners to deliver a unique, end-to-end solution for your company.

IBM builds the key requirements of smarter retailing into the IBM Retail Industry Framework (US) to help you achieve your business imperatives:

• Deliver a smarter shopping experience:
  Increase brand equity, improve customer loyalty, and boost profits
• Build smarter operations:
  Retain the best employees, increase productivity, and streamline processes
• Create smarter operations:
  Share information, synchronize activities, and work more efficiently.

Marketing and Customer Management (US)
Gain insight into customer buying patterns, making it easier to market and sell to them.

Merchandising and Product Management (US)
Gain a trusted, central repository of product information so you can analyze results and make successful plans.

Store and Channels (US)
Build smarter operations to improve business performance and reduce costs. Increase sales across multiple channels.

Supply Networks (US)
Create an efficient supply network to quickly bring new products to market. Flexibly allocate products in your distribution network.

Business and Finance Administration (US)
Manage the analytics for your financial planning, metrics and consolidations. Keep on top of key performance indicators.

IT Systems and Operations (US)
Provide a secure, intelligent infrastructure for managing mission-critical information across the retail enterprise.

To learn more about how IBM Retail Industry solutions can help your business grow, contact your IBM representative or IBM Business Partner.