Financial Services

• Monitor social media sources for rumors, deliberate false information, and impersonation of employees to more quickly understand and correct misinformation.
• Analyse social media data in conjunction with customer buying data to predict customer buying behavior, while tracking sentiment and brand perception.
• Incorporate contextual awareness (news, weather) into trading decisions.
• Help agents find patterns, understand context and flag abuse by analysing customer correspondence in conjunction with structured information.
• Predict consumer behavior by using cross-line of business details to correlate consumer debt ratios and transaction patterns.
• Automate entity identification and risk profiling based on SEC and other regulatory filings, with the ability to assemble, model and stay current on large volumes of information.
• Run highly complex pattern detection algorithms on years, rather than months of transaction data, allowing the organisation to rapidly detect and respond to new fraud scenarios and exposures.
• Consume, analyse and act on real - time market data while maintaining sub - millisecond response times, even under extreme data loads.
• Unlock the insights embedded in call center voice recordings by doing voice - to - text conversions, then performing advanced text analytics on the converted recordings.

Healthcare

• Perform complex real - time analytics on physiological streams of data in ICU environments to detect life - threatening conditions in time to proactively intervene.
• Manage and analyse real-time sensor data to assist chronic disease patients.
• Capture and analyse clinical information from electronic health records to speed the creation and diffusion of medical knowledge, potentially helping to expose the early signs of an epidemic.

Government / Law Enforcement

• Identify criminals, networks, and threats from disparate video, audio and data feeds.
• Predict the possibility of cyber attacks by analysing real - time events across multiple layers of the network (IDS, Firewalls, etc).
• Predict and prevent street crimes by performing real - time analytics on the location parameters of street gangs using geo - spatial location detectors such as GPS enabled cell phones.

Retail

• Analyse social media data in conjunction with customer buying data to predict customer behavior, and track sentiment and brand perception.
• Issue marketing promotions, analyse their success in real time, and adapt promotions to optimise outcome.
• Analyse linkages between specific online advertising and recommendations to buying behavior so that you can strategically merchandise and place effective advertising.
• Unlock the insights embedded in call center voice recordings by doing voice - to - text conversions, then performing advanced text analytics on the converted recordings.

Telecommunications

• Perform real - time mediation with the ability to handle billions of call detail records per day.
• Process real - time call data to predict customer churn and remediate customer satisfaction issues (ex: dropped calls) as soon as they happen.
• Enable real - time geo - mapping and marketing promotions.
• Analyse social media data with customer buying data to predict customer behavior and track sentiment and brand perception.
• Unlock the insights embedded in call center voice recordings by doing voice - to - text conversions, then performing advanced text analytics on the converted recordings.

• IBM InfoSphere BigInsights
• IBM InfoSphere Streams