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The Business Analytics Technote Knowledge Base
There are more than 50,000 Business Analytics Technotes covering all kinds of How To questions as well as problem/resolution scenarios. Whether you are troubleshooting an issue or trying to accomplish something not covered in the product documentation, the Technote Knowledge Base can be an invaluable resource. (In fact, our Business Analytics Technical Support representatives use it every day!)
Each article is concise and to the point. And since many customers have similar questions or issues, you may well save a great deal of time by becoming familiar with the Technote Knowledge Base.
Because the IBM Support Portal allows you to specify which product or products you are interested in either by entering it as a search term or by browsing, results from within the Technote Knowledge Base will only contain documents that are hard-tagged with one of your configured products. The IBM website contains a massive amount of content, so searching from within the Support Portal can narrow the scope of your search by as much as 99%.