The Accelerated Value Specialist (AVS) is responsible for providing you with the highest level of remote and/or on-site technical direction for specific supported products, including initiatives such as: diagnostic coaching, defect and non-defect problem resolution assistance. The AVS is assigned for a specific area of technology and has direct interaction with subset of named callers providing direct assistance with technical queries.
Benefits of Accelerated Value Specialist:Technical Advice and Skill Sharing: Effective Problem Management: Remote Technical Proactive Support:
Succeed with Accelerated Value Program
Temple University in Philadelphia receives expert guidance for upgrading and expanding its IBM Cognos software environment. Learn more
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