Business Analytics Accelerated Value Program

Make informed and optimized decisions, to improve outcomes and control risk.

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The Accelerated Value Specialist (AVS) is responsible for providing you with the highest level of remote and/or on-site technical direction for specific supported products, including initiatives such as: diagnostic coaching, defect and non-defect problem resolution assistance. The AVS is assigned for a specific area of technology and has direct interaction with subset of named callers providing direct assistance with technical queries.

AV Specialist

Benefits of Accelerated Value Specialist:

Technical Advice and Skill Sharing:
  • participate in project planning and share best practices
Effective Problem Management:
  • perform advanced troubleshooting while assisting with product deployment and configuration
Remote Technical Proactive Support:
  • delivery of customized reports with technical advice and proactive maintenance information to ensure issue resolution

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Temple University in Philadelphia receives expert guidance for upgrading and expanding its IBM Cognos software environment. Learn more

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