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Books
IBM SPSS Data Mining Tips
A handy guide to help you save time and money as you plan and execute your data mining projects
Last updated: 30 Aug 2011
Briefs
IBM SPSS predictive analytics solutions for warranty claims
Predictive analytics helps manufacturing firms improve product and delivery quality, reduce warranty costs, prevent fraud-and ultimately create more satisfied customers. Download this solution brief to learn how.
Last updated: 21 Sep 2011
IBM SPSS Academic "New Deal" Overview
Read how your college or university can benefit from flexible packaging, program and licensing options.
Last updated: 23 Aug 2011
Predictive Analytics in Human Capital Management
Although there are differences in services government agencies provide and the people they serve, a common concern is the need to make the best use of available resources.
Last updated: 03 Feb 2011
Manage student performance in real time
Predict better academic outcomes with IBM SPSS Decision Management for Student Performance
Last updated: 23 Nov 2010
IBM SPSS Statistics Editions
IBM SPSS Statistics comes in three “editions” to meet the level of predictive analysis your organization wishes to perform: Standard, Professional and Premium.
Last updated: 04 Aug 2010
Brochures
Quick Start Guide: Getting Started
This guide introduces two procedures in IBM SPSS Statistics used to investigate and clean datasets: Validate Data and Identify Duplicate Cases.
Last updated: 03 Feb 2011
Quick Start Guide: Predicting Response Rates
This guide introduces two procedures in IBM SPSS Statistics used to predict response: Tree and Binary Logistic Regression
Last updated: 03 Feb 2011
Expand your Analytical Capabilities throughout the Student Lifecycle
A brief guide to modules for IBM SPSS Statistics Base and related products for academic institutions.
Last updated: 02 Feb 2011
A Better Way to Collect the Data You Need
Get the answers you need easily and efficiently
Last updated: 27 Jan 2011
Deliver results that make an impact
Enjoy flexibility and a full range of options with IBM SPSS Data Collection Survey Reporter
Last updated: 27 Jan 2011
From Concept to Insight: Author Powerful Surveys Quickly and Easily
IBM SPSS tools support you every step of the way
Last updated: 27 Jan 2011
Build your business analytics on a reliable, secure foundation
Deploy flexible, repeatable processes with IBM SPSS Collaboration and Deployment Services
Last updated: 23 Nov 2010
Drive business results through integrated analytics
Support consistent decision-making with IBM SPSS Collaboration and Deployment Services
Last updated: 23 Nov 2010
Improve productivity and effectiveness through collaboration
Leverage shared knowledge with IBM SPSS Collaboration and Deployment Services
Last updated: 23 Nov 2010
Deepen Understanding, Improve Business Performance
Capture customer feedback from multiple touchpoints to achieve greater customer intimacy and loyalty.
Last updated: 02 Sep 2010
Deliver Value and See Your Business Grow
Become a valued partner to your clients by providing unique services, with support from an advanced platform designed for market researchers.
Last updated: 02 Sep 2010
Data sheets
The Business Analytics Accelerated Value Program Select
The Business Analytics Accelerated Value Program Select is an affordable alternative to the Accelerated Value Program for companies who need a higher level of support, but do not need all the features of the larger scale Accelerated Value Program.
Last updated: 29 Aug 2011
IBM SPSS Statistics
Solve research problems easily and efficiently
Last updated: 16 Aug 2011
Map your way to deeper insights
Create map visualizations in IBM SPSS Statistics to conduct geographic spatial analysis of your data and reveal insights that would not be apparent in charts or tables.
Last updated: 16 Aug 2011
IBM SPSS Statistics: What’s New
New tools and features to help you accelerate and simplify your analysis: Highlights of the new or enhanced features in IBM SPSS Statistics 20, including powerful new algorithms, faster performing tables, easier scoring and a statistics portal.
Last updated: 15 Aug 2011
IBM SPSS Programmability Extensions
Dramatically increase the power and capabilities of IBM SPSS Statistics by using external programming languages.
Last updated: 11 Aug 2011
Achieve a higher ROI on predictive analytics with System z
Read about the benefits of running predictive analytics on the System z platform, which is designed to provide a high-performance, highly scalable and reliable infrastructure.
Last updated: 28 Jan 2011
Create Enterprise-Strength Predictive Intelligence
Read how combining IBM SPSS Modeler with InfoSphere Data Warehouse gives you greater power and ease in analyzing data.
Last updated: 28 Jan 2011
Simplify survey research with IBM SPSS Data Collection Data Entry
Advanced, survey-aware software for creating surveys and capturing responses
Last updated: 27 Jan 2011
Take many roads to truth with IBM SPSS research technology
Delivering surveys in many modes, any channel, many languages ... and from any location.
Last updated: 27 Jan 2011
Build better customer relationships one interaction at a time
IBM SPSS Decision Management for Customer Interactions helps you retain customers, grow revenue and drive profits.
Last updated: 23 Nov 2010
Manage Claims Risk and Improve Business Performance
IBM SPSS Decision Management for Claims helps insurers reduce settlement time and increase satisfaction through automated, real-time risk assessment.
Last updated: 23 Nov 2010
Put the Power of Predictive Modeling in the Hands of Business Users
Include business knowledge in the modeling process and create accurate models in a few simple steps
Last updated: 23 Nov 2010
Improve Model Accuracy with Unstructured Data
IBM SPSS Modeler helps you achieve superior outcomes by basing your business decisions on patterns and associations found in your data.
Last updated: 02 Sep 2010
Make Better Decisions Through Predictive Intelligence
With IBM SPSS Modeler Professional, your organization can conduct data mining that takes advantage of many types of data, resulting in more revealing analysis and in-depth understanding of your customers or constituents.
Last updated: 02 Sep 2010
IBM SPSS Categories
With IBM SPSS Categories, unleash the full potential of your data through perceptual, mapping, optimal scaling and dimension reduction techniques.
Last updated: 04 Aug 2010
IBM SPSS Custom Tables
This 8-page brochure describes how you can quickly and easily create a variety of tables to highlight the results of your analysis.
Last updated: 04 Aug 2010
IBM SPSS Data Preparation
This spec sheet describes how IBM SPSS Data Preparation provides specialized techniques for preparing data for analysis more quickly and accurately.
Last updated: 04 Aug 2010
IBM SPSS Decision Trees
With IBM SPSS Decision Trees, create visual decision trees to find subgroups and relationships in your data.
Last updated: 04 Aug 2010
IBM SPSS Statistics Server
If you have large data files or work in an enterprise, learn how to increase productivity and facilitate decision making with IBM SPSS Statistics Server.
Last updated: 04 Aug 2010
IBM SPSS Visualization Designer
Learn how IBM SPSS Visualization Designer can help you can easily create compelling visualizations that can be saved as templates and reused within IBM SPSS products.
Last updated: 04 Aug 2010
White papers
Predicting optimal treatment outcomes: Quality care through advanced analytics
Read this report from consultants at Baker Tilly to learn how analytic solutions like IBM SPSS predictive analytics help medical professionals drive operational efficiency, reduce costs and improve the quality of care.
Last updated: 18 Aug 2011
Transforming K-12 education with analytics
See how analytics is transforming K-12 education by reducing drop-out rates, improving academic results and engaging parents. Analytics is the next wave of K-12 innovation by improving decision making by teachers, administrators and students.
Last updated: 18 Aug 2011
Predictive Maintenance for Government
Learn how predictive maintenance helps government agencies gain more value and uptime from assets, negotiate better service level agreements and plan for budget appropriations.
Last updated: 11 Aug 2011
Predictive Threat and Risk Management: Meeting the Challenges of a Smarter Planet
Learn how to build a proactive threat and risk control strategy based on predictive analytics and see examples of successful approaches organizations worldwide have taken to minimize risk and maximize opportunities.
Last updated: 11 Aug 2011
Smart Teaching
Why data analytics ranks with reading, writing and arithmetic
Last updated: 11 Aug 2011
Improving claims management outcomes with predictive analytics
Learn how insurers use predictive analytics across the claims handling process to improve efficiency, fraud detection, subrogation, and provide a superior customer experience.
Last updated: 27 May 2011
Predictive Analytics for Insurance: How to grow your customer base, prevent fraud and improve profitability
Learn the basics of predictive analytics and how insurance companies are using this technology to drive success across their most critical functional areas.
Last updated: 27 May 2011
Crime prediction and prevention
Analyze crime data and predict trends for better public safety with Cognos and SPSS.
Last updated: 06 May 2011
Delivering a Smarter Shopping Experience with Predictive Analytics: Innovative Retail Strategies
Predictive Analytics Market Basket Analysis can provide the highly targeted shopping experience that helps increase the size of the shopping basket and retail sales.
Last updated: 06 May 2011
Maximize customer insight to achieve your goals
What enterprise feedback management offers your organization
Last updated: 03 Feb 2011
Opportunities for Effective Fraud Detection and Prevention
Ten expert recommendations for the banking and insurance industries
Last updated: 03 Feb 2011
Performing a Data Mining Tool Evaluation
Using the CRoss-Industry Standard Process for Data Mining (CRISP-DM) standard process for data mining as a guideline, you can evaluate your, company's data mining tool requirements.
Last updated: 03 Feb 2011
Planning Successful Data Mining Projects
A practical, three-step guide to planning your first data mining project and selling it internally
Last updated: 03 Feb 2011
Public Safety: From "Sense and Respond" to "Predict and Act"
The goal of intelligence activities is to uncover security threats in time to take action against them. But patterns that point to these threats are often hidden in data. To meet this challenge predictive analytics is particularly useful.
Last updated: 03 Feb 2011
Real World Predictive Analytics
Putting analysis into action for visible results
Last updated: 03 Feb 2011
Strategic workforce management using predictive analytics
How government agencies can reduce costs, increase productivity and improve services
Last updated: 03 Feb 2011
The Customer Intimacy Imperative
Business success today requires a new depth of customer insight. The right blend of customer-centric strategies and advanced analytic tools delivers it.
Last updated: 03 Feb 2011
Three Proven Methods to Achieve a Higher ROI from Data Mining
Data mining uncovers patterns in data through a variety of predictive techniques. By engaging in data mining, organizations like yours gain greater insight into external conditions, internal processes, your markets – and your customers.
Last updated: 03 Feb 2011
Tune In To Your Customers and Prosper: What Your Data Can Tell You
Engage with customers across all channels to add value and build loyalty.
Last updated: 03 Feb 2011
Five Predictive Imperatives for Maximizing Customer Value
Applying predictive analytics to enhance customer relationship management
Last updated: 02 Feb 2011
Five Steps to Improving Business Performance through Customer Intimacy
Customer intimacy is one of three "value disciplines" that drive company success. In this white paper, you'll learn how this strategic initiative can be implemented in five practical steps.
Last updated: 02 Feb 2011
Four steps to maximizing customer insight
This paper provides an overview of four steps you can take to support your business goals by successfully designing and implementing feedback solutions that maximize valuable customer and stakeholder insight.
Last updated: 02 Feb 2011
IBM SPSS predictive analytics in fusion centers
Turning text and data into insight, and insight into action
Last updated: 02 Feb 2011
Increase Customer Value with Predictive Analytics
How predictive analytics benefits gaming organizations
Last updated: 02 Feb 2011
Increasing Marketing Campaign Profitability with Predictive Analytics
By moving from large, unfocused campaigns toward highly targeted campaigns that address the needs of individual customers, many companies have achieved substantial improvements in campaign effectiveness and profitability.
Last updated: 02 Feb 2011
Making your enterprise ready for optimized decision-making
The next level of operational decision-making
Last updated: 02 Feb 2011
Mastering New Challenges in Text Analytics
Making unstructured data ready for predictive analytics
Last updated: 02 Feb 2011
The Future of Market Research
Making the transformation to strategic insight partner
Last updated: 02 Feb 2011
Achieving customer intimacy with IBM SPSS products
Transformative technologies for the new era of customer interactions
Last updated: 01 Feb 2011
IBM SPSS Statistics Base Server
New hardware recommendations
Last updated: 28 Jan 2011
Increasing customer satisfaction and reducing costs in property and casualty insurance
Discover how you can cost effectively achieve both your customer service and fraud prevention goals with a real-time, automated risk assessment application that integrates directly into your existing claim management system.
Last updated: 28 Jan 2011
Leveraging Data for Internal and External Threat Detection
This white paper will attempt to define various security and intelligence risk assessment challenges that can be partially or fully addressed through the use of predictive analytics techniques.
Last updated: 28 Jan 2011
Making Critical Connections: Predictive Analytics in Government
Predictive analytics can help your agency make critical connections by combining advanced analytical techniques with decision-support capabilities.
Last updated: 28 Jan 2011
The how's and why's of survey research
Getting the most value through an effective survey research process
Last updated: 28 Jan 2011
Analyzing Survey Text: A Brief Overview
Learn how IBM SPSS Text Analytics for Surveys gives you greater insight
Last updated: 27 Jan 2011
CRISP-DM 1.0
Step-by-step data mining guide
Last updated: 27 Jan 2011
Data mining applications in higher education
Jing Luan, PhD, Vice Chancellor, Educational Services & Planning, San Mateo Community College District Founder, Jiluan Knowledge Discovery Laboratory (极软知识开发研究室)
Last updated: 27 Jan 2011
Driving business intelligence to new destinations
Enhance the power of IBM Cognos Business Intelligence with the predictive analytics capabilities of IBM Modeler data mining software.
Last updated: 27 Jan 2011
Easily Identify Your Best Customers
Find out how you can analyse a customer database using IBM SPSS predictive analytics software, and use our integrated product family for analysis and data management to support you throughout the analytic process.
Last updated: 27 Jan 2011
Explode Six Direct Marketing Myths
Learn the six myths that surround direct marketing best practices and how your organization can use specific analytical techniques and tools to bust these myths and maximize your bottom line – so you won't just survive, you'll thrive.
Last updated: 27 Jan 2011
Gaining Full Value from Survey Text
This paper offers a brief review of the role of text in survey research, and then it provides an overview of the steps you follow to conduct text analysis with IBM SPSS Text Analytics for Surveys.
Last updated: 27 Jan 2011
Getting to the Need
Driving the right interaction at the right time
Last updated: 27 Jan 2011
Hard Hat Area: Myths and Pitfalls of Data Mining
This article outlines some risks, debunks some myths, and attempts to provide some protective "hard hats" for data miners.
Last updated: 27 Jan 2011
How to Get More Value from Your Survey Data
Discover four advanced analysis techniques that make survey research more effective
Last updated: 27 Jan 2011
IBM SPSS Modeler Server Performance and Optimization
Improve performance and scalability in high-volume environments
Last updated: 27 Jan 2011
Improving tax administration with data mining
Improving tax administration with data mining
Last updated: 27 Jan 2011
Structural Equation Modeling with IBM SPSS Amos
A methodology for predicting behavioral intentions in the services sector
Last updated: 27 Jan 2011
The Risks of Using Spreadsheets for Statistical Analysis
This paper presents some points you should consider if you use, or plan to use, a spreadsheet to perform statistical analysis. It also describes an alternative that in many cases will be more suitable.
Last updated: 27 Jan 2011
Understanding the Benefits of IBM SPSS Statistics Server
IBM SPSS Statistics Server is robust, powerful analytical software that seamlessly scales from handling the analytical needs of a single department to hundreds of users across the enterprise.
Last updated: 27 Jan 2011
Using Data Mining to Detect Insurance Fraud
Agencies can now combine data mining with existing fraud detection and prevention efforts to improve accuracy, decrease manpower and minimize loss.
Last updated: 27 Jan 2011
Using Satisfaction Surveys to Achieve a Competitive Advantage
How satisfaction affects your bottom line
Last updated: 27 Jan 2011
Working with Telecommunications
Minimizing churn in the telecommunications industry
Last updated: 27 Jan 2011
Demonstrate accountability for your analytical assets throughout your organization
Use IBM SPSS Collaboration and Deployment Services to implement and efficiently maintain systems for securing analytical assets
Last updated: 23 Nov 2010
Make Smarter Decisions with Your Nested Data
Using Generalized Linear Mixed Models with continuous and categorical targets.
Last updated: 16 Nov 2010
The Top 10 Secrets to Using Data Mining to Succeed at CRM
Companies that have successfully used data mining to boost their CRM efforts have a wealth of experience to share. Get ten tips that your organization can benefit from if you're looking for ways to initiate or improve CRM activities.
Last updated: 16 Nov 2010

