Retain valuable customers by improving loyalty and satisfaction
Customer loyalty: A proactive approach
New research on customer loyalty strategies from UBM TechWeb and IBM.
Analytics for Banking
Learn how banks are using customer analytics to improve profitability and customer loyalty.
Forrester Research outlines their vision for driving customer loyalty.
Insurance for Success
IDC explains how analytics improves customer loyalty and retention for insurers.
Analytics boosts customer loyalty and retention by 60 percent at XO Communications.
Spanish bank improves customer loyalty by using analytics to discover what customers want.
Santam uses analytics to accelerate claims processing and improve customer loyalty.
Nucleus Research report shows how analytics increases customer loyalty at Versatel AG.
IBM Customer Next Best Action solution
Predict customer behaviors so you can take the next best action to increase lifetime value.
IBM Customer Analytics
Learn how analytics can help you acquire, grow and retain customers.