Solution Services for Business Analytics

Expertise to define, implement, realize and grow your IBM Analytics Solutions!

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    A comprehensive set of services that help deliver outcomes for advanced analytics software and solutions. Realize and grow the value of IBM Cognos Analytics, IBM Watson Analytics, IBM SPSS, IBM Social Media Analytics, IBM Predictive Maintenance, IBM Predictive Quality, IBM Predictive Warranty, and IBM Predictive Customer Intelligence..


The Solution Services portfolio delivers value across all 4 core elements of an analytics engagement: Define, Implement, Realize & Grow- each addressing a phase in the Client Success Lifecycle.

    Implement Deliver and Deploy/ Realize Run and Optimize/ Grow Adopt & Extend


1. Define

Discovery Workshop Explore needs, interview stakeholders, identify requirements.
Strategy Workshop Deliver strategy roadmap and analytics Center of Excellence plan
Solution Planning Scope & plan for new solution, with detailed requirements, software components, architecture & capacity plan
Learning Assessment & Training Plan Assess skills for business and IT users with recommended curriculum and training plans
Transition Planning Assess and plan for transitions to cloud or major upgrades and migrations.

2. Implement

Quick Wins Deliver first solution with prebuilt or tightly scoped content from IBM.
Jump Starts Provide remote coaching & mentoring to assist with initial use cases or pilots
Design Services Develop or review designs for models, reports, dashboards and scorecard.
Development Services Embed IBM specialists in project teams to provide added expertise and resources.
Installation Services Install and configure software for “Dev”, “Test”, or “Production” environments.
Implementation & Integration Services Deliver and deploy the solution with all activities conducted by IBM.
Transition & Upgrade Services Transition from on premise to cloud, upgrade on premise, or migrate existing solution, with some or all activities conducted by IBM.

3. Realize

Health Check Services Assess and recommend improvements in areas such as performance, model & report design and security
Performance Tuning Conduct deep testing and tuning of the solution environment.
Learning Services Tailored services to build skills and learn proven practices for both IT and business users
Enterprise Learning License License learning libraries of training materials and eLearning products

4. Grow

Center of Excellence (CoE) Enablement Enable CoEs with processes, tools and assets to improve governance, collaboration, communication, and sharing proven practices
Learning Assessment and User Adoption Services Assess skills for business users and create custom training materials.

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