Solution Services for Business Analytics

Accelerate Success. Mitigate Risk. Maximize ROI.

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Our approach: Put your organization on the road to business analytics success with the Customer Success Lifecycle

Customer Success Lifecycle outlines a recurring set of high-level phases and activities, spread over a typical strategic timeframe that supports your journey to analytics and solution success. The phases of the lifecycle include:

  • Define value by exploring the potential and vision for analytics in the organization and planning a strategic roadmap of projects with high business value to improve strategic performance drivers.
  • Implement value with successfully delivered and deployed on premise, cloud or hybrid solutions and capabilities that provide business-based outcomes measured against use case requirements.
  • Realize value by running and optimizing the solutions, resulting in improved business agility, mitigated risk, and more efficient processes with a trusted foundation.
  • Grow value with expanded adoption and extension of capabilities resulting in enhanced business effectiveness, increased collaboration and application of analytical skill.

 

Define, Explore & Plan. Implement, Deliver & Deploy. Realize, Run & Optimize. Grow, Adopt & Extend. Client Success Management. Client Value. IBM Solution Services Custumer Success Lifecycle: A comprehensive client business goal driven approach that brings to bear IBM's unmatched expertise and proven practices.

Define, Explore & Plan. Implement, Deliver & Deploy. Realize, Run & Optimize. Grow, Adopt & Extend. Client Success Management. Client Value. IBM Solution Services Custumer Success Lifecycle: A comprehensive client business goal driven approach that brings to bear IBM's unmatched expertise and proven practices.
IBM Solution Services Custumer Success Lifecycle:
A comprehensive client business goal driven approach that brings to bear IBM's unmatched expertise and proven practices.

Deliver predictive decision making capability based on facts

Deliver predictive decision making capability based on facts

Deliver expected outcomes with an analytics aligned deployment methodology

Deliver expected outcomes with an analytics aligned deployment methodology

Optimize business operations with enhanced analytical capabilities

Optimize business operations with enhanced analytical capabilities

Adopt an integrated and trusted analytics foundation

Adopt an integrated and trusted analytics foundation


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