OpenPages Software Services

IBM OpenPages Software Services, a part of IBM Business Analytics Software Services, provides expert consulting to guide customers through every stage of transformation for integrating governance, risk, and compliance initiatives across the enterprise – from selecting Risk Management methodologies to implementation of IBM OpenPages solutions and beyond.

By coupling IBM’s Business Analytics technology with a full spectrum of IBM OpenPages Software Services, we help to assure the customer’s roadmap equals the end-state vision, and it is fully developed and precisely executed. Every step of the way, IBM OpenPages experts provides leadership and guidance. From helping select the risk methodologies that best suit the business needs, to following up after implementation to help ensure IBM OpenPages solutions deliver business value every day, we are committed to excellence in customer service and support.

IBM OpenPages experts work for our customers as they align governance, risk, and compliance initiatives across enterprises, embed risk management into their business, and optimize business performance. We are committed to helping our customers achieve goals as IBM OpenPages solutions are deployed for enhanced business value.

Our Governance, Risk, and Compliance (GRC) experts understand your business is unique. A key consideration for our technical experts at the start of implementation is how to map IBM OpenPages solution capabilities to the specific technical and business process requirements of your decision support system. As a result, the organization is able to maximize IBM OpenPages functionality for the long-term. This means adapting automated notifications, reporting and workflow, when and how it works best for our customer’s business needs.

IBM OpenPages Software Services provides technical resources for Enterprise-Wide Risk Management Solutions. As customer needs dictate, our team assists in deployment, from security configuration assistance to data mapping and import, or even integration with third-party software. Designs provided are validated and supported by technical documentation developed specifically for our customer’s implementation.

IBM OpenPages Software Services applies the Enterprise Deployment Methodology (EDM) to every project stage. EDM embodies the best practices from hundreds of IBM OpenPages risk management initiatives, which have been successfully completed for Global 2000 companies across a variety of industries.

We continue to invest in the EDM methodology and processes because our customer’s demand proven practices and an implementation approach that helps ensure efficiency and maximize their IBM OpenPages software investment.

IBM Business Analytics Software Services for OpenPages applies the EDM methodology to every project stage. Combining resident expertise in IBM OpenPages solutions with industry-side risk management know-how, our IBM OpenPages technical experts helps make early-stage decisions that have a lasting, positive impact on your end-state vision.

Create an Enterprise-Wide Risk Management Strategy
We understand that your organization may need to embrace enterprise-wide risk management by first solving your most pressing challenge and quickly demonstrating value. An early technical infrastructure review helps to ensure your environment scales with increased usage. Whether we start by managing compliance, technology, operational or strategic performance risks, we help to ensure the groundwork is in place to support incremental capabilities that extends the value of your IBM OpenPages solution.

Define Risk Methodologies That Support Your Enterprise-Wide Risk Management Program
IBM OpenPages Software Services take business leaders through a discovery process to define the current risk management state (“as is”) and the end-state enterprise-wide framework (“to be”). Then deliver the blueprint that guides the process in a phased, integrated approach. Based on specific business needs, we help choose the risk methodologies that support the sustainable, risk-based governance practice that lead to successful Governance Risk and Compliance.

Achieve Integrated Risk Management for a Competitive Advantage
Through consideration and collaboration with IBM OpenPages technical experts, our customers now have the decision support framework to make risk-intelligent decisions and actively manage risk to achieve competitive advantage. We commit to helping our customers achieve the goals set as they deploy IBM OpenPages solutions for enhanced business value.

IBM Business Analytics Software Services for OpenPages experts provide hands-on product optimization services with customers regularly for ongoing success by helping to ensure the IBM OpenPages solutions are performing at peak efficiency. We bring domain experts whether we assess, assist or optimize our customers' businesses on a regular basis to help them manage governance, risk and compliance in better ways, even as their businesses change over time.

Confirm OpenPages Solution Performs at Peak Efficiency
We understand your strategic blueprint, and the need to adapt to changing processes and the solutions that enable them. IBM OpenPages Software Services reassesses “as-is” and “to-be” states then adjusts plans or solutions to increase our customer’s return.

Assess Solution for New Improvements
At any point in the deployment, IBM OpenPages technical experts help assess and improve progress or adjust the blueprint to accommodate changes for better risk and compliance management. If our customer or IBM OpenPages Software Services sense there’s greater value to be had, we set a new course for success.

With a strategic blueprint in hand from IBM OpenPages experts, a solution implementation project phase may begin. We develop the implementation plan, define resources needed to accomplish your objectives and provide the assurance that no matter where your deployment starts, your business can move logically to achieve your end-state vision.

Provide Technical Resources for Enterprise-Wide GRC Solution
IBM OpenPages technical experts assist in deployment, from security configuration assistance to data mapping and import, or even integration with third-party software. Designs provided are validated and supported by technical documentation developed specifically for the implementation.

Help Ensure Customer Success in Governance, Risk and Compliance Initiatives
We understand that we partner with our customers, as they align governance, risk and compliance initiatives across the enterprise, embed risk management into the business and optimize their business performance. We commit to helping our customers achieve the goals set as they implement IBM OpenPages solutions for enhanced business value.