Overview
A sound risk management program relies on strong process management and sophisticated issue resolution.
The OpenPages platform delivers a full featured issue remediation component to manage enterprise-wide issue tracking and resolution. Root causes can be identified, with common issues grouped together to provide visibility to upper management. On a more granular level, multi-step action plans can be created to drive issues to completion, ensuring closed loop validation of progress towards risk management goals.
OpenPages Issue Management provides:
Enterprise level reporting on the status of issue ownership and progress
Powerful task management, allowing the assignment and re-assignment of issues and corresponding action plans
Full exposure to the OpenPages workflow engine, allowing for automated assignment, review, and approval
Individual, group, shared, and aggregate ownership of complex or simple tasks
Email integration, providing external stimuli to issue owners, reviewers, and approvers

