Today, governments around the world are struggling to deliver the highest level of services to citizens – and in a way that is both efficient and cost effective. Governments are facing new challenges: global economic pressures, greater demands for services from citizens, reduced sources of revenue and calls for more accountability.
Analytics can help governments address these challenges in four key areas:
Improving citizen and business services – Gain deeper insight into citizens’ needs and ensure that programs are matched to demands.
- Watch the video, Analytics for Smarter Cities, and see how governments use analytics to deliver better citizen services and programs.
Achieving operational effectiveness – Use analytics to lower service delivery costs, reduce risk and prevent fraud and ensure resources are in the right place at the right time.
- Watch the video, IBM Smarter Public Transportation, and see how governments use analytics to build smarter transportation systems.
Strengthening public safety – Predict and reduce crime, improve public safety and help police forces improve operational effectiveness – while also reducing costs and waste.
- Watch the video, IBM Business Analytics for Crime Prediction and Prevention, and see how governments use analytics to keep citizens safe.
Strengthening national security and defense – Improve force readiness, secure borders and help military and defense organizations improve operational effectiveness – while also reducing costs and waste.
Why IBM Business Analytics for government?
With unmatched products, best practices and deep industry experience IBM Business Analytics software and services help governments achieve maximum value and ROI.
- The Alameda County Social Services Agency saved $11 million through fraud and waste reduction.
- The District of Columbia Water and Sewer Authority reduced customer calls by 36 percent through increased predictive maintenance.
- The Memphis Police Department reduced serious crime by 30 percent, lowered violent crime by 15 percent and experienced a four-fold increase in its ability to solve felony assault cases.
