
IBM Cognos Subscription & Support assists you in meeting your business objectives and protects your software investment by providing:
- access to world-class technical support to quickly resolve issues
- software releases that include the latest IBM Cognos features and functions
- 24x7 self-service access to valuable online tools and resources that can help you maximize productivity
What’s New in IBM Cognos 10? Here are the Top 10 reasons why you should upgrade to IBM Cognos 10:
- Unified workspace with greater power, intuitive navigation and cleaner look
- Breadth of analytics across historical, real-time and predictive information
- Collaborative BI through built-in collaboration and social networking
- Easy data inclusion by the business from one value, to entire data sets and external files
- Analytics on the go for more devices and disconnected interaction
- Faster performance with in-memory processing
- Seamless upgrade and ease of ongoing management
- Trusted expertise with built-in training videos, ‘how-to’ books and user communities
- Expanded deployment options include Cloud, System z, and Power
- Cognos 10 Ready added value of TM1, Planning, Analytic Applications and SPSS Modeler
For more information on how to upgrade, please visit the Cognos 10 Upgrade Center.
What’s New in IBM Controller 10.1? IBM Cognos Controller V10.1 continues to focus on resolving the challenges in the close, consolidate, and report process by enabling organizations to renew financial consolidation and corporate reporting. Key Benefits:
- Provides ability to create your own business rules
- New flexible and efficient inter-company reconciliation report
- Allows you to view the contribution from companies from the lowest level to the top group
- Provides ability to view automatic journals at subgroup level
- Includes enhancements to usability, trial balance and Financial Analytics Publisher (integration with TM1)
- Added conformance to new software environments (e.g.: Excel 2010)
For more information, please visit the announcement letter.
What’s New with IBM TM1 9.5.2? IBM Cognos TM1 V9.5.2 provides the following performance enhancements:
- Parallel interaction - A new TM1 object locking approach that increases user throughput by lessening situations that result in write transactions that are "blocked" by concurrent read and write transactions.
- Data reservation - A new TM1 cube level configuration that provides the ability for users to gain "exclusive write access" to designated data slices of a cube, preventing other users with write access updating the reserved data.
- Multi-node edit - A new TM1 Contributor capability that provides contributors and approvers the ability to perform write back on data representing more than one node in an approval hierarchy.
- TM1Top - Incremental capabilities to existing TM1Top that provide operational administrators insight into sandbox and job queue server activity.
- TM1 Widget with IBM Cognos Business Insight conformance - TM1 Widgets support a complete set of toolbar capabilities on the IBM Cognos Business Insight toolbar. Prior releases of TM1 require the native TM1Web toolbar in the body of the Widget.
For more information, please visit the announcement letter.
What’s New With IBM Cognos Express 9.5? IBM Cognos Express 9.5 provides the following new enhancements:
- IBM Cognos Express Planner, a new product module that provides a rich contribution interface and workflow to automate the planning, budgeting, and forecasting process
- Windows® Server 2008 R2 support
- Enhanced analysis and visualization with Express Advisor
- Backup and restore features with Express Manager
- Relational and multidimensional modeling with Data Advisor
For more information, please visit the announcement letter.
IBM Cognos Premium Support Offerings
If you are looking for information on more comprehensive support offerings, please see the IBM Cognos Accelerated Value Program page.
IBM Cognos Subscription and Support Contacts
If you wish to speak to your IBM Cognos Subscription & Support representative, please do not hesitate to contact us at glbrenew@ca.ibm.com. Please provide your ICN (IBM customer number) and site # in your email request.
Important IBM Cognos S&S Documents
- IBM Cognos Subscription and Support Policies for Direct Customers
- International Program License Agreements (IPLA)
- Licensing Information (LI)
- International Passport Advantage Agreement (IPAA)
- International Passport Advantage Express Agreement (IPAEA)
- International Agreement for Acquisition of Software Subscription and Support (IAASSS)

