Cognos customer resources
IBM offers a full range of customer support, training and certification, and services for Cognos and other Business Analytics customers.
Support
Get world-class support for all your Cognos and Business Analytics products. Whether you're looking for supported product and software environments, product downloads or fixpack schedules, you’ll find everything you need.
Training and Certification
IBM offers a wide range of software education options to suit your role, your preferred learning format—and your schedule. Cognos courses are offered through public or onsite classroom training, computer based training, or instructor-led online courses. Standard and customized training programs are designed to match your unique requirements.
Services
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Guardian Services
Guardian Services provide expertise either during your Cognos implementation or post-implementation to help you optimize your existing applications and infrastructure.
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Implementation Services
For selected IBM Cognos products, we provide end-to-end implementation services from planning through analysis, design, development, delivery and operation of your solution.
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Solution Implementation Method
The IBM Business Analytics Solutions Implementation Method for Cognos software provides a step-by-step guide to conducting a complete development lifecycle.
Success Stories
More than 23,000 leading companies and organizations around the world choose Cognos software. Learn how Cognos software is helping organization drive better results. Search by product, customer, industry and date in the customer success database.
Contact IBM
Considering a purchase?
- Email IBM
- Request a quote
- Or call us at: 866-601-1934
Priority code: 101KR29W
Demo: Cognos Enterprise in action
See the exciting Cognos Enterprise features and capabilities that can help you use information, gain insight and take action for better business outcomes.

