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Leader: Where everyone gets on board

These organizations are typified by VP-level accountability, with defined operational and financial metrics across more than one department. These organizations can combine data from various systems to achieve a cohesive view of conditions. Integrated, driver-based planning aligns resources, and predictive models are used to evaluate “what if” performance and risk scenarios.
They have formalized a center of excellence with roles and responsibilities, a shared service environment, standard technologies and processes and a strong community of stakeholders who regularly evaluate and revise strategies and priorities.

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