IBM WebSphere Application Server, V5.1 features outstanding support for key Java and Web services standards

IBM United States Software Announcement 203-319
November 25, 2003

 ENUS203-319.PDF (71KB)

Table of contents   Document options  
At a glance Publications
Overview Technical information
Key prerequisites Ordering information
Planned availability dates Terms and conditions
Description IBM Electronic Services
Product positioning Prices
Offering Information Order now
 
Printable version

 
At a glance

As the foundation of the WebSphere software platform, WebSphere Application Server leverages existing software assets and helps make your administrative resources more productive.

WebSphere Application Server, designed for full J2EE V1.3 compatibility and support for SDK 1.4, helps you meet the changing demands of dynamic e-businesses by offering:

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

WebSphere® Application Server is a comprehensive, sophisticated, Java™ 2 Enterprise Edition (J2EE) and Web services technology-based application platform. Version 5.1 includes maintenance release V5.0.2 support for the Software Development Kit for Java Technology Edition 1.4 (SDK 1.4) client container and improvements in Web services interoperability and security, performance and application tuning, platform support, systems management, and database integration.

New in V5.1 is complete client and server support for SDK 1.4, including:


 
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Key prerequisites

For details, refer to the Software requirements and Hardware requirements sections.
 
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Planned availability dates

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Description

Cost-effective resource utilization

In today's highly competitive business environment, it is more important than ever to fully utilize your resources, from hardware to personnel. WebSphere Application Server, V5.1 greatly improves your ability to leverage your assets. Features such as Access Intent, Optimistic Concurrency, and In-Memory Replication of Session State help lower costs.

Centralized administration

As your business needs change, you can quickly and easily move from one configuration to another using WebSphere Application Server, V5.1. Automating your operations becomes easier through scripting, using languages like Jacl to mimic the flow of user administration. Standard JMX interfaces are available to enable you to manage your operations and applications more effectively.

Rich J2EE implementations

SDK 1.4 support enables you to use Java technology to develop more demanding business applications with less effort and in less time. New functions within the core SDK 1.4 platform save developers time by helping eliminate the need to write custom code. This allows developers to use a single technology to develop, test, and deploy end-to-end enterprise applications and solutions.

In addition to SDK 1.4, WebSphere Application Server's J2EE V1.3 support helps simplify enterprise applications by basing them on standardized, modular components. Comprehensive services handle many details of application behavior automatically, with little complex programming. J2EE V1.3 offers simplified business integration via J2EE connectors and JMS. Included are full J2EE implementations with robust enterprise Java implementations built in and a comprehensive range of Java-based APIs and protocols. These include:

Messaging integration to improve productivity

The JMS API helps improve programmer productivity by defining a common set of messaging concepts and programming strategies. It helps simplify enterprise development, allowing loosely coupled, reliable, asynchronous interactions among J2EE components and legacy systems capable of messaging. A developer can easily add new behavior to a J2EE application with existing business events by adding a new message-driven bean to operate on specific business events. The JMS provider is a messaging system designed to be compliant with JMS technology that offers a convenient, integrated enterprise messaging transport infrastructure.

Unleash powerful Web services

Create distributed applications developed with disparate tools and architectures over the Web. WebSphere Application Server, V5.1:

WebSphere Application Server Network Deployment provides additional function, including:

Web services gateway helps reduce development costs by making selected services available to different divisions within an enterprise, either outside the firewall or using different protocols. With the Web services gateway, developers and IT managers can "externalize" a Web service so that it can be invoked by users from outside the firewall with the benefit of robust security protection.

High availability

WebSphere Application Server offers deployment options with clustering and failover, enabling high availability of critical enterprise Java applications. Version 5.1 includes improved weighted workload distribution and failover of clustered application servers, isolation of application servers to avoid single points of failure, and a simpler configuration infrastructure for much better coordination and integrity of related changes. The power of first failure data capture means that your application server will be better able to report and analyze problems as they occur.

Enhanced security

Outstanding security is provided through a sophisticated infrastructure and extensive support of open, standards-based Java specifications. WebSphere Application Server, V5.1 supports:

Together, these enable you to implement standards-based security capabilities within your enterprise applications. Additionally, sophisticated enterprise topologies and infrastructure can be implemented by leveraging WebSphere's pluggable security architecture. This includes:

The caching proxy provides plug-in support for Tivoli® Access Manager that allows users to exploit the Access Manager infrastructure, and an LDAP plug-in that allows users to exploit an LDAP-based repository for storing user authentication and authorization information.

Improved performance analysis and application tuning

New enhancements aid in significantly boosting performance:

Autonomic performance maximization features help you make the most of your environment with tuning advice and monitoring capabilities:

Additionally, WebSphere Application Server, V5.1 delivers top-notch performance, providing higher user throughput and scalability:

WebSphere Application Server Network Deployment provides additional functionality, including enhanced workload management and dynamic caching and performance management tools. This distributes workload across multiple servers through sophisticated load balancing and clustering capabilities. Also provided are:

Integrated tools support

WebSphere Application Server is optimized to work with the separately available WebSphere Studio Application Developer, an integrated Java development environment, based on the Open Eclipse framework, that implements Java and Web services applications. Server administration tools include Debugger, Online Trace, and Log Analyzer. WebSphere Application Server includes Struts Framework, which is provided as a convenience for customer application development.

Wide interoperability

Easy to install and use

Package J2EE applications much more easily with the Assembly Toolkit (ATK), available in the V5.0.2 maintenance release of WebSphere Application Server and also now in V5.1:

Enjoy additional usability enhancements and improvements:

Broad database integration

WebSphere Application Server supports the current databases and drivers so that you can take advantage of their new features. Included are DB2®, DB2 Universal Database® (UDB) for iSeries, Informix™, SQL Server, Sybase, Oracle, and Cloudscape. A new, integrated DB2 Correlator with WebSphere Trace provides improved serviceability and better debugging when using WebSphere Application Server with either DB2 or UDB DB2 for iSeries. WebSphere Application Server, V5.1 also extends support to the following databases to further enable you to use your existing assets: new JDBC type 2 driver support for DB2 V8, Sybase 12.5, and Oracle 9iR2 on Linux for IBM eServer zSeries®. For additional information on supported versions, visit:

Extensive platform support

With V5.1, WebSphere Application Server and WebSphere Application Server Network Deployment add to their already broad platform support. Consistent capabilities extend across all supported platforms, including:

IBM Business Solutions

IBM Business Solutions, a set of two enterprise Web applications including IBM Telephone Directory and IBM Welcome Page, are available for iSeries servers. These applications provide integrated solutions to common business needs that work with your existing applications, server components, and enterprise data. IBM Business Solutions demonstrate the value of integrated e-business solutions, increase worker productivity, provide services that virtually any business may find useful, and are easy to understand and use.

Web Services Object Runtime Framework

Integrated with WebSphere Application Server for iSeries runtime, Web Services Object Runtime Framework (WORF) enables easy administration and deployment of DB2 UDB Web services. A sample application is provided and easily deployed from the application server's integrated GUI. WORF provides an environment to easily create simple XML-based Web services that access DB2. Using Apache Simple Object Access Protocol (SOAP) 2.2, or later, and the Document Access Definition Extension (DADX) standards, you can, with minimal knowledge of SQL or XML, specify a Web service.

You can also use DB2 UDB Extenders (5722-DE1) to implement Web services within WORF. The DB2 XML Extender (part of 5722-DE1) consists of a set of stored procedures, user-defined types (UDT), and user-defined functions (UDF) that you can use to store and retrieve XML data using DB2. The DB2 XML Extender allows XML documents to be stored intact, and optionally indexed in side tables, using the XML column access method, or as a collection of relational tables using the XML collection access method.

Feature and interface improvement replacements

In keeping with IBM's commitment to open standards, the Common Connection Framework (CCF) will be replaced with Java Connector Architecture (JCA) in WebSphere Application Server, V5.1. CCF functions will be delivered in this release for migration purposes. IBM recommends customers put migration plans in place to remove application dependencies, and build all new applications on the new, replacement interfaces. IBM will continue to support these replaced interfaces until end of service of this WebSphere release; thereafter, support will be withdrawn.

CCF broke new ground upon release and has significantly influenced the evolution of the now industry-standard JCA. IBM is committed to open standards. Our strategy is to help customers move toward industry standards as they provide the necessary function. IBM recommends that customers put plans in place to complete migration of their CCF applications to JCA within the next three years.

Related information

WebSphere Application Server includes technology based on Apache Struts, which is provided as a convenience for customer application development. For details, visit:

The deployment environment of WebSphere Application Server plugs into the following Web servers:

For details on specific supported versions of these servers, visit:

To try out the application server, you can download a trial version from:

This copy is for use in the development and testing, but not the deployment, of Web applications; no support is provided. Users are required to agree to these terms and conditions before completing the download. IBM reserves the right to withdraw this offer at any time. Components of DB2 are included in WebSphere Application Server for Developers, V5.1 and WebSphere Application Server Network Deployment, V5.1. In addition, components of IBM Edge Server are included in WebSphere Application Server Network Deployment, V5.1. There are also license restrictions on the use of these components. For more information, visit:

If you want to obtain a configuration of WebSphere Application Server without a component previously made available by IBM as a separate product, contact your IBM representative to initiate the special bid process.

Section 508 of the U.S. Rehabilitation Act

WebSphere Application Server, V5.1, WebSphere Application Server Network Deployment, V5.1, and WebSphere Application Server for Developers, V5.1 are capable, as of December 5, 2003, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
 
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Product positioning

WebSphere Application Server is available with multiple configuration options. This enables support for a wide variety of scenarios, from simple administration of a single server to a clustered, highly available, high-volume environment with edge-of-network services all on a single server foundation. Options include:

WebSphere Application Server — Express

WebSphere Application Server

WebSphere Application Server Network Deployment

WebSphere Application Server for z/OS®

WebSphere Application Server Enterprise

Trademarks

 
iSeries, Informix, and Domino are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, the e-business logo, pSeries, Tivoli, DB2, DB2 Universal Database, zSeries, AIX, OS/400, Lotus, and z/OS are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available through the Offering Information Web site at:

Information is also available through the Passport Advantage® Web site at:


 
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Publications

Help for the WebSphere® Application Server Administrative Console is shipped with the product. The total set of product documentation is available in HTML and PDF format from the Web site:

For optimal viewing of this documentation, you need a Web browser that supports HTML 4 and CSS. Terms and conditions for use of the machine-readable files are shipped with the files.
 
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Technical information

Hardware requirements

For Windows™ 2000 Server and Windows Server 2003

For Sun Solaris

For HP-UX

For AIX®

For Linux on Intel

1
UnitedLinux is a consortium of several Linux vendors to provide a consistent, high-quality set of distributions all based on the exact same binaries of libraries, kernel, and so forth. To determine if your Linux distribution is UnitedLinux 1.0 compliant, check the documentation that comes with your distribution or contact your Linux distributor directly.

For Linux on zSeries®

For Linux on iSeries™

For Linux on pSeries®

For iSeries

WebSphere Application Server Network Deployment for iSeries

These requirements are based on a single WebSphere Application Server Network Deployment instance. Additional WebSphere Application Server instances or Network Deployment instances running concurrently require additional resources.

These requirements represent the recommended minimums. Large deployments or those that must support many users or require shorter response times may require additional resources.

WebSphere Application Server and WebSphere Application Server for Developers for iSeries

If your applications consist only of servlets and JSP files, your server should meet these requirements:

If your applications contain EJBs, your server should meet these requirements:

DASD requirements for WebSphere Application Server Network Deployment, V5.1:

DASD requirements for WebSphere Application Server and WebSphere Application Server for Developers, V5.1:

WebSphere MQ V5.3 for iSeries

WebSphere MQ Classes for Java™ and JMS V5.3 for iSeries

Note: All configurations require a communications adapter that supports TCP/IP. The workstation requirement is that it be capable of supporting a Web browser.

To use the AS/400® Workload Estimator for help with sizing all system configurations, visit:

Software requirements

Visit:

For migration assistance, refer to:

Planning information

Direct customer support: Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations. For more information, visit the Passport Advantage Web site at:

Additional support is available through the Worldwide Question Answer (WWQA) QAAuthor function on ViewBlue. Research questions before engaging Advanced Technical Support:

For technical support or assistance, contact your IBM representative for additional assistance or visit:

Packaging: WebSphere Application Server, V5.1 and WebSphere Application Server for iSeries, V5.1 are each shipped in one package that contains the following:

WebSphere Application Server, V5.1 has the following number of CD-ROMs:

WebSphere Application Server for iSeries, V5.1 has the following number of CD-ROMs:

WebSphere Application Server Network Deployment and WebSphere Application Server Network Deployment with iSeries, V5.1 are each shipped in one package that contains the following:

WebSphere Application Server Network Deployment, V5.1 has the following number of CD-ROMs:

WebSphere Application Server Network Deployment for iSeries, V5.1 has the following number of CD-ROMs:

WebSphere Application Server for Developers and WebSphere Application Server for Developers with iSeries, V5.1 are each shipped in one package that contains the following:

WebSphere Application Server for Developers, V5.1 has the following number of CD-ROMs:

WebSphere Application Server for Developers with iSeries, V5.1 has the following number of CD-ROMs:

For platforms other than iSeries, the applicable IBM license agreement and License Information (LI) document for this program will be presented for acceptance prior to download of the program and again at the time of installation. The license agreement and LI and other license information will be stored in the root installation directory for future reference.

For the iSeries platform, the IBM license agreement and LI will be presented for acceptance prior to download of the program and are not presented for acceptance at the time of installation. Only the relevant third-party code information is stored in a LICENSE.TXT file for future reference.

Security, auditability, and control

WebSphere Application Server uses the security features of the respective operating systems, such as local user registry. The customer is responsible for evaluation and selection of the various WebSphere security features, including the implementation of authentication and authorization policies. This responsibility extends to the administration of WebSphere security policies and security-related policies external to WebSphere, such as the operating environment, network topology/security, and physical security.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product Group: WebSphere

Product Identifier Description (PID):

WebSphere Application Server, V5.1, and WebSphere Application Server Network Deployment, V5.1 (5630-A36)

WebSphere Application Server for Developers, V5.1 (5724-D18)

Product Category: WebSphere Application Server

As a result of rebranding, WebSphere Application Server, V5.0 and V5.1 are the follow-on products to WebSphere Application Server, Advanced Single Server Edition V4.0 (5630-A23). In addition, WebSphere Application Server Network Deployment, V5.0 and V5.1 are the follow-ons to WebSphere Application Server, Advanced Edition V4.0 (5630-A22).

WebSphere Application Server, V5.1 and WebSphere Application Server Network Deployment, V5.1 have one charge unit — processors. They are available in units of one. A license is required for every processor on each server. WebSphere Application Server for Developers, V5.1 is a stand-alone product with one charge unit — users. It is available in units of one. A license is required for every user on each server.

The prices of WebSphere Application Server, V5.1 and WebSphere Application Server Network Deployment, V5.1 are based on the number of processors in the system executing all or any part of the Network Deployment configuration of the WebSphere Application Server, V5.1 product. Refer to the product license for additional details on the charge structure. For more information, visit:

For example, two 4-way symmetric multiprocessor systems require eight WebSphere Application Server Network Deployment, V5.1 processor licenses.

On September 12, 2003, IBM announced software terms and conditions to complement the eServer® On/Off Capacity on Demand (CoD) offering. These new software terms and conditions enable customers to pay for select software products on a daily basis when they activate the On/Off CoD hardware offering for zSeries, pSeries, or iSeries. For more information, refer to Software Announcement 203-202 , dated September 12, 2003.

Passport Advantage 

                                                            Part
Program name/description                                    number
 
WebSphere Application Server, V5.1
 
WAS 5.1 Multiplatform MEDIA PK NLV                          BA0BMML
WAS 5.1 for iSeries MEDIA PK NLV                            BA0BWML
 
WebSphere Application Server
Network Deployment, V5.1
 
WAS Network Deployment 5.1 Multiplt                         BA0BPML
 PROG PK 1 Proc NLV MEDIA PK NLV
WAS Network Deployment 5.1 iSeries                          BA0BVML
 PROG PK 1 Proc NLV MEDIA PK NLV
 
WebSphere Application Server for Developers, V5.1
 
WebSphere Application Server for                            BA0BNML
 Developers, V5.1
 MEDIA PK Multiplat NLV
WAS for Developers 5.1                                      BA0BUML
 MEDIA PK iSeries NLV
WAS PROCESSOR FROM WAS EXPRESS                              D520MLL
 PROCESSOR TRDUP LIC+SW
 MAINT 12 MO
WAS PROC FOR ZLINUX FROM                                    D520PLL
 WAS EXPRESS PROC TRDUP
 LIC+SW MAINT 12 MO
WEBSPHERE APP SVR PROC DAY                                  ASQQ3LL
 OOCoD TEMP USE CHRG
WEBSPHERE APPLICATION SVR                                   ASQJ8LL
 NETWORK DEPLOYMENT PROC
 DAY OOCoD TEMP USE CHRG

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the following products are entitled to receive the corresponding media pack. 

Entitled maintenance offerings
description
 
Sub-ID WASSSOPROC
WEBSPHERE APPLICATION SVR PROCESSOR
 LCSW MAINT 1 ANNIV
WEBSPHERE APPLICATION SVR PROCESSOR
 LICSW MAINT 2 ANNIV
WEBSPHERE APPLICATION SVR SWMAINT
 AFT LIC 1 ANNIV
WEBSPHERE APPLICATION SVR PROCESSOR
 MAINT RNWL 1 ANNIV
 
Sub-ID WEBAPPSPSB01
WAS for zSeries (S/390(R)) Proc
 LIC/SW MAINT 1 ANNIV
WAS for zSeries (S/390) Proc
 LIC/SW MAINT 2 ANNIV
WAS for zSeries (S/390) Proc
 SW MAINT AFT LIC 1 ANNIV
WAS for zSeries (S/390) Proc
 SW MAINT RNWL 1 ANNIV


Media packs                                                 Part
description                                                 number
 
WAS 5.1 Multiplatform MEDIA PK NLV                          BA0BMML
WAS 5.1 for iSeries MEDIA PK NLV                            BA0BWML


Entitled maintenance offerings
description
 
Sub-ID WEBAPSVRADED
WEBSPHERE APPLICATION SERVER ND PROCESSOR
 LIC/SW MAINT 1 ANNIV
WEBSPHERE APPLICATION SERVER ND PROCESSOR
 LIC/SW MAINT 2 ANNIV
WEBSPHERE APPLICATION SERVER ND PROCESSOR
 SW MAINT AF LIC 1 ANNIV
WEBSPHERE APPLICATION SERVER ND PROCESSOR
 SW MAINT RNWL 1 ANNIV
 
Sub-ID WEBAPSVRALXS
WAS ND PROCESSOR FOR ZSERIES(390)
 LIC/SW MAINT 1 ANNIV
WAS ND PROCESSOR FOR ZSERIES(390)
 LIC/SW MAINT 2 ANNIV
WAS ND PROCESSOR FOR ZSERIES(390)
 SW MAINT AFT LIC 1 ANNIV
WAS ND PROCESSOR FOR ZSERIES(390)
 SW MAINT RNWL 1 ANNIV


Media packs                                                 Part
description                                                 number
 
WAS Network Deployment 5.1                                  BA0BPML
 Multiplt PROG PK 1
 Proc NLV MEDIA PK
WAS Network Deployment 5.1                                  BA0BVML
 iSeries PROG PK 1
 Proc NLV MEDIA PK


Entitled maintenance offerings
description
 
Sub-ID WEBAPSVRCLI
WAS for DEVELOPER User LIC/SW MAINT 1 ANNIV
WAS for DEVELOPER User LC/SWMAINT 2 ANNIV
WAS for DEVELOPER User SW MAINT AFT LIC 1 ANNIV
WAS for DEVELOPER User SW MAINT RNWL 1 ANNIV
 
Sub-ID WASDVPSB02
WAS Developer for zSeries 1 User
 LIC/SW MAINT 1 ANNIV
WAS Developer for zSeries 1 User
 LIC/SW MAINT 2 ANNIV
WAS Developer for zSeries 1 User
 SW MAINT AFT LIC 1 ANNIV
WAS Developer for zSeries 1 User
 SW MAINT RNWL 1 ANNIV


Media packs                                                 Part
description                                                 number
 
WebSphere Application Server for                            BA0BNML
 Developers, V5.1 MEDIA PK
 Multiplat NLV
WAS for Developers 5.1 MEDIA PK                             BA0BUML
 iSeries NLV

On/Off Capacity on Demand 

                                                            Part
Program name/description                                    number
 
WAS PROC FOR ZLINUX FROM                                    D520PLL
 WAS EXPRESS PROC TRDUP
 LIC+SW MAINT 12 MO
WEBSPHERE APP SVR PROC DAY                                  ASQQ3LL
 OOCoD TEMP USE CHRG
WEBSPHERE APPLICATION SVR                                   ASQJ8LL
 NETWORK DEPLOYMENT PROC DAY
 OOCoD TEMP USE CHRG

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License information form number

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date to the party (either IBM or its reseller) from whom you acquired it for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at:

Usage restriction: Yes

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter are provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at:

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, refer to Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at:

IBM operational support services — SoftwareXcel: No

AIX/UNIX® Upgrade Protection applies: No

Entitled Upgrade for current AIX/UNIX Upgrade Protection licensees: No

iSeries Software Subscription applies: No

Variable charges apply: No

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment or iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit:


 
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Prices

Contact your IBM representative for charges information for this announcement.
 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968). 

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries, AS/400e, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, WebSphere, AIX, RS/6000, zSeries, OS/400, pSeries, AS/400, eServer, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Windows is a trademark of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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Printable version