IBM DOS Version 5.00 and Upgrade


Table of Contents

IBM Announcement Letter No. ZP91-0432 dated June 11, 1991.

  • Title
  • Program Number
  • Program Number(s) for DUA(s)
  • Abstract
  • General Availability
  • Highlights
  • Description
  • Publications
  • Technical Information
  • Specified Operating Environment
  • Planning Information
  • Security, Auditability and Control
  • Professional & Technical Services
  • Charges, Terms & Conditions for Shrink-wrap Package
  • Upgrade Charge
  • Terms and Conditions
  • Announcement Countries

  • IBM Announcement Letter No. ZP91-0432 dated June 11, 1991.


    See final section for details of availability and limitations.

    Title

    IBM DOS Version 5.00 and Upgrade

    Program Number

     
    Program  Part    Program Name
    Number   Number
    -------- ------- ------------------------------------
    5604-350 94F4141 IBM DOS V5.00, 3.5 inch, English
    5604-350 94F4144 IBM DOS V5.00, 3.5 inch, French
    5604-350 94F4146 IBM DOS V5.00, 3.5 inch, German
    5604-350 94F4148 IBM DOS V5.00, 3.5 inch, Italian
    5604-350 94F4154 IBM DOS V5.00, 3.5 inch, Spanish
    5604-350 94F4162 IBM DOS V5.00, 3.5 inch, Finnish
    5604-350 94F4160 IBM DOS V5.00, 3.5 inch, Norwegian
    5604-350 94F4156 IBM DOS V5.00, 3.5 inch, Portuguese
    5604-350 94F4158 IBM DOS V5.00, 3.5 inch, Danish
    5604-350 94F4150 IBM DOS V5.00, 3.5 inch, Dutch
    5604-350 94F4152 IBM DOS V5.00, 3.5 inch, Swedish
    5604-350 94F4164 IBM DOS V5.00, 3.5 inch, Russian
     
    5604-350 94F4166 IBM DOS V5.00 Upgrade, 3.5 inch, English
    5604-350 94F4168 IBM DOS V5.00 Upgrade, 3.5 inch, French
    5604-350 94F4170 IBM DOS V5.00 Upgrade, 3.5 inch, German
    5604-350 94F4172 IBM DOS V5.00 Upgrade, 3.5 inch, Italian
    5604-350 94F4178 IBM DOS V5.00 Upgrade, 3.5 inch, Spanish
    5604-350 94F4186 IBM DOS V5.00 Upgrade, 3.5 inch, Finnish
    5604-350 94F4184 IBM DOS V5.00 Upgrade, 3.5 inch, Norwegian
    5604-350 94F4180 IBM DOS V5.00 Upgrade, 3.5 inch, Portuguese
    5604-350 94F4182 IBM DOS V5.00 Upgrade, 3.5 inch, Danish
    5604-350 94F4174 IBM DOS V5.00 Upgrade, 3.5 inch, Dutch
    5604-350 94F4176 IBM DOS V5.00 Upgrade, 3.5 inch, Swedish
    5604-350 94F4188 IBM DOS V5.00 Upgrade, 3.5 inch, Russian
     
    5604-350 94F4143 IBM DOS V5.00 Tech Ref, dual media, English
     
    

    IBM DOS Version 5.00 has National Language Support for the following:

     
    COUNTRY          KEYBOARD  CODE PAGES     KEYBOARD     COUNTRY
                      CODE                      ID          CODE
    _____________________________________________________________
    BELGIUM             BE      850, 437        120          032
    BRAZIL              BR      850, 437        274          055
    CANADIAN FRENCH     CF      863, 850        058          002
    CZECHOSLOVAKIA      CZ      852, 850        243          042
       (CZECH)
    CZECHOSLOVAKIA      SL      852, 850        245          042
       (SLOVAKIAN)
    DENMARK             DK      850             159          045
    FINLAND             SU      850, 437        153          358
    FRANCE              FR      850, 437        189, 120     033
    GERMANY             GR      850, 437        129          049
    GREECE              GK      869, 850        319          030
    HUNGARY             HU      852, 850        208          036
    ICELAND             IC      850, 861        197          354
    ITALY               IT      850, 437        141, 142     039
    LATIN AMERICA       LA      850, 437        171          003
    NETHERLANDS         NL      850, 437        143          031
    NORWAY              NO      850             155          047
    POLAND              PL      852, 850        214          048
    PORTUGAL            PO      850, 860        163          351
    SPAIN               SP      850, 437        172          034
    SWEDEN              SV      850, 437        153          046
    SWISS-FRENCH        SF      850, 437        150F         041
    SWISS-GERMAN        SG      850, 437        150G         041
    TURKEY              TR      857, 850        179          090
    UNITED KINGDOM      UK      850, 437        166, 168     044
    UNITED STATES       US      437, 850        103          001
    YUGOSLAVIA          YU      852, 850        234          038
     
    
    The currently available language supplements
    - Personal System/2 Arabic Langauge Supplement Version 4.2
      (P/N 07F7736)
    - Personal System/2 Hebrew Language Supplement Version 4.2
      (P/N 07F7743)
    
    are supported on IBM DOS 5.00.

    Program Number(s) for DUA(s)

    5775-AS4 (P/N 94F4190) IBM PC DOS Version 5.0 DUA
    5775-AS4 (P/N 94F4191) IBM PC DOS Version 5.0 Upgrade DUA
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    

    Abstract

    IBM DOS Version 5.00 is the single tasking operating system of choice for the IBM Personal Computer, IBM Personal System/2 (R), and IBM Personal System/55 (TM) families and is compatible with the IBM Personal System/1 (R). This version of IBM PC DOS provides the capability on most systems for applications to enjoy significantly more memory space than on many other previous versions of IBM DOS. It offers an enhanced menu-based user interface, improved memory management, improved performance, and improved functions. A new IBM DOS Version 5.00 Technical Reference is also separately available IBM DOS Version 5.00 Upgrade is the full IBM DOS Version 5.00 product at a significantly reduced price. (R) Registered Trademark of International Business Machines Corporation (TM) Trademark of International Business Machines Corporation

    General Availability

    +-------------------------------------------------------------+
    | -------  Program Name  -------------  |     Availability    |
    | Program  Part                         |                     |
    | Number   Number                       |                     |
    +-------------------------------------------------------------+
    |                                       | o/b = on or before  |
    |                                       |                     |
    | IBM PC DOS Version 5.0 - 3.5 inch     |                     |
    | 5604-350 94F4141 English              |       11 June 1991  |
    | 5604-350 94F4144 French               | o/b   30 Sept 1991  |
    | 5604-350 94F4146 German               | o/b   30 Sept 1991  |
    | 5604-350 94F4148 Italian              | o/b   30 Sept 1991  |
    | 5604-350 94F4154 Spanish              | o/b   30 Sept 1991  |
    | 5604-350 94F4162 Finnish              | o/b   30 Sept 1991  |
    | 5604-350 94F4160 Norwegian            | o/b   30 Sept 1991  |
    | 5604-350 94F4156 Portuguese           | o/b   30 Sept 1991  |
    | 5604-350 94F4158 Danish               | o/b   30 Sept 1991  |
    | 5604-350 94F4150 Dutch                | o/b   31 Oct  1991  |
    | 5604-350 94F4152 Swedish              | o/b   31 Oct  1991  |
    | 5604-350 94F4164 Russian              | o/b   29 Nov  1991  |
    |                                       |                     |
    | IBM PC DOS Version 5.0 Upgrade - 3.5" |                     |
    | 5604-350 94F4166 English              |       11 June 1991  |
    | 5604-350 94F4168 French               | o/b   30 Sept 1991  |
    | 5604-350 94F4170 German               | o/b   30 Sept 1991  |
    | 5604-350 94F4172 Italian              | o/b   30 Sept 1991  |
    | 5604-350 94F4178 Spanish              | o/b   30 Sept 1991  |
    | 5604-350 94F4186 Finnish              | o/b   30 Sept 1991  |
    | 5604-350 94F4184 Norwegian            | o/b   30 Sept 1991  |
    | 5604-350 94F4180 Portuguese           | o/b   30 Sept 1991  |
    | 5604-350 94F4182 Danish               | o/b   30 Sept 1991  |
    | 5604-350 94F4174 Dutch                | o/b   31 Oct  1991  |
    | 5604-350 94F4176 Swedish              | o/b   31 Oct  1991  |
    | 5604-350 94F4188 Russian              | o/b   29 Nov  1991  |
    |                                       |                     |
    |                                       |                     |
    | IBM PC DOS Version 5.0 Technical      |                     |
    |            Reference (dual media)     |                     |
    | 5604-350 94F4143 English only         | o/b   05 Aug  1991  |
    |                                       |                     |
    +-------------------------------------------------------------+
    
    Please see PLET ZA91-0335 for changes in the availability date of specific National Language Versions of IBM PC DOS Version 5.00.


    Highlights



    Description

    Increases Application Space

    IBM DOS Version 5.00 is the tenth release of IBM's Disk Operating System (DOS). It has more function and is easier to use but is smaller and faster than its predecessors. In response to customer demand for more application space, IBM DOS Version 5.00 reverses the DOS memory growth trend. Through utilization of the High Memory Area (HMA) and Upper Memory Blocks (UMBs), IBM DOS Version 5.00 can provide significantly more application space in the 640KB conventional memory area than previous versions of DOS. It effectively reduces DOS size to below that of DOS Version 3.30 in conventional memory. HMA is available on systems with 80286 or greater processor and 1MB of memory. UMB is available on systems with 80386 or greater processor.

    Improves Performance

    The Expanded Memory Support (EMS) provided in IBM DOS Version 4.00 for 80386 systems or higher (XMAEM.SYS) has been replaced with the EMM386 Expanded Memory Manager in IBM DOS Version 5.00. EMM386 significantly increases the EMS performance for IBM DOS Version 5.00 customers. In addition, support that allows parts of DOS, device drivers and other programs to be relocated into Upper Memory Blocks of the reserve area (640K-1MB) is provided by EMM386. This ability also makes more conventional memory available to other applications for performance improvements. Conflicts with EMS support and extenders has been removed through incorporation of VCPI (Virtual Control Program Interface) in EMM386. Improved hard disk performance can be achieved through the use of the IBM DOS Version 5.00 disk caching program SMARTDRV. Systems with more than 1MB of memory should utilize a disk caching program to achieve optimum hard disk performance.

    Note: Please note the following

    1. XMA2EMS is not shipped with IBM DOS Version 5.00. The EMS options for 80286 systems ship their own EMS drivers or XMA2EMS which work compatibly with IBM DOS Version 5.00.

    2. XMA2EMS will be made available at no-charge through IBM Representatives and all distribution channels.

    3. SMARTDRV is an alternative to the IBMCACHE program shipped with some IBM PS/2 (R) systems. Only one cache program should be used in a system. The end-user should replace IBMCACHE with SMARTDRV. IBMCACHE does not use extended memory according to XMS (the eXtended Memory Specification) and therefore may conflict with IBM DOS Version 5.00 or with Microsoft(1) Windows(2).

    Improves Ease of Use

    The IBM DOS Version 5.00 Shell has an improved interface which operates similar to Microsoft Windows and the IBM OS/2 (TM) Presentation Manager. The IBM DOS Version 5.00 user can manage programs, view the directory structure of any disk, view the contents of several directories, and navigate through files and directories quickly. A limited (SUSPEND/RESUME) application task switcher called Task Swapper is provided in the shell which supports multiple applications. It allows the user to switch from one application to another without closing applications.

    Note: The Task Swapper in IBM DOS Version 5.00 will not suspend and swap out Terminate and Stay Resident (TSRs) programs. Some ASYNC communications programs, local area network (LAN) Support programs, and mainframe terminal-emulation programs or programs of this type do not run correctly with Task Swapper. Using them with Task Swapper may cause a system to be disconnected from the mainframe session and cause data to be lost. Installation of IBM DOS Version 5.00 is easier and faster. A new SETUP program is provided with online HELP, which guides the user through each step of the setup process and provides help whenever it is needed.

    Provides New and Improved DOS Commands, Programs and Utilities

    New and improved DOS commands/programs provide more usability, flexibility and reliability for IBM DOS Version 5.00 customers.

    A new IBM DOS Version 5.00 Technical Reference is separately available. It provides reference and system architecture information in a task oriented manner for the experienced user, system programmer, and application developer. It is assumed that the user is familiar with the 8088/8086, 80286, or 80386 microporcessor architecture. This new manual has been updated with IBM DOS Version 5.00 related topics. As with DOS Version 3.30 and DOS Version 4.00, the IBM DOS Version 5.00 Technical Reference contains the DEBUG, LINK, EXE2BIN, SAMPLE.ASM, and LIB programs. (1) Microsoft(R) is a Registered Trademark of Microsoft Corporation (2) Windows(TM) is a Trademark of Microsoft Corporation OS/2(TM) is a Trademark of International Business Machines Corporation

    Supports Old Systems and Options

    IBM DOS Version 5.00 supports all models (except PCjr, AT/370 and XT/370) of the IBM Personal Computer and Personal System/2(R) families. It is compatible with the Personal System/1(R), however, use of IBM DOS Version 5.00 on the PS/1(R) eliminates use of the PS/1 shell.

    Supports New Systems and Options

    In addition to systems/options supported by previous IBM DOS releases, IBM DOS Version 5.00 provides support for:

    See Technical Information, Specified Operating Environment, for a list of system units and options supported by IBM DOS Version 5.00.

    Maintains Interfaces (Compatibility)

    IBM DOS Version 5.00 continues to provide an open system architecture that can be extended via system extensions, device drivers and future enhancements. It also continues to allow applications to use DOS extensions. Application interfaces have been maintained and tested. See Technical Information, Specified Operating Environment, for a list of applications tested with IBM DOS Version 5.00.

    IBM DOS Version 5.00 (English language version) is fully compatible with AccessDOS. AccessDOS is a public domain software program that provides better keyboard, mouse, and sound access for persons with physical disabilities. Some of the features included in AccessDOS are:

    AccessDOS was developed by the Trace Research and Development Center in cooperation with IBM. It is public domain software and as such is offered "as is" and without warranty of any kind. ACCESS/DOS will be available from the IBM Country Support Organization for Persons with Disabilities. ACCESS/DOS is provided in the English language only and has not been tested with all national language variations of IBM DOS Version 5.00.

    LAN Compatibility.
    Installation of IBM DOS Version 5.00 in a LAN network may require updates for the LAN programs on workstations using IBM DOS Version 5.00.

    Provides Easy Upgrade

    The IBM DOS Version 5.00 Upgrade provides the full IBM DOS Version 5.00 product with installation specific programs that allow and aid previous IBM DOS users to upgrade to IBM DOS Version 5.00 at a significantly lower price.

    As a convenience to customers who buy the IBM DOS Version 5.00 Upgrade, IBM is making available updates for some existing LAN network files. These files are interim fixes for compatibility with IBM DOS Version 5.00 only. They do NOT contain fixes for problems other than IBM DOS Version 5.00 compatibility. Customers should contact their LAN vendor for complete updates to the network files. Compatibility updates for Version 1.33, DOS LAN Requester (DLR) included in IBM OS/2 LAN Server Version 1.3, and NOVELL Netware is provided. The updates are contained on supplementary diskettes that will be made available to IBM Representatives and all distribution channels.

    Utilizes More of System Memory

    IBM DOS Version 5.00 provides more application space than IBM DOS Version 4.00 or IBM DOS Version 3.30 on 80286 or greater systems with 1MB or larger memory. This allows more and/or larger applications in the 640KB conventional memory area. This capability is available through the HIMEM Extended-Memory Manager included in IBM DOS Version 5.00 It provides access to extended memory and ensures that no two programs can use the same part of extended memory at the same time.

    Note: HIMEM might not be compatible with older programs that allocate extended memory directly, rather than by using an extended-memory manager.

    IBM Support.

    IBM DOS Version 5.00 will be supported via Corrective Service Diskettes for a period of one year from General Availability.

    Corrective Service Diskettes (CSD) may be obtained from one of the following sources:



    Publications

             Title                 Order Number    Part Number
       ---------------------       ------------    -----------
       IBM DOS Version 5.00        SC19-5316-00**
        Service Guide - English
     
       IBM DOS Version 5.00        S92F-1887-00**
        Error Messages - English
     
    (**) Available after 31 July 1991.
     
    

    Technical Information

    Specified Operating Environment

    Machine Requirements

    IBM DOS Version 5.00 will operate on all models of Personal Systems/2 (R), Personal Systems/1 (R), and Personal Systems/55 (TM) that are being marketed by IBM at the time of IBM DOS Version 5.00 availability. Support is also provided for the IBM PC, PCXT, PCXT 286, and the PCAT. The minimum processor system memory required for IBM DOS Version 5.00 install is 512KB. The system should also have a 720KB, 1.44MB or 2.88MB 3.5-inch or a 360KB or 1.2MB 5.25-inch diskette drive. IBM DOS Version 5.00 works compatibly, except where noted, with the following hardware. This list does not include all of the products that may work with IBM DOS Version 5.00.

    IBM DOS Version 5.00 (English language version) has been tested and works compatibly, except where noted, with the following software products (English language versions). This list does not include all of the products that may run with IBM DOS Version 5.00. IBM makes no comments or judgements about their functions, quality, and performance.

    Note: Some of the following products may not have been announced in EMEA or in individual EMEA countries.

    IBM DOS Version 5.00 (English language version) has been tested by an independent test laboratory and works compatibly with the following software products (English language versions). IBM has not evaluated these products and makes no comments or judgements about their functions, quality, and performance.
     
     (1) Trademark of 3Com Corporation
     (2) Registered Trademark of Aldus Corporation
     (3) Registered Trademark of Ashton-Tate Corporation
     (4) Registered Trademark of Banyan Systems, Inc.
     (5) Registered Trademark of Borland
     (6) Trademark of Borland
     (7) Trademark of Command Technology Corporation
     (8) Registered Trademark of Computer Associates
           International, Inc.
     (9) Registered Trademark of Enable Software, Inc.
     (10) Registered Trademark of Funk Software, Inc.
     (11) Trademark of Funk Software, Inc.
     (12) Trademark of Golden Bow Systems
     (13) Trademark of Fifth Generation Systems
     (14) Registered Trademark of Micro Focus
     (15) Trademark of Micro Focus (note: COBOL/2 is a Trademark of
          International Business Machines Corporation licensed for
          use by Micro Focus)
     (16) Trademark of Micro Focus
     (17) Registered Trademark of Micrografx, Inc.
     (18) Trademark of Micrografx, Inc.
     (19) Registered Trademark of Microrim
     (20) Registered Trademark of Novell, Inc.
     (21) Trademark of Nu-Mega Technologies, Inc.
     (22) Registered Trademark of Phar-Lap Software, Inc.
     (23) Trademark of Phar Lap Software, Inc.
     (24) Trademark of Microcom, Inc.
     (25) Trademark of Policy Management Systems Corporation
    
     
     (26) Registered Trademark of Power Up! Software Corporation
     (27) Trademark of Power Up! Software Corporation
     (28) Registered Trademark of Prodigy Services Company
     (29) Registered Trademark of Qualitas, Inc.
     (30) Trademark of Qualitas, Inc.
     (31) Registered Trademark of Quantum Computer Services, Inc.
     (32) Trademark of Quantum Computer Services, Inc.
     (33) Trademark of Quarterdeck Office Systems
     (34) Trademark of Rational Systems, Inc.
     (35) Trademark of Revelation Technologies, Inc.
     (36) Registered Trademark of SoftLogic Solutions, Inc.
     (37) Registered Trademark of Sytron Corporation
     (38) Trademark of Westlake Data Corporation
     (39) Registered Trademark of WordPerfect Corporation
     (40) Registered Trademark of WordStar International, Inc.
     (41) Registered Trademark of NBI, Inc.
     (42) Registered Trademark of ZSoft Corporation
     (43) Trademark of ZSoft Corporation
     (44) Registered Trademark of Autodesk, Inc.
     (45) Registered Trademark of Lotus Development Corporation
     (46) Registered Trademark of Microsoft Corporation
     (47) Trademark of Microsoft Corporation
     (48) Registered Trademark of Software Publishing Corporation
     (49) Registered Trademark of Spinnaker Software Corporation
     (50) Trademark of Symantec Corporation
     (51) Registered Trademark of SAS Institute Inc. of Cary,
            North Carolina
     (52) Registered Trademark of Electronic Arts
     (R)  Registered Trademark of International Business Machines
            Corporation
     (TM) Trademark of International Business Machines Corporation
    

    Planning Information

    Circumvention Or Bypass

    A circumvention or a bypass may be provided by IBM to correct a given problem. This corrective action is provided by Central Service operating in Call-Back mode.

    Interim Fix Diskettes

    Interim Fix Diskettes (IFDs) are released to correct a specific problem. The IFDs are released to only the end user having the problem in which the IFD is intended to correct.

    Corrective Service Diskettes (CSDs) will be released at intervals during the period of service for the product. CSDs contain accumulation of all "code-fixes" during that period. CSDs are installed at the customer's location using a CSD Installation Program.

    Corrective Service Diskettes may be obtained from one of the following sources:

    CUSTOMER RESPONSIBILITIES

    Customers are expected to perform problem determination procedures and to seek assistance when required. Those end users who have access to technical Coordinators and Registered Technical Advisors are expected to obtain assistance from those sources before contacting IBM with a problem. Customers are expected to furnish additional data when requested to do so by IBM. Customers are also responsible to install Corrective Service Diskettes using procedures supplied by IBM. Technical Coordinators and Technical Advisors or Technical Liaisons working in System Centers are expected to do the following:

    WORLD/TRADE SUPPORT

    Analysis of Problem Management Records and the creation of APARs will be done by individual System Centers in each country. APARs will be submitted to level 3 support personnel at Boca Raton, Florida. Corrective Service is provided by NSD upon request by one of the System Centers.

    Customer Responsibilities

    IBM Conditions of Use apply to all Dual Media packages, thus the program in a package may only be used on a single machine at any one time, even though the program may be provided in the package on two different sized media. If a customer wishes to use an IBM Conditions of Use program concurrently on more than one machine at a time, irrespective of the size of the medium, he must acquire that number of program packages equal to the number of concurrent users of the program.

    Packaging

    The Program Package for IBM DOS Version 5.00 and IBM DOS Version 5.00 Upgrade, EMEA Versions, 3.5 inch media - consists of the following:

    IBM DOS Version 5.00 will be made available on 5.25-inch (360 KB) media. This 5.25-inch replacement media will be made available through IBM Representatives and all distribution channels. The replacement diskettes will be available for each national language version of IBM DOS Version 5.00.

    BASICA, XMA2EMS and the LAN compatibility updates (English language only) are contained on supplementary diskettes that will be made available to IBM Representatives and all distribution channels.

    The Program Package for IBM DOS Version 5.00, EMEA English Technical Reference - consists of the following:

    Security, Auditability and Control

    User management is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


    Professional & Technical Services

    Services providing for the efficient installation, implementation and/or integration of this product are available from IBM as either standard or customised offerings.
    Contact your Marketing Representative for the full scope of the available services.


    Charges, Terms & Conditions for Shrink-wrap Package

    Upgrade Charge

    Consult your IBM Marketing Representative.

    A one-time Upgrade Charge is available to customers who have purchased previous versions of IBM PC DOS.

    This charge will be the same for all versions of DOS which are entitled to upgrade to IBM DOS Version 5.00. Owners of the following products will be able to obtain an IBM DOS Version 5.00 Upgrade or a corresponding DUA, in any language.

    Title                                Program Number
    -----------------------------------  --------------
    DOS Version 1.10 (any language)      5604-002
    DOS Version 2.00 (any language)      5604-003
    DOS Version 2.10 (any language)      5604-004
    DOS Version 3.00 (any language)      5604-005
    DOS Version 3.10 (any language)      5604-006
    DOS Version 3.20 (any language)      5604-015
    DOS Version 3.30 (any language)      5604-025
    DOS Version 3.30 ATC (any language)  5775-RCA
    DOS Version 4.00 (any language)      5604-264
    DOS Version 4.00 ATC (any language)  5775-RCA
    

    Proof of Entitlement to Program Upgrade is: the original cover page of the IBM PC DOS User's Guide manual. IBM Personal System/1 owners should use the original front cover of the User's Reference for IBM Personal System/1 Computer.

    Program Upgrades will be available until IBM DOS Version 5.00 is withdrawn from marketing.

    Customers acquiring Disk Operating System (DOS) 5.00 through an upgrade charge will be required to destroy or erase all program material and related documentation of the program for which the upgrade is acquired.

    Terms and Conditions

    This program is available from IBM under the Terms and Conditions for Purchase, and is subject to the Conditions of Use contained in the program package.

    The Conditions of Use authorize the customer to use the program on only one machine at any one time.

    Volume Discount

    Volume discount is available under the Terms and Conditions for IBM Volume Discount. This program will be included into Category A1 of Exhibit CoU-02 and CoUED-02. Program upgrades will be included into Category B1 of Exhibit CoU-02 and CoUED-02.

    The program is eligible for the Customer Fulfilment Option.

    Educational Allowance

    Educational Allowance is available.
    Academic Use Allowance is not available for this program.

    Warranty

    IBM standard warranty of media. Warranty period 3 months (or the period required by local legislation, if greater).

    Distribution and Usage Authorization

    This program and its upgrades are eligible for the Distribution & Usage Authorization for IBM programs. The customer may make copies upon receipt of an Authorization form which designates the program which may be copied and the quantity of copies authorized. Consult your IBM Marketing Representative for the applicable Charges, Terms and Conditions

    Program Services

    Assistance with defect related queries will be provided to registered Customer Technical Support Locations (CTSLs) by the country specified technical support group. Such service will be in accordance with the Service Statement included in the program package, and will be available until the Service End Date, November 30, 1992

    CUSTOMER TECHNICAL SUPPORT LOCATION (CSTL)

    The customer should establish a Customer Technical Support Location (CSTL) to act as the focal point for end-user assistance within the customer's organisation. The CTSL will also be the contact point to IBM for technical queries.


    Announcement Countries

    All European, Middle Eastern and African Countries.


    The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from IBM on request.

    ************ End of Document ************