IBM Lotus Sametime Advanced 8.0 and trade up to IBM Lotus Sametime Advanced from IBM Lotus Sametime Standard
IBM United States Software Announcement 208-060March 25, 2008
 ENUS208060.PDF (46KB)
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At a glance
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| At a glance |
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IBM Lotus Sametime Advanced 8.0 software combines the capabilities of IBM Lotus Sametime Standard 8.0 with new, ground-breaking functionality for real-time community collaboration.
Key highlights include all of the capabilities of the Lotus Sametime Standard offering as well as:
- Persistent group chat
- Broadcast tools to search for experts and share, capture, and reuse knowledge in real time
- Instant screen sharing
- Geographic location services
Qualifying Lotus Sametime Standard license holders can also purchase a discounted tradeup to the full capabilities of Lotus Sametime Advanced.
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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| Overview |
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For organizations that need advanced collaboration — within specific departments or across the entire global enterprise — IBM Lotus® Sametime® Advanced 8.0 software will help make it easy to find information and share expertise, engage in ongoing conversations, share one's desktop instantaneously for collaboration or help desk support, and automatically store and reuse geographic location information.
IBM Lotus Sametime Advanced 8.0 software includes all of the capabilities of Lotus Sametime Standard 8.0 along with ground-breaking functionality for real-time community collaboration.
With Lotus Sametime Advanced, employees and teams can:
- Search for experts and get the answers they need, even when they don't know whom to ask.
- Share, capture, and reuse knowledge in real time.
- Maintain ongoing conversations and share information in dedicated forums through persistent group chat.
- Instantly share screens, desktops, and applications with coworkers, helping to speed communication and understanding.
- Know where other colleagues are at any given time by using the software's advanced geographic location services.
The inclusion of Lotus Sametime Standard capabilities means organizations have access to all of the features of the leading unified communications and collaboration solution, including presence, encrypted instant messaging, Web conferencing, Voice over IP (VoIP) voice chat within the enterprise, point-to-point video, mobile clients, federation with supported Public IM networks, and an extensible client built on the open Eclipse framework.
In addition, organizations with a qualifying license of Lotus Sametime Standard can trade up to IBM
Lotus Sametime Advanced at a discounted price. By trading up to IBM Lotus Sametime Advanced,
organizations will be able to take advantage of additional capabilities, such as persistent group
chat, real-time broadcast tools, instant screen sharing, and advanced geographic location services.
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| Key prerequisites |
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Refer to the Hardware requirements and Software requirements sections for details.
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| Planned availability dates |
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- March 28, 2008: Electronic software delivery
- May 19, 2008: Media and documentation
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| Description |
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Lotus Sametime Advanced 8.0 software has four new capabilities centered around real-time community collaboration, in addition to including all of the capabilities provided by the Lotus Sametime Standard offering.
Persistent group chat allows users to keep a continuous chat discussion running on a specific topic. As new people join the always running discussion, they see the entire history of the conversation. People can monitor the chat rooms to which they have subscribed, see how many people and unread messages are in each, and set up alerts based on certain words, the number of unread messages, or the number of active participants.
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Broadcast tools
- Skill tap: Allows users to broadcast questions to a community of colleagues, and lets experts volunteer to help within a specific community. Responses can be archived for future reuse (for example, searches, FAQs), and expertise rankings can be established based on the quality of responses.
- Instant poll: Allows users to gather answers and opinions to polling questions in real time.
- Broadcast chat: Allows users to invite members of a community to a group conversation.
- Announcements: Keeps everyone in the loop and informed of upcoming events.
- Instant share: Allows users to instantaneously start sharing their screen with one or more contacts.
- Location server: Creates a central store for geographic location.
In addition to these new capabilities, Lotus Sametime Advanced users will have access to all of the features available in the Lotus Sametime Standard offering, including:
- Presence
- Encrypted and authenticated instant messaging
- Web conferencing
- Voice over Internet Protocol (VoIP) voice chat within the enterprise
- Point-to-point video
- Integration with leading telephony, audio, and video providers
- Mobile clients
- Federation with supported public IM networks
- Toolkits for embedding presence in applications and Web sites
- An extensible client built on the open Eclipse framework
- A robust IBM Business Partner network of third-party solutions
The new capabilities provide many benefits.
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Persistent chat
- Streamline group discussion and decision making by making sure that all members of a team or group can see the whole conversation, preventing the disconnects that can happen with one-off, hallway, and "side" conversations.
- Promote information sharing within the organization, breaking down silos of information.
- Reduce the time lag and needed e-mail and IM communication when conversations take place on a one-on-one basis versus in a group and team setting.
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Broadcast tools
- Reach out to a community of experts to find immediate answers, eliminating the "how do I find the answers I need in real time when I don't know whom to ask?" problem.
- Automate the capture of knowledge shared on an ad-hoc basis for future searching and reference; organically capture the knowledge of an organization, allowing you to retain the information easily and effortlessly.
- Move help and support into the organization and out of centralized roles.
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Instant share
- Removes the barriers and potential delays of scheduling a Web conference and distributing conference information and Web sites to participants; can be instantly started without any distraction or delay on the part of the initiator or the other participants.
- Share an application, a portion of your screen, or your entire desktop; allow other participants to "drive" and make changes to documents on your PC, using a company's encrypted, behind-the-firewall Lotus Sametime deployment.
- Help desk support so you can instantly start up a remote desktop session to see the user's PC and take control and troubleshoot and fix it.
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Location services
- Build customized aggregation with other location services, such as GPS and cell tower.
- Be able to see not only where people are presently, but the last known location of offline contacts.
- Connect with coworkers by being able to see who else from your contact list is in the same location as you are.
For organizations already using Lotus Sametime Standard, a tradeup is available that allows organizations with a qualifying license of Lotus Sametime Standard to take advantage of the full capabilities of IBM Lotus Sametime Advanced at a discounted price. By trading up to IBM Lotus Sametime Advanced, organizations will be able to take advantage of additional capabilities, such as persistent group chat, real-time broadcast tools, instant screen sharing, and advanced geographic location services.
Section 508 of the U.S. Rehabilitation Act
IBM Lotus Sametime Advanced is capable as of May 19, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site
IPLA and Subscription and Support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product
license entitlement. Subscription and Support will be available in the
country in which the agreement is made.
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| Statement of direction |
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It is the intention of IBM Lotus to continue to offer high-performance, security-rich, and robust tools that can help user communities manage their messaging and collaboration needs, regardless of company size and industry focus.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal
without notice.
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| Availability of national languages |
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Product description Language GA date
Lotus Sametime Multilingual May 19, 2008
Advanced V8.0.0 (French, Spanish,
Portuguese-
Brazilian,
German, English,
Italian),
Multilingual
(Danish, Swedish,
Norwegian Nynorsk,
English, Dutch,
Finnish), English,
Multilingual
(Korean, Chinese
-- Simplified,
Japanese, Chinese
-- Traditional,
English),
Multilingual
(Portuguese,
Russian, Hebrew,
Arabic, Hungarian,
English, Greek,
Turkish, Czech,
Polish)
Trademarks
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| Education support |
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site
Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
IBM Software Services for Lotus® Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at
Technical skills software workshop
No-fee technical skills training workshops (English only) for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and Business Partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50% to 70% hands-on labs and are continually updated to current product release.
Workshops are delivered in multiple formats, traditional classroom, self-paced (self-study) and instructor led e-learning, all formats have the same content.
Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.
Self-paced/self-study workshops enable the student to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and allow the student full control to navigate the information. Students reserve a one week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.
Note: A fast Internet connection is required.
For more details on current workshop content, schedules, and to register for any workshop format, visit
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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| Publications |
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No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 20 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
IBM Lotus Sametime® Advanced server requirements
General
- RAM — 2 GB recommended; 1 GB minimum
- Disk space — 3 GB free disk space recommended; 2 GB minimum
- Disk swap space — 1 GB minimum
Windows®
- Intel® Pentium® III 800 MHz, or higher recommended
IBM AIX®
- Dual 475 MHz, or higher, IBM PowerPC® processor recommended; Dual 375 MHz PowerPC processor minimum
Sun Solaris
- UltraSPARC III 1 GHz processor, or higher recommended; UltraSPARC III 550 MHz processor minimum
Linux™
- Intel Pentium III 800 MHz, or higher recommended
DB2®
- Disk space — Depends on the amount of data (number of chats, amount of data in each chat)
Event Broker
- RAM — 5 GB recommended; 2 GB minimum
Directories
LDAP Directories
- IDS 5.2 and 6.0
- Domino® 6.5
- Domino 7.0
- Domino 8.0
- Microsoft® Active Directory 2000, 2003
- Sun ONE Directory 5 (iPlanet 5.1 and 5.2)
Notes® Directories
- Domino 6.5
- Domino 7.0
- Domino 8.0
HTTP servers
- IBM HTTP server
Network/Security
SSO products
- IBM Tivoli® Access Manager (WebSeal) V5.1
- CA Policy server (Siteminder) 8.0
Other requirements
Load Balancer, accessibility tools
- JAWS
IBM Lotus Sametime Advanced client requirements
Windows
- 1 GHz, or higher
- RAM — 512 MB random access memory minimum; 1 GB, or higher recommended
Linux
- 1 GHz or higher
- RAM — 512 MB random access memory minimum; 1 GB, or higher recommended
Macintosh
- Minimum of any PowerPC or Intel CPU supporting Macintosh OS X 10.4.6 (Tiger) with JVM 1.5; 1 GHz CPU, or higher recommended
- RAM — 512 MB random access memory minimum; 1 GB, or higher recommended
- Disk space — 1 GB free disk space recommended to allow space for meetings; 500 MB minimum
Software requirements
Sametime Advanced server requirements
Operating systems
Microsoft Windows
- Microsoft Windows 2000 Server, Service Pack 4, or later
- Microsoft Windows 2000 Advanced Server, Service Pack 3, or later
- Microsoft Windows 2003 Standard or Enterprise Edition, Service Pack 1, or later
IBM AIX
- AIX V5.3, TL5
- AIX V5.4
Sun Solaris
- Solaris 9
- Solaris 10
Linux
- Red Hat Enterprise Linux (RHEL) Advanced Server (AS) System x™ 4.0, Update 4
- Red Hat Enterprise Linux (RHEL) Advanced Server (AS) System x 5.0
- SUSE Linux Enterprise Server (SLES) System x 10.0, Service Pack 1
IBM Lotus Sametime levels supported
- IBM Lotus Sametime 8, or later
Additional server requirements (included with product)
- WebSphere® MQ V6.0.2
- WebSphere MQ EB (WebSphere Message Broker and WebSphere Event Broker) V6.0.0.3
- DB2 Workgroup Server Edition V9.1
- DB2 Net Search Extender
- WebSphere Application Server V6.1.0.13
Sametime Advanced client requirements
Operating systems
Windows
- Microsoft Windows XP Professional, Service Pack 2
- Microsoft Windows 2000
- Microsoft Windows Vista®
Linux
- Red Hat Enterprise Linux (RHEL) 4.0
- SUSE Linux Enterprise Desktop (SLED) 10
- Novell Linux Desktop (NLD) 9
Macintosh
- Macintosh OS X 10.4.x with JVM 1.5, including patches for PowerPC and Intel
- Macintosh OS X 10.5
Note: There is no Instant Share support for application sharing or audio/video, when using a Macintosh operating system.
Supported browsers
- Microsoft Internet Explorer 6.0 or 7.0 on Windows XP Professional, with JRE 1.4.2 or 1.5
- Mozilla 1.7.12 on Windows XP Professional (with Service Pack 2) with JRE 1.4.2 or 1.5
- Firefox 2.0 on Windows XP Professional (with Service Pack 2) with JRE 1.4.2
- Mozilla 1.7.12 on Red Hat Enterprise Linux 4.0 and Novell Linux Desktop 9.0 with Sun JRE 1.4.2 or later
- Firefox 2.0 on Red Hat Enterprise Linux 4.0 and Novell Linux Desktop 9.0 with Sun JRE 1.4.2 or later
- Safari 3.0 on Macintosh OS X 10.4.x
Browser JDK/JRE
- STLinks
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
Packaging: IBM Lotus Sametime Advanced will be distributed via a media package and electronic software distribution (ESD).
IBM Lotus Sametime Advanced media package is distributed in one package with the following:
- IBM Lotus Sametime 8.0 Advanced product CDs.
- Softcopy product documentation, including README files, are included on the product CD.
The License Information form number is L-KBIM-75DTTT.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
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| Software Services |
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
To locate an IBM Business Partner, visit
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Product
Licensed function title Product group category
IBM Lotus Sametime Advanced Sametime Sametime
PID Charge unit
Program name number description
IBM Lotus Sametime(R) Advanced 5724-S90 Authorized
Users
Charge metrics definitions
Authorized user
An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.
Passport Advantage program licenses
IBM Lotus Sametime Advanced
Part
Part description number
IBM Lotus Sametime Advanced
Lotus Sametime Advanced Authorized Users D03M5LL
License and SW Maintenance 12 Mon
Lotus Sametime Advanced Authorized Users E04KWLL
SW Maintenance Annual Renewal
Lotus Sametime Advanced Authorized Users D03M6LL
SW Maintenance Reinstatement 12
Passport Advantage trade-up licenses
IBM Lotus Sametime Advanced
Part
Precursor product Trade-up product number
IBM Lotus Sametime
Advanced
IBM Lotus Sametime Lotus Sametime Advanced D03U1LL
Authorized Users License
and SW Maintenance 12 Mon
Passport Advantage supply
Part
Program name/description number
Lotus Sametime Advanced V8.0.0
Lotus Sametime Advanced Windows Small Business AH002EN
Server 2003, Windows 2000, So
Lotus Sametime Advanced Windows Small Business AH00CML
Server 2003, Windows 2000, So
Lotus Sametime Advanced Windows Small Business AH00DML
Server 2003, Windows 2000, So
Lotus Sametime Advanced Windows Small Business AH00KML
Server 2003, Windows 2000, So
Lotus Sametime Advanced Windows Small Business AH00LML
Server 2003, Windows 2000, So
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Lotus Sametime Advanced V8.0.0
Entitled maintenance Part
offerings description Media packs description number
IBM Lotus Sametime Lotus Sametime Advanced AH00LML
Advanced per Windows Small Business
Authorized User Server 2003, Windows
2000, So
IBM Lotus Sametime Lotus Sametime Advanced AH00KML
Advanced per Windows Small Business
Authorized User Server 2003, Windows
2000, So
IBM Lotus Sametime Lotus Sametime Advanced AH00CML
Advanced per Windows Small Business
Authorized User Server 2003, Windows
2000, So
IBM Lotus Sametime Lotus Sametime Advanced AH002EN
Advanced per Windows Small Business
Authorized User Server 2003, Windows
2000, So
IBM Lotus Sametime Lotus Sametime Advanced AH00DML
Advanced per Windows Small Business
Authorized User Server 2003, Windows
2000, So
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing: IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License Information form number
Program
Program name number Form number
IBM Lotus Sametime Advanced 5724-S90 L-KBIM-75DTTT
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies: Yes
Warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.
Product name IBM Lotus Sametime Advanced No
Usage restriction: Yes
For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site
International Passport Agreement
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Agreement for Acquisition of Software Maintenance: The following agreement applies for maintenance and does not require Customer signatures:
IBM Agreement for Acquisition of Software Maintenance (Z125-6011)
Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
Volume orders (IVO): No
System i™ Software Maintenance applies: No
Educational allowance available:
Not applicable.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your questions
or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting
enables IBM to provide better support and service for your IBM server.
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the
United States, and other IBM subsidiaries and divisions worldwide to
qualified commercial and government customers. Rates are based on a
customer's credit rating, financing terms, offering type, equipment type,
and options, and may vary by country. Other restrictions may apply.
Rates and offerings are subject to change, extension, or withdrawal
without notice.
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| Order now |
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
