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IBM SmartCloud Virtual Storage Center V5.1 new AAS PID and feature numbers now available

IBM SmartCloud Virtual Storage Center V5.1 new AAS PID and feature numbers now available

IBM United States Software Announcement 213-099
February 12, 2013

ENUS213-099.PDF ENUS213-099.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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Highlights of IBM SmartCloud™ Virtual Storage Center (VSC) V5.1:

For ordering, contact Your IBM® representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Overview
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New product numbers and feature numbers for AAS ordering are now available for IBM SmartCloud Virtual Storage Center (VSC) V5.1. This change is being made to improve IBM order processing.

IBM SmartCloud Virtual Storage Center (VSC) V5.1 provides efficient virtualization management and data protection of heterogeneous storage environments. SmartCloud VSC V5.1 helps you to:

IBM SmartCloud VSC V5.1 helps you to optimize provisioning, capacity, availability, data protection, reporting, and management for virtualized storage.

SmartCloud VSC V5.1 offers both a storage virtualization platform and capabilities for storage virtualization management. SmartCloud VSC V5.1 delivers to you under one licensed software product, the complete set of advanced functions available in the IBM Tivoli® Storage Productivity Center, all the set of functions available with the virtualization, remote-mirroring and FlashCopy® capabilities of IBM System Storage® SAN Volume Controller (SVC), and all the capabilities of IBM Tivoli Storage FlashCopy Manager.

As such, SmartCloud VSC V5.1 offers the following advanced capabilities:



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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Description
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New IBM SmartCloud Virtual Storage Center V5.1 product numbers and feature numbers for AAS ordering are now available.

IBM SmartCloud Virtual Storage Center V5.1 can help you to achieve enhanced storage efficiency, greater mobility, and stronger control over storage performance and management. Key value enhancers are:

SmartCloud Virtual Storage Center V5.1 helps accelerate time-to-value and reduce significant total cost of ownership by providing:

Tivoli Storage Productivity Center, the management component in SmartCloud Virtual Storage Center V5.1, is designed to provide advanced storage infrastructure and data management capabilities. The Tivoli Storage Productivity Center component, available in SmartCloud Virtual Storage Center V5.1, includes all the capabilities of Tivoli Storage Productivity Center V5.1. It uniquely provides all the advanced functions that were available in the past as part of Tivoli Storage Productivity Center Standard Edition. Unique to SmartCloud Virtual Storage Center V5.1 then is the storage analytics engine that provides data management with file system and database scanning and analysis, data placement, user quotas, and a Tivoli Storage Manager interface. It provides best practices for configuration management, configuration change management, a storage optimizer, tiered storage capacity optimization and reporting, Storage Area Network (SAN) planning, and policy-based management. The Tivoli Storage Productivity Center component also includes management and automation of data replication, and application programming interfaces (APIs) to help manage storage in virtual and cloud environments such as IBM Scale Out Network Attached Storage (SONAS) and IBM Storwize V7000 Unified. As with the other components of SmartCloud Virtual Storage Center V5.1, you may use the Tivoli Storage Productivity Center component independent of deploying any of the other components. When doing so, rather than counting the capacity to be licensed as the amount of storage managed by the SAN Volume Controller (SVC) component (as you do with SmartCloud Virtual Storage Center V5.1), count the managed capacity to be licensed the same as you would for a Tivoli Storage Productivity Center V5.1 deployment. Refer to the Reference information for more about Tivoli Storage Productivity Center V5.1.

Tivoli Storage FlashCopy Manager, the data backup and restore component in SmartCloud Virtual Storage Center V5.1, provides fast application-aware backups and restores, leveraging advanced snapshot technologies available with IBM storage systems. It is designed to deliver high levels of data protection for business-critical applications via integrated application snapshot backup and restore capabilities. These capabilities are achieved through the utilization of advanced storage-specific hardware snapshot technology to help create a high performance, low impact application data protection solution. It is easy to install, configure, and deploy, and integrates well with various storage systems such as IBM Storwize V7000, IBM System Storage SVC, IBM System Storage DS8000® , and IBM XIV Storage System.

IBM System Storage SVC, the virtualization platform component in SmartCloud Virtual Storage Center V5.1, is designed to deliver storage virtualization in environments from large enterprises to small and mid-size organizations. It can help solve storage requirements growing at a fast rate and reduce the necessary costs to manage storage requirements that are taking over the IT budget.

Using the Global Mirror (remote mirror) function, IBM System Storage SVC is designed to provide options to help administrators balance network bandwidth requirements and recovery point objectives for applications, helping to reduce operating costs for disaster recovery solutions. It supports higher recovery point objective (RPO) times, providing the option to use a lower bandwidth link between mirrored sites. This lower bandwidth remote mirroring uses space-efficient, FlashCopy targets as sources in remote copy relationships to increase the time allowed to complete a remote copy data cycle. With the ability to remote mirror from one system to the other, you now have greater flexibility in your expanding environments using both IBM Storwize V7000 and IBM System Storage SVC in remote mirror relationships.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For more information about IBM SmartCloud Virtual Storage Center V5.1, refer to Withdrawal Announcement 913-015, dated February 12, 2013 .

For more information about IBM SmartCloud Virtual Storage Center V5.1, refer to Software Announcement 212-185, dated October 03, 2012 .

For more information about Tivoli Storage Productivity Center V5.1, refer to Software Announcement 212-189, dated June 04, 2012 .

For more information about Tivoli Storage FlashCopy Manager V3.2, refer to Software Announcement 212-372, dated October 03, 2012 .

For more information about IBM System Storage SAN Volume Controller V6.4, refer to Software Announcement 212-181, dated June 04, 2012 .

For more information about IBM Storwize V7000 V6.4, refer to Software Announcement 212-180, dated June 04, 2012 .

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=213-099


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Program number
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Program
number    VRM  Program name

5608-AE1  5.1  IBM SmartCloud Virtual Storage Center (AAS)

Product identification number

Program                                                  SW S&S
PID number                                               PID number

5608-AE1
 
 - SW Subscription and Support 1 year registration       5608-AE2
 - SW Subscription and Support 2 year registration       5608-AE3
 - SW Subscription and Support 3 year registration       5608-AE4
 - SW Subscription and Support 4 year registration       5608-AE5
 - SW Subscription and Support 5 year registration       5608-AE6 


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi


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Publications
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There are no unique publications prepared for this release of IBM SmartCloud Virtual Storage Center. Customers should use the announcements provided in the Reference Information section to locate the current publication information for IBM Tivoli Storage Productivity Center, IBM System Storage SAN Volume Controller, and IBM Tivoli Storage FlashCopy Manager products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge, where IBM does business.



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Technical information
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Specified operating environment

Hardware requirements

Refer to the respective section of hardware requirements documented in the announcements of the IBM System Storage SAN Volume Controller and IBM Tivoli Storage FlashCopy Manager products, listed in the Reference information section. Note that the hardware virtualization engine, used for IBM SmartCloud Virtual Storage Center, may be a SAN Volume Controller machine type 2145 or a Storwize V7000 Control Enclosure machine type 2076. In either case, all managed storage capacity must be licensed, whether contained internally within the virtualization engine device or external to it.

Software requirements

Tivoli Storage Productivity Center server and standalone Graphical User Interface (GUI) client

For Windows™ and Linux™ on Intel™ :

For IBM AIX® on System i® and System p® :

Supported Relational Database Management Systems (RDBMSs) for the Enterprise Repository (Refer to Note 2.):

Storage resource agent

For Windows and Linux on Intel :

For UNIX™ :

For System i and System p :

For System z® :

For VMWare ESX 3.0.x, 3.5.x, 4.0.x, 4.1.x:

Storage resource agent fabric configuration restrictions

The storage resource agent should not be configured to issue commands on any system that sends Small Computer System Interface (SCSI) commands over a fibre channel to a removable media drive. Removable media drives may not be able to queue commands sent by the storage resource agent under normal operations and it is likely to result in the application, using the removable media drive, to time out. This restriction can be addressed by not installing the storage resource agents on these systems, disabling the fabric functionality of the storage resource agent, or by configuring the storage resource agents to avoid the removable media systems.

Network Attached Storage (NAS) system requirements

The following requirements are for installing and running SmartCloud VSC V5.1 within a NAS environment.

Tivoli Storage Productivity Center server - not applicable. You cannot install the server component on a NAS filer. Refer to the Windows , UNIX , and Linux requirements for information about installing the server on different operating systems.

Agent - You must install the SmartCloud VSC ( Tivoli Storage Productivity Center) V5.1 data agents on machines that have access to the NAS filers that you want to monitor within your environment. The agent that is logging into and scanning the NAS filer is not required to be in the same domain as the user or the NAS filer. If you install the agent in a different domain than the NAS filer, which will be scanned by the agent, the domain of the agent machine must be a trusted domain from the perspective of the NAS filer's domain. You do not install agents to the NAS filers themselves.

Standalone client and command line interface (CLI) - not applicable. Refer to the Windows , UNIX , and Linux requirements for information about installing the client on different operating systems.

NAS - The NAS filers within your environment must be visible to the machines where you install SmartCloud VSC V5.1. NAS filers must be configured as a member of a Windows domain.

Tivoli Storage Productivity Center installability

For AIX and Linux x86, the Tivoli Storage Productivity Center database is automatically upgraded during the installation of Tivoli Storage Productivity Center server in the SmartCloud VSC V5.1 package. After this database upgrade, the user can no longer run a previous version of the Tivoli Storage Productivity Center server with the database.

As a normal precaution, it is recommended that a full database backup be performed before installing Tivoli Storage Productivity Center in the SmartCloud VSC V5.1 package, as well as after completing the installation.

As part of a migration plan from previous IBM Tivoli Storage Productivity Center versions, clients and servers may be upgraded at different times. After upgrading the server, you may use the Scheduled Agent Upgrade feature to plan and schedule the migration of supported clients to the levels included in SmartCloud VSC V5.1.

Notes

Note 1: On RHEL 6, a multiserver installation will be needed because the Tivoli Integrated Portal and Tivoli Common Reporting component cannot be installed on RHEL 6.

Note 2: Support for IBM DB2 itself varies across different operating systems and hardware platforms. IBM DB2 9.5 with Fix Packs 4, 6, or later (Fix Pack 5 is not supported) and DB2 9.7 require 64-bit kernel on Linux and AIX operating systems.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

IBM System Storage SAN Volume Controller and IBM Tivoli Storage FlashCopy Manager

Refer to the respective sections of hardware and software requirements documented in the announcements of these products, listed in the Reference information section.

Note: The hardware virtualization engine used for the IBM SmartCloud Virtual Storage Center offering may be a SAN Volume Controller machine type 2145 or a Storwize V7000 Control Enclosure machine type 2076. In either case, all managed storage capacity must be licensed, whether contained internally within the virtualization engine device or external to it.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

IBM System Storage SAN Volume Controller and IBM Tivoli Storage FlashCopy Manager

Refer to the planning information documented in the announcements of these products, referred to in the Reference information section.

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

SmartCloud VSC V5.1 is distributed with:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

SmartCloud VSC V5.1 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Tiered terabytes (1-100), (101-250), (251-500), (501-750), (751-1,250), (1,251- 2,000), (2,001+)

Terabyte (1-100), Terabyte (101-250) Terabyte (251-500), Terabyte (501-750), Terabyte (751-1,250), Terabyte (1,251-2,000), and Terabyte (2,001+) is a unit of measure by which the program can be licensed. Proofs of Entitlement (PoEs) are based on the number of terabytes available to the program. A terabyte is 2 to the 40th power bytes. Licensee must obtain sufficient entitlements required for licensee's environment. The entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Instead of the entitlements required for the program directly, Licensee must obtain terabyte entitlements for this program sufficient to cover the storage managed by the program. The storage managed is the total allocated size of all volumes managed by the program.

Pricing example

SmartCloud VSC V5.1

SmartCloud VSC V5.1 uses a tiered terabyte (TB) pricing model. The model consists of seven tiers that are to be used cumulatively. All tiers must be used in order (begin with the first tier and move on to the second tier, and so on) to arrive at the desired total amount of TB.

Based on the actual TB tiers, the following example is an illustration, using variables for prices, that shows how to calculate the prices:

 
Tier TB range          $K/TB
(actual)
 
    1-100              x
  101-250              y
  251-500              z
  501-750              a
  751-1,250            b
1,251-2,000            c
2,001+                 d
 
Total TB
ordered       How it is charged
 
   50 TB      (x * 50 TB)
 
  150 TB      (x * 100 TB) + (y * 50 TB)
 
  500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB)
 
1,200 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 450 TB)
 
1,800 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 550 TB)
 
2,500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 750 TB) +
              (d * 500 TB)


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Ordering information
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Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Important ordering note

If you want only basic storage resource management function, order a license for IBM Tivoli Storage Productivity Center V5.1. When ordering a license for IBM SmartCloud Virtual Storage Center V5.1, it is not necessary to order a separate license for IBM Tivoli Storage Productivity Center V5.1.

Ordering information for Advanced Administrative System (AAS)

Ordering information for IBM SmartCloud Virtual Storage Center (5608-AE1)

Order handling

IBM SmartCloud Virtual Storage Center V5.1 (5608-AE1) may be ordered through existing channels using the existing configurator and ordering tools. However, the fulfillment processes have been modified to improve customer records management associated with Software Subscription and Support (SW S&S), often referred to as Software Maintenance. SW S&S will be entitled through Passport Advantage® or Passport Advantage Express® .

5608-AE1, when selected during configuration process with each hardware system, will be enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for 5608-AE1 based on existing supported hardware system units in your business environment. 5608-AE1 is available exclusively via electronic download.

After receipt of an order, you will be required to register for, and accept, Passport Advantage or Passport Advantage Express terms and conditions. Upon registration, you will be provided with a website for the electronic download.

Passport Advantage allows greater flexibility to help you manage software licenses and Subscription and Support renewals. You can now have a common anniversary date for Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage or Passport Advantage Express agreement remains in effect.

To order a basic license, specify the program number and the one-time charge feature number in the quantity desired (maximum quantity of 250).

The programs are available via electronic download only. Physical media can be ordered via Passport Advantage once entitled.

Program name: IBM SmartCloud Virtual Storage Center V5.1
Orderable program number: 5608-AE1
 
Product                                         Feature
number    Description                           number

5608-AE1
IBM SmartCloud Virtual Storage Center
Per Usage OTC with 1 Year SW S&S
 
          - Per Terabyte (1-100)
            with 1 Year SW S&S                  0001
          - Per Terabyte (101-250)
            with 1 Year SW S&S                  0002
          - Per Terabyte (251-500)
            with 1 Year SW S&S                  0003
          - Per 250 Terabytes (251-500)
            with 1 Year SW S&S                  0004 *
          - Per Terabyte (501-750)
            with 1 Year SW S&S                  0005
          - Per 250 Terabytes (501-750)
            with 1 Year SW S&S                  0006 *
          - Per Terabyte (751-1,250)
            with 1 Year SW S&S                  0007
          - Per 250 Terabyte (751-1,250)
            with 1 Year SW S&S                  0008
          - Per Terabyte (1,251-2,000)
            with 1 Year SW S&S                  0009
          - Per 250 Terabyte (1,251-2,000)
            with 1 Year SW S&S                  0010
          - Per Terabyte (2,001+)
            with 1 Year SW S&S                  0011
          - Per 250 Terabyte (2,001+)
            with 1 Year SW S&S                  0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.

Software Subscription and Support (SW S&S)

These software licenses include SW S&S, also referred to as Software Maintenance, for a period of 12 months from the date of acquisition. Extending coverage from two to five years from date of acquisition may be elected.

To order, specify the SW S&S program number and the desired registration feature number. With the exception of SW S&S 1 Year No Charge Registration, a one-time charge applies.

Software Subscription and Support (SW S&S) PID 1 Year No Charge
 Registration
 
Product                                         Feature
number    Description                           number

5608-AE2
IBM SmartCloud Virtual Storage Center
SW S&S PID 1 Year No Charge Registration
 
          - Per Terabyte (1-100)
            1 Year SW S&S NC Registration       0001
          - Per Terabyte (101-250)
            1 Year SW S&S NC Registration       0002
          - Per Terabyte (251-500)
            1 Year SW S&S NC Registration       0003
          - Per 250 Terabytes (251-500)
            1 Year SW S&S NC Registration       0004 *
          - Per Terabyte (501-750)
            1 Year SW S&S NC Registration       0005
          - Per 250 Terabytes (501-750)
            1 Year SW S&S NC Registration       0006 *
          - Per Terabyte (751-1,250)
            1 Year SW S&S NC Registration       0007
          - Per 250 Terabyte (751-1,250)
            1 Year SW S&S NC Registration       0008
          - Per Terabyte (1,251-2,000)
            1 Year SW S&S NC Registration       0009
          - Per 250 Terabyte (1,251-2,000)
            1 Year SW S&S NC Registration       0010
          - Per Terabyte (2,001+)
            1 Year SW S&S NC Registration       0011
          - Per 250 Terabyte (2,001+)
            1 Year SW S&S NC Registration       0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 2 Year Registration
 
Product                                         Feature
number    Description                           number

5608-AE3
IBM SmartCloud Virtual Storage Center
SW S&S PID 2 Year Registration
 
          - Per Terabyte (1-100)
            2 Year SW S&S Registration          0001
          - Per Terabyte (101-250)
            2 Year SW S&S Registration          0002
          - Per Terabyte (251-500)
            2 Year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            2 Year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            2 Year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            2 Year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            2 Year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            2 Year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            2 Year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            2 Year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            2 Year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            2 Year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 3 Year Registration
 
Product                                         Feature
number    Description                           number

5608-AE4
IBM SmartCloud Virtual Storage Center
SW S&S PID 3 Year Registration
 
          - Per Terabyte (1-100)
            3 Year SW S&S Registration          0001
          - Per Terabyte (101-250)
            3 Year SW S&S Registration          0002
          - Per Terabyte (251-500)
            3 Year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            3 Year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            3 Year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            3 Year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            3 Year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            3 Year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            3 Year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            3 Year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            3 Year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            3 Year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 4 Year Registration
 
Product                                         Feature
number    Description                           number

5608-AE5
IBM SmartCloud Virtual Storage Center
SW S&S PID 4 Year Registration
 
          - Per Terabyte (1-100)
            4 Year SW S&S Registration          0001
          - Per Terabyte (101-250)
            4 Year SW S&S Registration          0002
          - Per Terabyte (251-500)
            4 Year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            4 Year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            4 Year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            4 Year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            4 Year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            4 Year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            4 Year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            4 Year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            4 Year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            4 Year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 5 Year Registration
 
Product                                         Feature
number    Description                           number

5608-AE6
IBM SmartCloud Virtual Storage Center
SW S&S PID 5 Year Registration
 
          - Per Terabyte (1-100)
            5 Year SW S&S Registration          0001
          - Per Terabyte (101-250)
            5 Year SW S&S Registration          0002
          - Per Terabyte (251-500)
            5 Year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            5 Year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            5 Year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            5 Year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            5 Year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            5 Year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            5 Year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            5 Year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            5 Year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            5 Year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-JSHW-8XNF7U. The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

No

Usage restriction

Yes. Usage is limited to the quantity of terabytes licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
Bottom rule

Information on charges is available at

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Authorization to resell IBM software products is achieved at the Reseller Authorization group level. You must be authorized in the Tivoli Storage Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Storage. For information on how to become an Authorized Business Partner in IBM Software Value Plus, visit website

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/svp


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Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 
Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 

 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001
 

The Americas Call Centers, IBM's national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IBM SmartCloud and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, FlashCopy, System Storage, XIV, Storwize, DS8000, AIX, System i, System p, POWER6, POWER7, DB2, System z, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel and Pentium are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/